Front One Gosyen Hotel Salatiga

First of all, the location of this hotel is very good, right in the city center and close to all the famous culinary locations. The room size is large and cleanliness is also good. The car park is also large because it is part of the shopping area, but during high season it will be a little busy. One thing that was a bit lacking in our opinion was helping guests carry suitcases, where we didn't get maximum service in this case. The breakfast menu is standard and has quite a variety of food. We were satisfied staying at this hotel and will definitely choose this hotel next time. Thank you.

Stayed on March 31 & April 1 in Room 208. Housekeeping was very poor. Upon arrival, we were greeted with a dirty mat at the entrance, which was never cleaned during our two days of stay. Upon entering the room, we smelled urine in the bath. The smell went away after spraying water all over the bath. The air-conditioner did not provide standard, adequate coolness. We opened the AC's indoor unit and found out there were no filters inside. That's why it easily got dirty and produced an abnormal noise. We did not get adequate coolness in our room all the two nights of our stay. We suspect the AC was so very dirty. The corridor's carpet was in dire need of deep cleaning. They just covered up the dirt with offensive perfume. What an easy and lazy way! The bath's toilet bowl's pad was not well fastened, causing it to move when we sat on it. The sink's trap, we suspect it was dirty since the water did not flow smoothly. There were so many other issues concerning the housekeeping that we cannot mention them one by one here. Issues that actually could have been solved easily.