Customer Service Center, 1f, Building 2, Zhonggang Plaza, Zhancheng Road, Fuhai Street, Bao'an District, Shenzhen, Guangdong, ChinaVis hoteloplysninger
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Gæsteanmeldelser
9.4/10
Enestående
1603 anmeldelse
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Bekræftede anmeldelser
Placering9.4
Faciliteter9.4
Service9.4
Renlighed9.5
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Negative anmeldelser(26)
urbantraveller
Executive Double Bed Room With Private Balcony, Fridge, Washing Machine, And Bathroom Wet-Dry Separation
Overnattede i mar. 2025
Solorejsende
21 anmeldelse
5.0/10
Slået op den 29. apr. 2025
So, to be clear, I've stayed there a few times before, and this time, I ended up being completely bitten up by bed bugs. Not a single inch of my body was spared from my ankles right to my head. So they said they wouldn't shrink their responsibility, but no one ever got back to me. I was told the manager would speak to me.The next day, they never got back in contact with me. I had to call the trip.com and ask for help with this problem they got me a new room with a rusted chair, and the bed was not even. It's been almost 5 days now. And no one has even checked to make sure that everything was ok for me in the end. I had to go to the hospital and get medication as the itching was really bad.
Oversæt
Svar fra overnatningssted: 你好,很抱歉此次沒給您帶來很好的入住體驗,根據您的描述,小鉑去詳細瞭解了前因後果。我們經理給您致電,因沒有您大陸的手機號碼,就通過平台這邊致電聯繫您,但平台超過規定時間電話號碼就失效了,就沒能聯繫上您,再這裏小鉑再次給您致歉,關於您説房間蚊蟲,小鉑再次請了消殺公司進行全方位消殺,確保下次不會再有此事情發生。小鉑想當面再度和您致歉,希望您能給小鉑當面表達歉意以及對您賠償的機會。
Andreea Madalina
Executive Double Bed Room With Private Balcony, Fridge, Washing Machine, And Bathroom Wet-Dry Separation
Overnattede i feb. 2025
Par
6 anmeldelse
9.5/10
Vidunderligt
Slået op den 30. mar. 2025
Enjoyed our stay at the apartment. It's fully equipped, the washing machine is really useful.
They clean the room everyday, also providing water, which is really nice.
The bed is comfortable and the isolation is good.
Oversæt
Svar fra overnatningssted: 您的讚美如同春日暖陽,温柔地照進了我們的心房。每一句好評,都是我們前行的動力源泉。五星好評已查收,期待與您再次相遇在温馨的小窩!小鉑距離國際會展中心步行6分鐘,房間配備洗衣機冰箱獨立陽台等,地下停車場自費停車,2000+停車位!
TheBarronness
Executive værelse (2 senge)
Overnattede i mar. 2025
Solorejsende
61 anmeldelse
10.0/10
Enestående
Slået op den 3. apr. 2025
Excellent service
Good staff
The cleaners are so friendly and nice
Peaceful environment
Oversæt
Svar fra overnatningssted: 哇塞,看到您的好評,小鉑彷彿聽見了幸福花開的聲音!這感覺就像突然中了大獎,心裏美滋滋的。感謝您讓鉑爾頓公寓增添了無限光彩,期待您常回家看看~小鉑距離國際會展中心步行6分鐘,房間配備洗衣機冰箱獨立陽台等,地下停車場自費停車,2000+停車位!
The hotel is still new and has beautiful rooms very clean. There is a mall near by and a beautiful garden for walks. Overall I loved it I will comeback ❤️
Oversæt
Svar fra overnatningssted: 您的讚美如同春日暖陽,温柔地照進了我們的心房。每一句好評,都是我們前行的動力源泉。五星好評已查收,期待與您再次相遇在温馨的小窩!小鉑距離國際會展中心步行6分鐘,房間配備洗衣機冰箱獨立陽台等,地下停車場自費停車,2000+停車位!
Gæstebruger
Fashionable Family Friendly Suite
Overnattede i nov. 2024
Familie
10 anmeldelse
10.0/10
Enestående
Slået op den 29. dec. 2024
The apartment is very new and spacious. Good for family with kids. Will recommend to friends
Oversæt
Svar fra overnatningssted: 哇塞,看到您的好評,我彷彿聽見了幸福花開的聲音!這感覺就像突然中了大獎,心裏美滋滋的。感謝您讓我們的小酒店增添了無限光彩,期待您常回家看看~
Shirin Rajbaran
Executive værelse (2 senge)
Overnattede i nov. 2024
Familie
21 anmeldelse
10.0/10
Enestående
Slået op den 14. dec. 2024
I booked again and I like it so clean and near the subway. It's possible to laggage the baggage
Oversæt
Svar fra overnatningssted: 您的讚美如同春日暖陽,温柔地照進了我們的心房。每一句好評,都是我們前行的動力源泉。期待與您再次相遇在温馨的小窩!
Amit
Executive Double Bed Room With Private Balcony, Fridge, Washing Machine, And Bathroom Wet-Dry Separation
Overnattede i okt. 2024
Forretningsrejsende
111 anmeldelse
10.0/10
Enestående
Slået op den 23. nov. 2024
It's a neat and clean hotel apartment with all good services i love to come again it's near to airport but far from main city
Oversæt
Svar fra overnatningssted: 非常感謝您對鉑爾頓公寓(會展中心店)的認可和讚賞。您的讚揚讓小鉑更有信心和決心為您提供更好的服務和住宿體驗。
Gæstebruger
Executive værelse (2 senge)
Overnattede i mar. 2025
Forretningsrejsende
6 anmeldelse
10.0/10
Enestående
Slået op den 4. apr. 2025
CP above average
Oversæt
Svar fra overnatningssted: 哇塞,看到您的好評,小鉑彷彿聽見了幸福花開的聲音!這感覺就像突然中了大獎,心裏美滋滋的。感謝您讓鉑爾頓公寓增添了無限光彩,期待您常回家看看~小鉑距離國際會展中心步行6分鐘,房間配備洗衣機冰箱獨立陽台等,地下停車場自費停車,2000+停車位!
YeeHong
Fashionable Family Friendly Suite
Overnattede i mar. 2025
Forretningsrejsende
2 anmeldelse
8.0/10
Meget god
Slået op den 10. apr. 2025
Apartment was fine but parts of it was quite dirty and not cleaned. Underneath the water basin was some toiletries that wasn't cleared, probably by previous visitor. Table was also quite sticky
Oversæt
Svar fra overnatningssted: 尊敬的顧客您好,非常抱歉給您帶來了不好的入住體驗,非常感謝您的反饋,由於我們工作方面的瑕疵,不能讓您滿意,我們深感抱歉!我們一定會採取有效措施進行改善的,期待您能再次光臨,看到我們進一步的改變,祝您工作順利、生活愉快~
VeraBrandt
Executive værelse (2 senge)
Overnattede i feb. 2025
Forretningsrejsende
7 anmeldelse
9.5/10
Vidunderligt
Slået op den 11. apr. 2025
Location is very peaceful and clean. A bit far from downtown but it’s good if you travel for conferences.
Oversæt
Svar fra overnatningssted: 哇塞,看到您的好評,小鉑彷彿聽見了幸福花開的聲音!這感覺就像突然中了大獎,心裏美滋滋的。感謝您讓鉑爾頓公寓增添了無限光彩,期待您常回家看看~小鉑距離國際會展中心步行6分鐘,房間配備洗衣機冰箱獨立陽台等,地下停車場自費停車,2000+停車位!
Very nice hotel. Quiet, clean and friendly. The location is a little away from Baoan centre but you can always take a taxi. The location is in a newly built area where the massive convention centre is situated. It's a very quiet area so little life is present. It's a nice place to relax away from the busy areas.
Oversæt
Svar fra overnatningssted: 遇見您,是我們的小確幸。您的滿意與好評,如同冬日裏的暖陽,温暖了我們的心房。感謝您給予的信任與支持,期待在未來的日子裏,與您共同書寫更多温馨美好的故事!
Momo_hk
Executive Double Bed Room With Private Balcony, Fridge, Washing Machine, And Bathroom Wet-Dry Separation
Overnattede i feb. 2025
Forretningsrejsende
12 anmeldelse
7.5/10
Slået op den 9. mar. 2025
Very nice and modern rooms
Oversæt
Svar fra overnatningssted: 親親,您説小鉑非常好,你點成3.7分啦,滿分是五星哦
Gæstebruger
Premier Elegant Suite - 2-Bedroom
Overnattede i maj 2023
Forretningsrejsende
2 anmeldelse
10.0/10
Enestående
Slået op den 28. jun. 2023
very good
Oversæt
Svar fra overnatningssted: 看到您的好評,心裏美美噠。我們留下的汗水還是值得的。祝您生活愉快,我們會繼續努力,不辜負親的好評呢,用最好的服務,來回報您的喜愛~