Belva Deer Inn

The woman who runs/owns this place is a total space cadet. She overcharged me. My reservation clearly states $108.19 with tax and she charged me $110.77. I asked for a receipt at checkout and she didn’t know how to print one so all I got was the room rate before taxes. The person staying with me left her personal pillow that has a silk pillow case on it. She called the hotel right away and said that we would be back to get it after we attended a funeral. The lady said we would be charged another night if we left a suitcase in the room. Uh we clearly said it was a PERSONAL PILLOW!! She finally seemed to understand and said she would have it at the front desk. When we got there, she had it in her own chair and was using it. She didn't seem to remember the call saying we would be back. She had to be directed to give the pillow back. She appeared unclean and unkempt so needless to say, the pillow case MUST be washed before use. The beds are extremely uncomfortable and the springs are noisy. Will not stay here ever again. We will drive an extra 20-30 minutes to stay somewhere else.

Being that this place is in Iowa in February it was freezing. After we checked in and opening our room the heat was completely off and it was FREEZING in there. If I check into a hotel I expect to be able to actually be able to enjoy that room right away without waiting for the room to warm. It was so cold we left and drove around and came back. We have stayed here for years and have never had this issue. If someone is checking in be kind and turn on the heat so the room is ready.

No Elevator Sure wish it had an elevator, steps were mighty steep

It is the nicest hotel in town, and the nearest large town where accommodations like this is at least 20 miles away making it the best local accommodation available.

Very clean and the staff are very friendly!

A great Inn, fantastic staff especially the evening desk guy. He anticipates your needs. Highly recommend the location.