Crowne Plaza Changi Airport

Delighted to see water hose at the toilet and qiblat prayer directions for Muslim. The qiblat location was also very suitable to place your prayer mat at.  It was easy to take the wudhu at the bathtub without getting soaked at the showers. Plenty of halal food at Terminal 3 airport 5 minutes air conditioned walk from hotel, or 15 mins air conditioned walk to Jewel. Also convenient to take metro to downtown. Room was very comfortable and had plenty of sunlight, comfortable beds, a working table, iron and ironing board. Thankfully no one time use water bottles, they provide filtered water by the sink so you can refill your own bottle. Ice dispenser at the ground floor. Gym was nice for a holiday exercise. Breakfast was nice on the eyes, not so nice on the palate. Recommended for short stay where you want to be close to the airport. Suggest to lower the self check in set up as my mom had difficulty getting her photo taken due to her height.

As I was transiting for work I only encountered the cockroach infestation when i was back in the hotel in the evening which was by then almost 11pm. My partner who was travelling with me was getting ready for bed as she had to leave the hotel by 4am to catch a flight home while i had to leave by 6am to catch a flight out for work. It would have been a nightmare for both of us to pack up everything and switch rooms even if we could. I tried contacting the hotel via the messenger service on Ctrip however there was no response. Even until the morning when I left, there was also no response. I couldn't have waited as I would have to be up by 3-4am to start packing and checking out. As i checked out i informed the front desk about the cockroach situation and was followed up by an email by their duty manager who also apologised sincerely and offered some hotel rewards points. To be perfectly honest it wasnt of any use as well is wasn’t pleasant at all due to the infestation and that it cause us both to be pretty uneasy throughout the night.

Staff arranged family members on the same floor which is convenience, all are helpful and friendly

excellent staycation with a wide variety of food and beverages. breakfast is excellent and room is very comfortable.

Clean and spacious hotel. Recommended for family stays. Convenient to get to airport.

Great time together with family. Had a great time this time. Glad that there were a lot of baby amenities provided, quite baby friendly. Will return next time. Thankful for the short stay. Highlight of the trip was the breakfast at lounge area! Superb service !