Mandarin Oriental, Singapore

Mandarin Oriental, Singapore anmeldelser

Mandarin Oriental, Singapore

5 Raffles Ave, 039797, SingaporeVis hoteloplysninger
Mandarin Oriental, Singapore
Mandarin Oriental, SingaporeMandarin Oriental, SingaporeMandarin Oriental, Singapore
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Gæsteanmeldelser

9.2/10
Fantastisk
766 anmeldelse
Bekræftede anmeldelser
Placering9.3
Faciliteter9.1
Service9.0
Renlighed9.3
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Alle anmeldelser(766)
Positive anmeldelser(721)
Anmeldelser med billeder/video(269)
Fantastisk beliggenhed(125)
Lækker morgenmad(112)
Fantastisk swimmingpool(56)
Godt indrettet(37)
Fantastisk havudsigt(31)
Fremragende design(27)
Fremragende til familier(11)
Lækker buffet(10)
Negative anmeldelser(45)
Tony787
Club Marina Bay View Room King
Overnattede i jan. 2025
Par
4 anmeldelse
9.5/10
Vidunderligt
Slået op den 12. mar. 2025
A wonderful stay at the Mandarin Hotel! Great facilities, a fantastic location, and excellent service at the Executive Lounge, where free champagne is served throughout the day. I will definitely be back Great bar!
Oversæt
Svar fra overnatningssted: Dear Antonio, thank you for taking the time to write us a wonderful review. We are thrilled to know that you had an enjoyable stay with us at Mandarin Oriental, Singapore, made even more memorable by the amazing facilities we provide and our convenient location at marina bay area. We are also delighted to know that you appreciated the warm hospitality provided by my colleagues at the HAUS 65 club lounge as well as the all-day champagne served. Your praises for their dedication to making your stay unforgettable truly serve as motivation for all of us to continue delivering exceptional experiences and we are excited to have you as our hotel guest again. Yours sincerely, Jill Goh General Manager
Christie5
Havudsigt Værelse Twin
Overnattede i jan. 2025
Solorejsende
8 anmeldelse
10.0/10
Enestående
Slået op den 13. feb. 2025
Supreme location and friendly staffs! Room is clean, food is great!
Oversæt
Svar fra overnatningssted: Dear Christie5, thank you for writing us a wonderful review. We are delighted that you had an exceptional stay made even more memorable by our convenient location in the Marina Bay area, the cleanliness of our hotel rooms and the delectable food options. It is also heartwarming to learn that the friendly services provided by my colleagues left a lasting positive impression on you. Your kind words reaffirm the continuous hard work our team put in every day. We look forward to welcoming you back in the future. Yours sincerely, Jill Goh General Manager
Watson
Havudsigt værelse King Size Seng
Overnattede i mar. 2025
Par
8 anmeldelse
10.0/10
Enestående
Slået op den 6. apr. 2025
First time staying since the hotel was renovated - is really well done; simple and stylish. Staff are super friendly and helpful. Pool is a great place to hang out.
Oversæt
Svar fra overnatningssted: Dear WatsonThank you for choosing to stay with us again after our renovation. We are thrilled to hear that you had a fabulous stay, made even more memorable by our refreshed hotel aesthetics and the relaxing outdoor pool with its stunning Marina Bay view. It is also heartwarming to know that the warm hospitality provided by my colleagues left a lasting positive impression on you. Your kind words reaffirm the continuous hard work our team puts in every day.We eagerly await the pleasure of welcoming you again.Yours sincerelyJill GohGeneral Manager
Mister Fantastic
Marina udsigt over bugten værelse med kingsize seng
Overnattede i aug. 2024
Familie
10 anmeldelse
9.0/10
Fantastisk
Slået op den 10. sep. 2024
Very pleasant check in experience. Generous late check out timing. My family enjoyed ourselves cycling around Marina Bay area with the free bicycle rental service. Location is wonderful for all sorts of landmark sightseeing. Will definitely return again. Thanks Mandarin Oriental!
Oversæt
Svar fra overnatningssted: Dear Mister FantasticThank you for taking the time to share your wonderful feedback with the online community. We are delighted to learn that you and your loved ones had a fabulous stay with us. Likewise, we are pleased that the service provided by our colleagues contributed to making your experience truly unforgettable. Your recognition of their efforts is a testament to our dedication to delivering exceptional experiences, and we look forward to sharing your review with the team.We eagerly await the pleasure of welcoming you back.Yours sincerelyJill GohGeneral Manager
Kwan keung
Marina udsigt over bugten værelse med kingsize seng
Overnattede i feb. 2025
Rejs med venner
5 anmeldelse
10.0/10
Enestående
Slået op den 20. mar. 2025
Super nice and friendly staffs Warm welcome Nice designed room and view Beautiful swimming pool
Oversæt
Svar fra overnatningssted: Dear Kwan Keung, thank you for your wonderful review. We are delighted that you had a fabulous experience at Mandarin Oriental, Singapore and that our refreshed hotel room and the stunning view of the marina bay area from our outdoor swimming pool has left a lasting positive impression on you. It is also heartwarming to know that the service provided by my colleagues have made your stay even more memorable. Your warm compliments will certainly be passed on to everyone. We are excited to have you as our hotel guest again. Yours sincerely, Jill Goh General Manager
견덕
Deluxe-værelse med kingsize-seng
Overnattede i aug. 2024
Familie
3 anmeldelse
10.0/10
Enestående
Slået op den 16. sep. 2024
It's really nice . I will again stay in Mandarin hotel when I visit Singapore
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for your perfect review. We are delighted to learn that you had an exceptional Mandarin Oriental moment with us and enjoyed every aspect of your stay, from our host of amenities to the dedicated service delivered by our colleagues. Your kind words will certainly be shared with the team and we eagerly await the pleasure of welcoming you back.Yours sincerely,Jill GohGeneral Manager
Anonym bruger
Deluxe-værelse med kingsize-seng
Overnattede i nov. 2024
Andet
2 anmeldelse
10.0/10
Enestående
Slået op den 28. dec. 2024
The hotel is luxurious. The room is spacious . The bed is very comfortable. The bar is cosy. The staff are friendly.
Oversæt
Svar fra overnatningssted: Dear guest, thank you for taking the time to write us a wonderful review. We are delighted to know that you had an enjoyable stay with us, made even more memorable by the luxurious facilities and interior of our hotel, spaciousness of the room, comfortable bed and top-notch MO BAR. It is heartwarming to learn that the friendly service provided by our colleagues left a lasting positive impression on you. We always strive to create exceptional experiences, and it’s rewarding to hear that our guests appreciate our efforts. Your warm compliments will certainly be passed on to everyone. Thank you once again for choosing us and we hope to welcome you back soon. Yours sincerely, Jill Goh General Manager
PeggyYDLau
Club Marina Bay View Room Twin
Overnattede i nov. 2024
Rejs med venner
1 anmeldelse
10.0/10
Enestående
Slået op den 15. dec. 2024
The best as always, only unsure of what the older men at the entrance in hats are there for. They don’t help or welcome any guests out of the car and are often grouped together chatting.
Oversæt
Svar fra overnatningssted: Dear PeggyYDLau, thank you for sharing with us your fantastic review. We are delighted to know that you had an enjoyable stay with us and consider us the best hotel you have experienced. We strive to provide exceptional service, and your kind recognition truly motivates our team. At the same time, we appreciate your comments on our colleagues and apologise for any inconveniences your may have encountered. Your comments have been shared with the team for improvements. We eagerly await the pleasure of welcoming you back for another perfect stay. Yours sincerely, Jill Goh General Manager
Gæstebruger
Havudsigt værelse King Size Seng
Overnattede i maj 2024
Solorejsende
2 anmeldelse
10.0/10
Enestående
Slået op den 14. jun. 2024
It was an excellent stay in MandarimOriental. The room is so great and pretty, and the location is also very good, next to the shopping mall, and there are many restaurants nearby. I will choose the hotel next time
Oversæt
Touiki
Havudsigt værelse King Size Seng
Overnattede i jul. 2024
Familie
1 anmeldelse
10.0/10
Enestående
Slået op den 4. aug. 2024
Nice room and service!
Oversæt
VICTOR SK NG
Havudsigt værelse King Size Seng
Overnattede i apr. 2024
Par
2 anmeldelse
10.0/10
Enestående
Slået op den 12. jun. 2024
We loved the location of the hotel with a view to the lake and it's surrounding especially the Marina Bay Sands' "The Holy Trinity" buildings or also sometimes called the "Tablets". And at sun rise and/or sun set, beautiful pictures can be taken or just enjoying the scenery if your room have a good view to the lake. The hotel interior is superb - clean and well decorated at every floor. The breakfast is fantastic with many choices of food and desserts - from Asian to Continental. And if you have the lounge assess, their service is very attentive to your request and preferences. A well place for Staycation and tourists' stays alike. Of course, the convenience to any shopping around the hotel and walking distance to many major shopping malls. Garden by the Bay is not very far away with spaces for jogging and exploring the nearby nature reserve. You might get to see a lone eagle flying around the bay or even a troop of family otters around the bay area or near the Garden By the Bay. We will definitely be coming back soon.
Oversæt
Svar fra overnatningssted: Dear VICTOR SK NG,Thank you very much for your wonderful review. It is heartening to hear that you enjoyed your stay with us, especially the stunning views from the comfort of your room and the delectable breakfast spread we have at embu. Likewise, we are glad to know that the attentive service rendered by our colleagues had contributed to making you stay a memorable one. Your recommendation means a lot to us, and we will certainly pass this on to the team.We eagerly await the pleasure of welcoming you back.Yours sincerely,Jill GohGeneral Manager
Foodilicious74
Marina udsigt over bugten værelse med kingsize seng
Overnattede i jan. 2025
Par
6 anmeldelse
10.0/10
Enestående
Slået op den 22. feb. 2025
Excellent room & perfect getaway :)
Oversæt
Svar fra overnatningssted: Dear Foodilicious74, thank you for taking the time to write us a wonderful review. We are delighted that you had a perfect getaway, made even more memorable by our refreshed hotel room. We take pride in delivering exceptional experience, and we are thrilled that we were able to meet your expectation. We look forward to welcoming you back in the future. Yours sincerely, Jill Goh General Manager.
how man
Premier-værelse med balkon
Overnattede i apr. 2024
Familie
8 anmeldelse
9.5/10
Vidunderligt
Slået op den 29. maj 2024
Very impressive with the buffet. The staff is very nice. Overall experience is just great
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for taking the time to share your review. We are delighted to hear that you enjoyed the delectable local and international delights we have at embu. Likewise, it brings us joy to know that the warm and attentive service provided by our team was a highlight of your stay. Your appreciation for their efforts serves as an inspiration to all of us.We look forward to welcoming you back for another exceptional moment.Yours sincerely,Jill GohGeneral Manager
SUNGTAEK
Familiesuite(theme)
Overnattede i maj 2024
Familie
3 anmeldelse
10.0/10
Enestående
Slået op den 22. jun. 2024
One of the Best in Singapore. My family was satisfied with the hotel.
Oversæt
wai hing
Havudsigt Værelse Twin
Overnattede i feb. 2024
Par
1 anmeldelse
6.5/10
Slået op den 19. mar. 2024
We booked for 4 nights. Room is small and the closet/drawer has some wood smell (we believed it's due to resent renovation a few months ago). My room is hot. I turned the AC to 18 degree and high cool and it's still hot. Have complained to hotel. The maintenance guy came and said we have to wait longer for the AC to get cold. But we have been inside the room for over 1 hour and it's still hot. On the first night, I have asked for a standing fan. Housekeeper said they will try to locate a fan but there's no further reply and the fan never came. There's no socket in the bathroom so you have to blowdry your hair in the bedroom. This is the worst MO we have stayed in. On our third day, we mentioned the AC problem to the manager Stephen Foong at the coffee shop (Embu) and he's very kind to help us and arranged someone to fix the AC in that afternoon. Finally we can have a very good sleep in our last night. Thanks to Stephen who not only takes care of us at the restaurant, he even helped to fix the AC which is not his responsiblity. Won't stay in MO in our next visit.
Oversæt
Svar fra overnatningssted: Dear wai hingThank you for sharing your feedback regarding your recent stay at Mandarin Oriental Hotel. We sincerely apologise for the inconvenience you experienced during your time with us. Your feedback is precious to us as we continuously strive to improve our services and facilities.We regret to hear about the room temperature issues and the odour in the closet/drawer and will address these issues promptly to ensure a better experience for our future guests.We apologise that your request for a standing fan was not met and for any miscommunication regarding the AC maintenance. We are pleased to hear that our embu’s restaurant manager, Stephen Foong, assisted you with your AC issue and that it was fixed to your satisfaction. We greatly appreciate your kind words about Stephen's dedication to guest satisfaction and will be sure to recognise his efforts.We sincerely hope that you will reconsider staying with us and give us another opportunity to provide you with the exceptional experience that the Mandarin Oriental Hotel is known for.Yours sincerelyJill GohGeneral Manager