Villa Ermellina Siena, a Tribute Portfolio Hotel

Bella location, ottimo materasso e ricca e abbondante la colazione, personale molto gentile, parcheggio sicuro

本來不想評價了，無話可説，是中國一星級的標準，除了早歺還可以

非常漂亮的酒店

COLD The title of my review at this hotel is COLD. The room was cold, the coffee was cold, there was no hot water to shower, it too was, you guess it, COLD! I don’t write reviews very often. The experience has to be top notch or pretty bad to get me to write a review. Our experience at Hotel Garden was unfortunately the latter. It was a chilly, rainy afternoon when we arrived in early October. Our room was cold, we tried turning on the heat but weren’t successful. My husband went to the front desk to ask about the heat and he was told there is no heat available until November. We slept fully clothed with coats! The linens smelled like urine and the bed was hard as a rock. Meanwhile, I should mention, we supposedly had been upgraded to a better room as per our travel agent, not sure what the upgrade got us, God help us if we were in a lesser quality room. There was no hot water to shower, and at breakfast, the coffee was also cold, lukewarm warm at best. I didn’t think the location was ideal, would have preferred to be closer to the city center. Overall this is at best a three star hotel, I would not choose this if visiting Siena.

Stayed here for four nights recently and have stayed a few times previously. This is a long established hotel, It never disappoints. Nice rooms, very helpful staff, ample free parking, good breakfast. Restaurant is also very good. Easy (for me!) walk into the old town.

This was our second stay at the lovely Garden Hotel. We stayed last year and loved it so much we returned this September. The hotel has wonderful views across the Tuscan countryside. The hotel is full of character and is a typical Italian villa. The staff were helpful and friendly particularly the bar staff. We loved the large terrace and the wonderful swimming pool. The view from our room in the main house was breath taking. The bus stop to the centre is right by the hotel so it is easy to either take the bus into the centre or walk. The breakfasts on the terrace were good . We mainly ate in the wonderful restaurants in the centre. Only suggestion for improvement is some nicer lighting . There are so many beautiful lamps in the shops in Siena I just wish the hotel would invest in some . Apart from that it is almost perfect.