emmab720
14. april 2025
Excellent service and food. This is a hidden gem. Before I had even arrived with my family Hikari the concierge had been assisting me with transport, tour guides, luggage concierge. The service in this hotel is beyond excellent. They help with everything. The hotel is clean, the food is exceptional a mixture of Japanese and French. If they see you don’t like something, they ask what you didn’t like so that they can accommodate your tastes for future meals. Whilst staying we visited the spa, again service was excellent and the massages definitely worth a visit. This hotel is worth a visit, as is the area which is beautiful. We will definitely come back and stay, we have stayed in many 5 star establishments, but this hotel knows customer service. Despite not being the only guest at the hotel, you are treated as if you are the only guest there. You have a private dining room and not once did we bump into other guests, we felt like we had the place to ourselves although we knew others were there.
Oversæt