TRUE GO S Hotel (Shenzhen Convention & Exhibition Center Lianhe Plaza)

Good location, good place. Rooms were clean Bathroom was spacious Complimentary drinks Easy to check-in and check out Fast processing Foreigner friendly Lobby has 7/11 Gangxia and Futian Metro station are walking distance away Futian main area is nearby too Only cons - the hotel name in the app and the name at the entrancee is different (might just be difference in translation in the app or ads)

Nice small hotel with everything you need and good location near subway. Good service and amenities.

First let me put down the good points: 1. Bed, pillow are nice not those soft kind. 2. I did not asked for housekeeping service throughout my stay, as I stay alone, but the lady was kind enough to give me extra water bottle and asked if I need her to clean the floor and washroom. 3. Location is near to MRT station and quite a few shop u can go for food. 4. Breakfast was good for me. Bad experiences: 1. The toothbrush, as u can see at the picture. I did not realised til I felt sth was not right and sth glue at my throat. I feedback to front office asked for manager. 3 of them were standing at the reception desk kept asking me to tell what happened before I could speak to the duty manager. Until I insisted only one of them steoped out and said he is the duty manager (lack of responsibility) they did changed all my tooth brush and sent me a gift(tumbler, pen and notebook) unfortunately when I was trying to remove the glue at tip of the pen, the whole too of the pen came off. Also they gave fruit platter. 2. My floor 11 was cold and I was told is centralized AC. They gave me a fan heater but the wire was too short, can't put on the floor near to my working desk or anywhere else. Only can put at the bed side table and I can't adjust the heat level and fan speed. 3. The noise. 11pm maintenance staff was hammering to fix one of the room door and my neighbors was talking out loud til almost 2am. During my last few days there was a group of teens check in to the same floor and they are not the quiet type as well. Don't forget I'm on business trip 4. I checked in at the same time with my colleague, he got an upgrade to level 18 and I got none. A bit down when it colleague got an upgrade and I don't. 5. They took my colleague's phone to wrote all the perfect review (cause they give "free" late check out if we could write good review and my colleague wants to ease all the trouble so let them use his phone to take pictures and wrote comments.

The location of this hotel is simply excellent, right next to the Gangsha Metro Station, and it's only a 10-minute walk away, making it super convenient to get around; the room is super clean, the sheets and covers are as white as new ones, and it makes you feel super at ease; there are all kinds of food and shopping around, with food streets and excellent centers, and you can buy and eat whatever you want; the facilities in the room are also complete, with air conditioning and refrigerators, and you can drink water and drinks as you like; I also want to praise Xiaojing, the service is really unparalleled, enthusiastic and thoughtful, making people not want to leave, and I strongly recommend it!

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Very affordable and clean. The room is very big and spacious Very enjoyable would recommend Location is very convenient as well