Gæstebruger
24. oktober 2024
there are various aspects to review in this hotel. firstly, upon entering the property no parking facility was present. travellers who usually move around Himachal Pradesh, travel by cars and not having a parking facility is a huge problem. check-in was very casual. no documents or identification proofs were asked upon checking up which can be a huge safety concern. while transporting our luggage from the reception to the rooms, the journey is via a huge long ramp, and the luggage wheels get damaged in the process. also the staff were banging the suitcases left right and centre and no care was given to the luggages. there are 3 lifts inside the property and it is quite complicated for guests to move around the property. the rooms were good enough for 2 persons and the washroom was a little old fashioned with no jet-spray next to the washroom area. towels were dirty and yellow in colour. location of the property is excellent since you can reach Mall Road from inside the property. the hotel had 3 cafes and extensive menu. shisha is also available in the hotel cafe. breakfast had limited options, but quality and taste of the food was good. staff was friendly but not very efficient in room dining facility was good and we got all we needed.
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