Amelia B
25. november 2023
Staff go above and beyond to make your stay a pleasant one, and they allow me to take my pet houseducks along! Rooms are nice, and typically decorated in theme with the location, which is a neat detail. I.e. Sonoma location has art of vineyards and wall art evocative of a vintage wine rack, San Jose has a sharp, modern art theme of computer circuitry and fiber optics for silicon valley, Monterey is beach-themed with beautiful shell chandeliers, etc. It's not all positive, though. I've stayed in so many Hampton Inns I'm apparently a silver member, yet in every single one no matter the location, the mattresses are hard as a rock. This is a problem for me, as I have a rather bad back. Also, the walls are paper thin and you will often get stuck in a room next to someone arguing loudly, or blaring the TV at midnight...like our neighbor is doing right now as I write this. Sigh. But all in all, it's a solid hotel chain and the good outweighs the bad, with the concierges being especially kind and helpful. Special shout-out to Jose and Vincent at Hampton Inn Monterey Bay, you guys were awesome!
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