Crystal Sunset Luxury Resort & Spa - Ultimate All Inclusive

After reading some reviews I was sceptical about having a good sleep or finding good food however I slept like a baby, I did take my own blanket so that helped as you do get hard blankets but the room was hot so never needed them. The air con worked a treat, we had our room cleaned and towels changed daily w had to ask for new bedding as our toddler dirtied them with drinks and staff were more than happy to help with any requests we had. The free mini bar was great(we had 2 in the family suite) the pool was clean and cleaned regularly while we was here. The drinks and food were a big concern of mine as My son has autism and doesn't eat much but he ate freshly made waffles daily and found some snacks at the hotel shop that he survived off lol. We enjoyed the food and as a family of 6 with ages ranging from 15 to 2 everyone was satisfied with the selection. I was very impressed with the overall experience as I've read very negative reviews but this place was a fabulous holiday and we didn't want to leave. The beach was a 3 min walk or free bus away, shops were over the road. The smell of smoke was a bit much at times as we're a non smoking family and they have smoking areas that linger smells into the reception and dinning restaurant that would be my only negative comment. The slides and pools made it worth the trip we never had a issue getting a sun lounger and we woke up late most days. We would definitely recommend and have family wanting to book again for next year.

Honestly I have to say I only went to 5 all inclusive resort hotel in my life and this was one off the best one I ever went to so far. Before coming here I was really nervous considering the fact I saw negative reviews about this hotel but now I’m back home from my trip and realised how ungrateful people are. This hotel is definitely a 5 star hotel staff are lovely the pool is so nice and really big. The adult only pool area is so much nice and calming no children around. I was always nervous I won’t be able to find a sunbed however there was always enough sunbed for everyone. The travel to the beach is honestly a 2 minute bus journey you can also choose to walk but it’s too humid to walk. The beach is honestly amazing it’s pure sand in the sea and it’s so clean as well. There is always food to eat which is nice in my opinion. People are saying for breakfast it’s always the same food, well you’re in turkey and this is our traditional food what do you expect? However the bars near the pool that serves beer does not taste great at all it tastes like they mix the beer with water i don’t know. However if you go to the Irish bar they give it with glass bottles which is great. The Irish bar cocktails are nice. One thing I was not happy about is the doctor in the hotel. My dad had water run down his ear and he was getting irritated by it. He went to ask the doctor if he can do something and the doctor said it will be 135 EURO if he just does a check up for his ear. EXCUSE me what??? 135 euro for a check up. That price the doctor gave was honestly ridiculous. Apart from that I will honestly recommend this hotel it’s honestly worth the money and truly amazing. The staff were truly really nice as well. Every staff had a positive attitude. The man who carried our suitcase to our room upon arrival was such a nice and kind man. Thank you for everything crystal sunset really appreciate it!

It's my fifth day here and so far it has been brillaint the staff are exceptional and the food is brilliant. The slides are amazing and is such a thrill for everyone!! The variation of the pools are amazing with a pool for 16+. Lots of sunbeds for everyone so there is no pressure on people to claim sunbeds. Lots of bars with much entertainment going on each day. The variation of restaurants is amazing with several alacart restaurants including Mexican, Turkish and Italian which is brilliant.

Returned a few days ago from Crystal Sunset. An excellent family hotel with so much to keep all ages entertained. We found the majority of staff to be excellent, the facilities excellent and the cleanliness great. The service staff go above and beyond to look after you, ensuring you have drinks etc - felt very well looked after in this respect. Food was good - plenty of variety. Obviously there are times when it is incredibly busy (it is a big hotel) but it was not a major problem. There were a couple of things we felt that could be changed easily. The first is, although the pools / slides are well staffed with lifeguards they spend ALOT of time on their phones and are not actually looking at the pools. This was not just a one off, or with one lifeguard, it was the majority of them. Personally I think lifeguards should maybe not have their phone on them during their shift so that it doesn't distract them? Secondly, although the hotel apparently have a policy where the sunbeds cannot be reserved until 8am, this is not followed. Towels were out there from 5am - by 8am there were hardly any beds in any of the three rows by the pools. The toddler/children area didn't get so busy (still beds at 09:30), but there are plenty of hotels now that stop this - and I feel Crystal Sunset should also be more aware of this happening and take steps to rectify. Overall a great holiday - 3 out of 5 of us did become sick during the holiday, but it was incredibly hot and a very big and busy hotel, so I assume this is going to happen!

There is simply nothing negative to write about this hotel. I travelled on 29th june 2024 as a lone parent with three children. On arrival we were greeted by a stunning lobby and friendly reception staff. They checked us in and escorted us to the room. Gave us an explanation of everything we needed to know about the room. The room itself was lovely and had a gorgeous view of the complex and pool area. During the week the pool area was well maintained, plenty of day activities to keep everyone entertained (darts, volleyball, shooting, waterpolo, inflatables, exercises, kids club). There was a public beach within walking distance and they also run a free shuttle bus to a private beach that had all inclusive food and drink. In the evening there were kids shows, shows on the main stage and themed parties. The food was plentiful and enjoyed the large selection of food in the snack bar. Also had a pattissaire, ice cream, waffles, lollipops, flat bread and all night restaurant. Also had a number of al carte restaurants. Irish bar on site also stays open all night and serves bottles of bud. We enjoyed watching the euros here which had a great atmosphere. Plently of shops opposite. Fab time and is definitely up there with one of the best all inclusive hotels we have been to. We will definitely return.

An amazing resort for families with kids. So many activities all day long.. the water park is so large with great variety.. if you are visiting this place, you don’t need to visit the land of legend. The food is great… if you are not careful, you will easily put on few pounds the staff is great. I specially wish to mention Mr Caner and Mr Emre from guest relations for looking after us really well ⭐️⭐️⭐️⭐️⭐️ highly recommended. I am on my way out, and I am already thinking of booking again for next year.