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Bekræftede anmeldelser
Placering4.4
Faciliteter4.3
Service4.4
Renlighed4.4
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Negative anmeldelser(67)
Chiding
Comfort-2-personersværelse
Overnattede i mar. 2024
Familie
6 anmeldelse
3.2/5
Slået op den 5. apr. 2024
The service is very poor. No one talk in English and so difficult to understand. The room so dirty specially the floor. They never clean it. I had to do it by myself with th three small towels. The air conditioner is so difficult to turn on because the remote is in Chinese and also you don’t know where the split is. The mattress is so hard to sleep, because you feel all the spring and is like having a wood. The concierge never say good morning to any of us when waiting the elevator. The location is very convenient so close to Metro and some of restaurants only crossing the streets. Not recommended for kids and so noisy the room next to us.
Oversæt
Svar fra overnatningssted: 親愛的顧客,感謝您選擇入住我店,對入住中出現的問題我們表示最真摯的歉意,保潔方面我們一直有在嚴格檢查,但是工作中可能難免有疏漏。如果您在入住過程中發現衞生有什麼不滿意的地方我們希望您能指出,督促大家工作更好服務與您的入住,正是您的監督和指點讓我們不斷改進,期待您的下次光臨。
Efan_84
Comfort-2-personersværelse
Overnattede i apr. 2024
Solorejsende
14 anmeldelse
3.7/5
Slået op den 5. maj 2024
The breakfast was disappointing. They charged and send us to Kungfu.
Oversæt
Svar fra overnatningssted: Dear guest, hello. Thank you for staying at this hotel. Regarding the breakfast issue you raised, as our hotel has been renovated from an office building and does not have its own restaurant, we have a partnership with Zhengong. We apologize for any inconvenience caused and wish you a happy life
Gæstebruger
Discount Double Room
Overnattede i nov. 2023
Par
4 anmeldelse
2.7/5
Slået op den 24. jan. 2024
Our room was dirty and also had VERY strong smoking odor, as if someone had smoked a pack of cigarettes in the room just before we arrived, despite the fact that it claimed as non-smoking. On the other hand, location is good and a convenient store is located in front of the hotel building.
Oversæt
Svar fra overnatningssted: 尊敬的客人,非常感謝您選擇入住梧桐寓酒店竹子林店,未能提供滿意的入住體驗,對此我們深感抱歉。
Megan Victoria
Discount Double Room
Overnattede i feb. 2024
Par
19 anmeldelse
4.2/5
Meget god
Slået op den 17. apr. 2024
A convenient location. A very hard bed but it works for the price. 
Oversæt
Svar fra overnatningssted: Thank you for your evaluation and staying in our hotel. Your comments are recognition of our hotel. Thank you for staying. I wish you a happy life.
AfroSaxon
Discount Double Room
Overnattede i sep. 2023
Solorejsende
29 anmeldelse
4.7/5
Vidunderligt
Slået op den 13. nov. 2023
Close to the sights around the mountain, old presidential palace and museum of Nanjing. The rooms are clean and well stocked with toiletries. The staff are friendly and speak some English. There is a Starbucks adjacent to the hotel and also a store. Many restaurants along the street to grab some food.
Oversæt
Svar fra overnatningssted: 總有一個笑臉是為了我們綻放,因為您的好評,温暖了我們整顆心,小梧桐期待與您下次相遇哦!
Shuta
Discount Double Room
Overnattede i nov. 2023
Forretningsrejsende
7 anmeldelse
4.0/5
Meget god
Slået op den 3. jan. 2024
Good location and good service. But the facility is a little bit old.
Oversæt
Svar fra overnatningssted: 總有一個笑臉是為了我們綻放,因為您的好評,温暖了我們整顆心,小梧桐期待與您下次相遇哦!
Gæstebruger
Discount Double Room
Overnattede i aug. 2023
Solorejsende
46 anmeldelse
4.5/5
Fantastisk
Slået op den 10. dec. 2023
Cheap and decent for last minute booking. Don’t expect much. The bed is very hard.
Oversæt
Svar fra overnatningssted: Dear guests, thank you for your comments on the hotel! We deeply regret your experience during your stay at the hotel. The hard problem of the bed you reported is that the soft mattress is not good for the waist and back. If you are not used to sleeping, let us add a protective pad or quilt for you.
wah sang
Exquisite Double Bed Room (Modern Minimalist Style+Comfortable Bedding+Quiet And Bright)
Overnattede i okt. 2023
Solorejsende
12 anmeldelse
4.2/5
Meget god
Slået op den 13. nov. 2023
tv channel must be pay. very few free channel to watch
Oversæt
Svar fra overnatningssted: 總有一個笑臉是為了我們綻放,因為您的好評,温暖了我們整顆心,小梧桐期待與您下次相遇哦!
Gæstebruger
Discount Double Room
Overnattede i dec. 2023
Forretningsrejsende
11 anmeldelse
5.0/5
Enestående
Slået op den 20. jan. 2024
Recommended to every travellers
Oversæt
Svar fra overnatningssted: 好評好評好評證明您有發現美的眼光,小梧桐會為了您的的讚揚繼續努力做到更好喲!
Anonym bruger
Featured Boutique Værelse (Dobbelt seng)
Overnattede i mar. 2024
Andet
17 anmeldelse
5.0/5
Enestående
Slået op den 5. apr. 2024
Very good
Oversæt
Svar fra overnatningssted: 好評證明您有發現美的眼光,小梧桐會為了您的的讚揚繼續努力做到更好喲
Gæstebruger
Elegant Twin Room (Modern Minimalist Style+Comfortable Bedding+Quiet And Bright)
Svar fra overnatningssted: 尊敬的客人,未能為您提供滿意的入住體驗,對此我們深感抱歉。關於您提出的問題,我們酒店非常重視!由於當時您訂的是特惠房型要求前台給您升級比較好的房型,那種房型剛好那天房源緊張已售空,前台工作人員和您解釋該房型已經售空,並給您升級了其它房型。沒有達到您的期望,引起了您的不適,對此向您抱歉,如果您對床墊有需求,這邊建議親可以致電前台,這邊會給您更換房間。酒店套房是提供冰箱的,其餘房間是不提供冰箱的哦~若親有需要冷藏的東西可以致電前台的,關於您反饋房間異味。 我們已立即通知相關部門對此進行核查並改善。給您帶來不便,深表歉意。若在住期間遇到任何問題都是可以致電前台,我們會及時進行處理,再次感謝您的反饋,祝生活愉快!
Svar fra overnatningssted: 尊敬的貴賓,您好!感謝您選擇我們的酒店並抽出寶貴時間分享您的入住體驗。我們很高興聽到您對我們地理位置和周邊餐飲環境的認可,以及對前台服務的肯定。同時,我們深感遺憾地得知關於下水道反味及床品和毛巾問題給您帶來了不便。這些問題已經被記錄並轉交給相關部門進行改進。我們會立即採取行動,確保此類問題不再發生。對於任何可能影響到客人舒適度的因素,我們都會積極改正。再次感謝您提出寶貴意見,並期待在未來有機會為您提供更優質的服務。
Gæstebruger
Elegant Double Bed Room (Modern Minimalist Style+Comfortable Bedding+Quiet And Bright)
Overnattede i dec. 2024
Forretningsrejsende
7 anmeldelse
5.0/5
Enestående
Slået op den 11. jan. 2025
每次來深圳都來這家,交通方便、環境好,風景特別棒,而且前台小姐姐小藍和小黃特別温柔,服務特別貼心
Oversæt
Svar fra overnatningssted: 尊敬的賓客,能與您相遇真的很幸運,非常感謝您在百忙之中抽出時間給予酒店的五顆小星星好評,您的支持就是我們的最大的動力呢!用心的服務給您不一樣的體驗!