Crystal Sunset Luxury Resort & Spa - Ultimate All Inclusive

Все очень понравилось, отель супер

Ужасный опыт. Никому не советую! Забронировали номер заранее, оплатили 100% стоимости, получили подтверждение — всё официально. По приезду оказалось, что нашего номера нет, и нас просто поставили перед фактом: “мест нет, заселим в то, что осталось”. Это при полной предоплате! Никаких извинений, никакой компенсации — просто наглое отношение, как будто это наша вина. На ресепшене — полный бардак, персонал откровенно хамит, никакой ответственности за свои ошибки не несут. Создается ощущение, что номера перепродают несколько раз, рассчитывая, что часть гостей не приедет. А если приедете — ваши проблемы. Это мошенничество, а не гостиничный сервис. Категорически не рекомендую это место. Сохраните свои деньги и нервы — держитесь подальше от этой “гостиницы”.

Otel çok güzeldi çok beğendim

Great location, great hotel and nice staff. Good pools and separate adult only one. Bars were never busy and drinks were mainly premium spirits at no extra charge. Irish bar open till 8am but didn’t have Guiness which was weird bit no big deal. Souvenir/snack / essentials shop and one also selling fakes. Don’t watch any of the entertainment but different shows and themes each night. Rooms very nice and kept clean, place was spotless. Loads of subbeds as well. Only slight negative was that the food wasn’t always as hot as could have been…. Loads of selection and well presented but sometimes seems like it could have been rotated to keep it hot but was still nice. The Al a carte restaurants were nice and you didn’t have to book- a tex mex, Italian, Turkish and Asian ones but we only had the tex mex which was dead nice. Loads of slides to go on too. Didn’t go tot he beach but they had a shuttle bus going every 15 mins.Definitely recommend for families of all ages and also adults/couples.

I think this hotel certainly has its ups and downs, we had an amazing holiday but i will say it was mainly the weather and being by a pool that made it. The food wasn't good to put it simply, there wasn’t much variation day to day especially at breakfast and lunch. The ‘buffet’ main restaurant was meh for lunch and dinner as a lot to choose from such as roast chicken and marconi cheese that was nice, while the rest not so much. The separate a la carte restaurants were disappointing i’ll leave it at that. The snack bar near the auditorium was decent and had pizzas burgers etc but the same every day. The gozlemes were fantastic as were the ladies making them. The lunch restaurant harbour town was decent but again the same food every day. The local restaurant outside the hotel, the golden fizz, was excellent Phil was so friendly and attentive . The rooms, we had a slight issue with a room connection that we specifically booked and we were not gave. We weren't accommodated in the end and were 5 doors away from our family which wasn’t so bad, but not what we booked. The room standards on the other hand were excellent both of our rooms were so clean and restocked every day! The service was hit or miss, sometimes very kind attentive staff, others rude and often mess up drink orders. The men who work in the shop were so funny when you get to speak to them. The best drinks were in the Irish bar, they have a much better cocktail menu but this is open from 5pm. The pool bars were okay the cocktail menu was all pretty samey such as gin fizz, aperol spritz etc. The wines they have aren’t nice, they have no flavour to them. They over pour spirits so much if you aren’t wanting to have rougly 5 double shots of vodka in a splash of pineapple at 10am . The water slides are so so good! Especially the cobra slide, however the stairs were terrifying on this slide haha. The pools standards were lovely the main pool was very clean, what i don’t understand is why they don’t have a pool bar they have the perfect space for it! It is also one massive pool at the hotel and it’s good to swim around it and it takes you a fair minute. While i didn’t go to the beach myself my sister and mum did they said it was average. The clothes shop in the hotel was excellent they had a huge variety. Overall i would rate the experience and the hotel a 3/5. A decent hotel but wouldn’t return.

The food ,the accommodation, the staff are very friendly, helpful, for sure we will come back . Special thanks for all support and encouragement to help us in everything we need