Pacific Hotel & Spa

Pacific Hotel & Spa anmeldelser

Pacific Hotel & Spa

9RJG+JP3, Road 6, Kaksekam Village, Sror Nge Commune Siem Reap, 17260 NR6, Krong, Siem Reap, Siem Reap Province, 17260, CambodiaVis hoteloplysninger
Pacific Hotel & Spa
Pacific Hotel & SpaPacific Hotel & SpaPacific Hotel & Spa
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1 nat

Gæsteanmeldelser

9.1/10
Fantastisk
21 anmeldelse
Bekræftede anmeldelser
Placering9.1
Faciliteter9.0
Service9.1
Renlighed9.1
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Alle anmeldelser(21)
Positive anmeldelser(12)
Anmeldelser med billeder/video(2)
Nor Maisarah
Overnattede i apr. 2023
Forretningsrejsende
12 anmeldelse
10/10
Enestående
Slået op den 13. jul. 2023
The best
Oversæt
Svar fra overnatningssted: We really appreciate your comments and valued your concern for us to improve and make all our guests’ accommodation comfortable and deliver the best service we can offer for our guest satisfaction. Hoping to serve you better on your future booking with us. Thanks you
Gæstebruger
Superior-værelse
Overnattede i mar. 2023
Solorejsende
5 anmeldelse
8.5/10
Meget god
Slået op den 16. apr. 2023
2泊しました。 共有部分はエアコンが効いておらず暑かったですが、部屋や清潔でスタッフの方の対応もよく概ね満足です。 部屋の電気の場所がわかりにくく、初日はくらい状態で過ごしました。 2日目は、1Fのプールサイドで22時半過ぎまでコンサートが開催されててとてもうるさかったです。 翌日遺跡訪問などで長時間歩く人は前日に充分に睡眠がとれないことになり、出来ればコンサートは9時くらいには終了して欲しいです。
Oversæt
Svar fra overnatningssted: We really appreciate your comments and valued your concern for us to improve and make all our guests’ accommodation comfortable and deliver the best service we can offer for our guest satisfaction. Hoping to serve you better on your future booking with us. Thanks you
Jessicaxinyi
Superior twin-værelse ikke-ryger
Overnattede i nov. 2024
Rejs med venner
6 anmeldelse
8.0/10
Meget god
Slået op den 4. dec. 2024
房子整體不錯,出來旅遊的
Oversæt
Gæstebruger
Superior-værelse
Overnattede i feb. 2023
Rejs med venner
1 anmeldelse
10/10
Enestående
Slået op den 1. maj 2023
很乾凈,早餐也不錯
Oversæt
Svar fra overnatningssted: We really appreciate your comments and valued your concern for us to improve and make all our guests’ accommodation comfortable and deliver the best service we can offer for our guest satisfaction. Hoping to serve you better on your future booking with us. Thanks you
Gæstebruger
Overnattede i dec. 2024
Familie
8.0/10
Meget god
Slået op den 4. jan. 2025
I stayed at this hotel with my teenage son as part of a G Adventures small group trip for three nights. It was by far the nicest place we stayed on the trip throughout Vietnam and Cambodia and was a resort style facility. I had two aromatherapy massages at the spa which were about $27USD each and were quite nice. The lobby was big, bright and modern and there was a nice pool. The included breakfast A few downsides…the biggest one being the lack of outlets or USB ports in the room. There is a central electrical control on the nightstand we found didn’t work and is connected by old school phone cables. I pulled the nightstand back to try to find an outlet and it unplugged a wire and we could not turn off half of the lights in the room (by the vanity and another lamp) as some things are hardwired. We had to unscrew light bulbs to go to bed after fiddling around with it for 20 minutes. I had to charge my phone on the other side of the room as no outlets were available. Not super ideal when we had to get up at 4am for the sunrise tour to Angkor Wat. It shouldn’t be that hard to turn off lights and charge your phone! Also if you have kids be aware that the diving platform in the pool is incredibly unsafe, it is about 4 feet high and you jump into 4 feet of water and there is mold growing underneath it. It’s a spinal injury waiting to happen. The food and drink service at the pool is very slow and very pricy for that area so we got drinks at the gas station next door instead. The location is not close to restaurants that we saw from the street (I’m sure some were available at other resorts nearby) but you can easily take a Tuk Tuk to Pub Street for a much better selection of restaurants, bars and shops. Overall though it was a good stay and I would recommended.
Oversæt
Gæstebruger
Overnattede i aug. 2024
Familie
10/10
Enestående
Slået op den 25. sep. 2024
Got this hotel for $50 a night through TripAdvisor. This hotel is a solid 5 star place. I would expect to pay north of $300 a night for a similar one in America. The staff are all friendly and accommodating. They had live music by the pool Sunday night. The gym is a full CrossFit style weight room. The breakfast in the morning was great and included a lot of Western foods. my daughter loved the pool and they have colored lights after 6 pm. Only was here for 2 nights but would have been happy spending a whole month.
Oversæt
Gæstebruger
Overnattede i jul. 2024
Andet
10/10
Enestående
Slået op den 9. aug. 2024
Very nice, clean, accessible, and calm hotel. Hotel receptionist and attendants are courteous and helpful also. Hotel employee is always wearing a smile on their face that extends and share a good vibe. Hotel had a huge swimming pool also that you can enjoy.
Oversæt
Gæstebruger
Overnattede i apr. 2024
Par
10/10
Enestående
Slået op den 31. maj 2024
Great hospitality and service with smiles and friendly helpful, delicious food and testing drinks. Large pool with two swimming pool. Amazing room and fresh air. Tour arrangements are fantastic with a professional English speaking guide, driver is very safety on the way , with cool towels and welcome drinks. I like it.
Oversæt
Gæstebruger
Overnattede i okt. 2023
Andet
10/10
Enestående
Slået op den 18. nov. 2023
Son Thavary and Dalis Soy are the nicest people and have awesome energy. They gave excellent customer service. Son Thavary helped us book tickets to multiple places and is always smiling. I highly recommend this place. 10 out of 10 :)
Oversæt
Gæstebruger
Overnattede i jul. 2023
Andet
8.0/10
Meget god
Slået op den 13. aug. 2023
Since they just recently opened after the pandemic, most areas in the lower ground of the hotel are still closed and you can still see a few cobwebs here and there. I just don't get the style of this hotel, kindda confusing in architecture. Anyway, the rooms are SPACIOUS, you can do cartwheels literally :) The furniture are kindda heavy to move around because of the good wood they used here. Really clean rooms, cold AC. Bathrooms have separate bath tub and shower, has BIDET!!! BIG PLUUUUUSSS! All complimentary stuff in the bathroom are OK except no cotton buds. Good that they have bathrobes and room slippers :) Our room was facing the pool area, view of the pool at night was nice because of the lights. Downside is, there's a band playing every night, tho they finish at around 9 or 10pm I think, you can't really have some peace and quiet if you're in your room around 7om onwards. The food at the breakfast buffet has a lot of variety.... different cuisine to choose from. Over-all, our stay in this hotel is OK. Not sure tho if I want to stay here again, it's far from downtown but really near the airport.
Oversæt
Gæstebruger
Overnattede i jun. 2023
Familie
10/10
Enestående
Slået op den 11. jul. 2023
We went to visit Siem Reap for Khmer New Year and despite the insurgent of guests, the hotel staff is very nice and accommodating. We even got locked out of our room in the middle of the night, but the staffs still help us out without any complain. Too notch customer service I would say.
Oversæt
Gæstebruger
Overnattede i nov. 2022
Rejs med venner
6.0/10
Slået op den 13. dec. 2022
Мы провели одну ночь в этом отеле! Нас было три пары и все не поняли что это за завтрак…нет кофе, нет кофемашины. Нет соков свежих, 2 сока из пакета! Есть вообще нечего! Фотографии прилагаю! В номере ужасные мыльца как из двухзвёздочного отеля! Полотенца тоже не важные. Самое страшное это провода у ламп! Фото тоже есть! Они постоянно моргают и прочее-это очень опасно! Кровати жесткие, подушки плохие! Балконов нет и грязные окна! На ресепшен всем не интересно как и что.. у нас у всех были номера с видом на бассейн и только нам дали с видом на шумную дорогу!! Мы после 8 часов езды из Паттайи и все эти разборки и то что мы оплачивали вид другой нам не нужно было! Очень долго разбирались и нас переселили с видом, но у лифта! Лифт издает звонок каждый раз, когда его вызывают и это слышно в номере! Смысл так поступать с гостями? Отель полупустой, после пандемии туристов почти нет! Мы платим за одну категорию номера, а получаем номер с шумом и не можем расслабиться! В номере тускло и вообще всё без души! Бассейн симпатичный.
Oversæt
6/9
Svar fra overnatningssted: Dear Valuable Guest, We hate to hear that our guests did not enjoy their stay with us. Regarding all the issues you raised, we are fixing the issue one by one and we appreciate your feedback and we will try to improve our quality to serve you better next time. We hope we can serve you even better next time. Cheers,