Saracen Bay Resort anmeldelser

Beautiful location, staff were amazing! Food was good!

Wonderful beach, out of the night bars area but at walking distance. Clean relaxing happy and kind staff. All you need to relax and enjoy the beach.

Well maintained, great room, will stay again.

Sehr schöne Resort mit dem schönsten und saubersten Strand der Insel. Personal sehr freundlich. WLAN Ausleuchtung könnte besser sein, Sauberkeit OK.

Hôtel a évité car le manager après 7 appel et 2 jours passés ne nous a même pas rappelé. On a dû demander aux autres hôtels suite a notre débarquement du bateau de venir nous chercher donc on commence déjà avant même d'avoir enregistré avec un point en moins pour le service. Messieurs c'est bien d'avoir un business familial mais du respect pour ces clients c'est le premier point à respecter. J'en profite pour remercier l'hôtesse d'accueil qui a essayé de nous expliquer que son boss est un gros C.. inexpérimenté et aucune éducation. On continue par la découverte de notre chambre sur ce point c'est propre et la seule chose qui est bien dans cet hôtels pas bon marché pour 2*. Les matériaux sont bas de gamme le lit pas franchement confortable et le pire est la découverte de la douchette qui n'apparaît pas sur les photos. Il n'y a aucune pression et c'est pas possible de payer 70€ la nuit et de ne pas pouvoir se sentir propre. Un point de moins pour l'hôtel. Une fois la frustration passée, on se détend sur les transats et on demande un cocktail a 4$ ce qui est horriblement chère mais le pire c'est qu'il n'y a pas d'alcool dedans, les Spring rolls plein d'huile était bon. La suite est terrible car je m'endors sur le transat après un baignade ou j'ai la sensation que l'eau n'est pas propre ce qui est vrai pour tout ce coin de plage a évité. Je me réveille avec des petits boutons qui démangent ( plus de 50 au total) et là c'est le début de 4 jours de douleur.car.la plage n'est pas nettoyée par l'hôtel comparé a tous les autres et donc des puces de sable se sont fait plaisir plus de 50 boutons qui gratte énormément. A partir de là j'espère juste partir et je décide comme l'an dernier de retourner au resort la passion car au moins c'est propre et a seulement 25 € de plus il y a pas de comparaison possible. Je ne remercie absolument pas saracen hôtel car c'est le plus bas de gamme et mal géré des hôtels que j'ai vu du Cambodge pourtant a 70€ la nuit je trouve cela scandaleux. Pour être complet la chambre est correcte voir géante avec ce manque de mobilier intérieur et les murs craquelés ne vont pas résister éternellement. Le petit déjeuner est hors de prix et pas fou parter sur la plage, il y a que mieux et bien moins chere 4$ versus 6,75$ pour pas grand chose. Je suis dégoûtée car j'ai encore des séquelles de votre négligence alors que j'ai payé un service inexistant. Bisous d'un membre diamond qui ne raconte que son horrible expérience, qui vit environ 120 jours par an a l'hôtel et qui a une exigence première le service client et la c'est plus que mauvais.

早餐是點餐，英式美式本地三種。酒店小划艇就放海邊，住客隨便用，但安全也自己負責，酒店提供救生服。這酒店兩邊沒有別家店，加上房間都獨棟，白天晚上都特別安靜。這店房間少，所以前邊沙灘躺椅海里都比較清凈，拍一個人都沒有的沙灘大海也能拍得到。海水清倒是清，但魚非常少。漲潮退潮水遠近變化大，淺水區很長，沙子也細，非常適合孩子。這位置看不到海上日出，是從海灣山上出，角度差些，比較遺憾。下午左邊的山會遮住烈日，這時候下海非常好。酒店午餐比島上另幾個餐廳貴一美元多，味道還行，環境比較好，不想走過去在酒店吃也挺好。

opStunning. The best location on Saracen Bay in my opinion without a doubt. Spacious, wide beach area with plenty of sunbeds and grass thatch umbrellas tucked away at the much quieter and more picturesque end of the beach. Complete serenity and peace and quiet here, it's impossible not to unwind and relax instantly from the moment you arrive. The beach is beautiful- wide and clean as opposed to further down where it tends to be narrower and the other resorts in the middle of the beach I felt were packed quite closely right next to each other. We booked a sea front villa for 6 nights, paid a bit extra but so worth it for that paradise view when you slide open those doors every morning. It's breathtaking to watch the sun rise at 6am from just outside your villa. The hotel staff messaged me before our arrival to confirm which Ferry we were arriving on and to ensure someone was at the pier to collect us from the Ferry and to transfer our luggage to the hotel. ( It is then only a short 150 metre walk from RUMI Pier to the hotel.) The villa was very large and spacious, excellent air-con and good wifi in the villa, on the beach and in the restaurant. Shower pressure was a little weak but it does the job and so didn't bother us. A Safe and fridge are also provided in each villa which was spotlessly clean and housekeeping came in each day to do our room ( you have to request this at Reception) The Staff were all wonderful, so friendly and welcoming, and arranged a private boat trip for us to do snorkelling, fishing and then a visit to M'Pai Bay to watch the sunset. We left at 2pm returning at 7pm. Cost $60. There are a couple of Mini Marts further down the beach if you want to stock up on anything for the fridge, drinks, snacks etc. ( the closest one is right next door to Big Easy Hostel half way down the beach) Lazy Beach is a 30-40 minute hike from the hotel across the island to watch sunset, i wore flip flops but some of the route is inclined over very gravelly, rocky tracks with very sharp stones and rocks so sturdier walking sandals or trainers would have been more suitable as my flip flops felt the pain a bit! We opted not to book breakfast at the hotel as we like the flexibility to stroll early morning and try different places along the beach and there are plenty of choices of restaurants within a short 5 -10 minute walk that offer breakfast menus. We loved everything about our stay here, it really was faultless. If you are searching for complete tranquility and total peace and quiet, look no further, this is the place to be. Absolute picture- perfect paradise!!

A lovely resort on the cleanest and quietest end of this lovely beach. We stayed in one of the beach front bungalows, which I would recommend as the view from your porch and windows is wonderful. Water is lovely - shallow and warm. Sand is white and clean. Rooms are a good size. Restaurant is fine - nothing remarakable, but quite good compared to the other ones we tried on the beach. Service was fine. Hong at reception was friendly and quick at responding to messages. Some confusion with ferries being late or stopping at the pier at the far end of the beach, but I think that was beyond the control of the hotel.

Came here after visiting an incredible resort on Koh Rong, so it had a high bar to achieve from the outset. Saracen Bay resort is very very good! Amazing views, large room, fridge which is a bonus, comfy bed, kettle (another bonus) and the staff are really polite and friendly, typical Cambodian - the loveliest people you could wish to meet. The sea is shallow for about 100 meters with crystal clear water and powder white sand, there is some areas along the beach away from the hotel which are, tatty - but the hotels beach is great, and only residents can use the very spacious sunbathing area! It's 4 circles due to a few points. We had a beach front room, like I said earlier, amazing views - if you could see out of the glass which was very dirty and I had to request them to be cleaned. The safe didn't work, not a biggie as it's a very honest place to be but nonetheless, I like to put our passports in a safe and a solution could not be offered. The bathroom door was significantly warped and wouldn't close, not a huge problem to me and my wife as we've been married 20 years, but still - taking a number 2 with an open door isn't great. Then there was the accumulation of dust balls on the bathroom window ledge, just a culmination of lack of attention to detail. Housekeeping is on request, even emptying the bins which I think should be a standard daily task as a minimum. The restaurant here serves magical meals, they were outstanding - every single one of them! A large selection, always piping hot and served with a smile, very good value as well, not at all expensive. It's a pity about the downsides as the up parts are really good, but you can't give out top marks for somewhere that has room for improvement. Koh Rong Sanloem is a very chilled island and this hotel is a good one, hopefully they iron out some of the issues and become the go to place to stay, it is already to go to place to eat for me!

What a fabulous place to stay. The best part for us were the staff - all very friendly, helpful and knowledgable. They even invited us to their private New Year's Eve party. The have a real understanding of what guests want on holiday and really make the stay memorable. The location at one end of the beach is great as it's not not a 5 minute walk (along the white sands!) to other bars and restaurants. The rooms are well equipped, spacious and are laid out in such a way that you get excellent privacy. Food at the restaurant is very reasonably priced and of a high quality.

The bungalow we rented was right behind a white sand beach. It was large, clean and very well maintained. The entire resort was spotless and the staff were very helpful. The food at the restaurant was good, with a large choice of dishes. We really enjoyed our stay and hope we will return one day!

We stayed for 5 nights with our two small children. We were pleasantly surprised by the outlook of the bungalow we had (A-4) with our door opening immediately onto the beach. Pros: - no extra cost to have a mattress made up for our two small children (1yo & 3yo) in the room with us. The cost at comparable reports on the island for this would be nearly double our room rate! - very quiet location only a short walk to the busier parts of the beach. This meant it was easy to calm the children and have a restful night. Again at comparable resorts you would be nestled between backpacker hostels and bars which may not be suitable with small children. - staff were lovely and welcoming of the children. - rooms had great air conditioning, clean and had plenty of towels. - cleaning staff were incredibly efficient! They reset our rooms while we were at breakfast. - food and drinks were reasonably priced and of reasonable quality. Cons: - the wifi in the room is hardly usable and may be better in cabins closer to the reception. But they would really benefit from an extender! - to charge anything you need to have your key in the room. This meant we could only charge devices overnight. Overall a great stay with small children, we would happily stay again. Even without a pool it is only USD$10 for an adult to access the Sara resort pool for the day with that value given in credit towards food and beverages, with a towel provided, which we found to be good value.

Great value for beachfront large stand alone concrete cottages with outstanding views of the bay. The bed, pillows and blackout curtains provided the best rest possible. Simply perfect stay. They sent a boat to take us to the resort to begin our experience. Great staff and highly recommend this resort in paradise!

Overall I am very happy and will come back here if we return to this island. It’s friendly, easygoing, not crowded. The beach is cleaner and uncrowded. Nice beach chairs and grass- thatched umbrellas. Three rows of bungalows, with the closest to the beach most expensive probably, but we stayed in the farthest, an additional 20 seconds walk away.