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Placering4.2
Faciliteter4.1
Service4.3
Renlighed4.3
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Negative anmeldelser(95)
Gæstebruger
Deluxe-værelse med queensize-seng
Overnattede i 2024年12月
Solorejsende
4 anmeldelse
3.2/5
Slået op den 2024年12月10日
I booked a non smoking room unfortunately a stinky smell in the entire room, even came from the headboard I used my own towel to cover the pillow case to conceal the smell
Oversæt
Svar fra overnatningssted: Dear guest, we deeply apologize for the unpleasant stay experience you had. The hotel management attaches great importance to the issues you raised and will verify and rectify them one by one. It is precisely because guests like you constantly care and supervise us that we can constantly discover problems in our work. We will continue to emphasize and improve the service awareness of hotel staff, attach importance to the improvement of service quality, and apologize to you again. We wish you a happy life.
Gæstebruger
Superior-værelse med 2 senge
Overnattede i 2024年6月
Rejs med venner
16 anmeldelse
2.0/5
Slået op den 2024年6月15日
A horror movie!! With my friends, we booked this hotel, bringing in a bit more money to have a good sleep after a long flight. What a mistake!!
On our arrival, we were given at first a rook that hadn't been cleaned: the beds upside down, the stuffiness of the air and close curtains. It took the staff some time before they gave us a new one. Following the staff, we entered a room that smelled like smoke and coffee added to the heat and humidity. Disgusting. The AC hadn't' been turned on upon our arrival too.
For the room itself, it was dirty. The table had traces of coffee left. There was absolutely no decoration and the overall cleanliness was bad which is scary. The bathroom was kind of not so well maintained with joints from the shower getting off, mold and the door of the shower won't close. The toothbrushes provided seemed extremely cheap and tore down in my mouth while using it.
The most shocking was the finding of cigarette ashes on the bed quilt of my friend!!!! Meaning that the person cleaning the bed had been smoking while doing it. To flee from!!
Oversæt
Svar fra overnatningssted: Dear customer, hello! Thank you for your comment. Unfortunately, your experience at the hotel was not perfect. We deeply apologize for any inconvenience caused to you regarding the issue you mentioned! We will report the situation to the relevant departments for rectification and processing. We believe that it will be effectively improved in the near future, and you will definitely have a better check-in experience when you visit again next time. Our service philosophy is "infinite affection and perfection", allowing you to truly feel at home and leave beautiful memories. If you have any other opinions or suggestions, please feel free to contact us at any time. Thank you again for your feedback. Looking forward to your next visit.
Hoang
Deluxe-værelse med queensize-seng
Overnattede i 2024年4月
Forretningsrejsende
3 anmeldelse
4.5/5
Fantastisk
Slået op den 2024年4月25日
Hotel is good! Facilities is good too, althought outside of hotel is look old.
Oversæt
Svar fra overnatningssted: Your encouragement is like a bright sky, which gives us wings to fly our dreams. No matter what the future holds, we will insist on providing the best quality and the best service, which will not change. Thank you.
MabelChan
Deluxe-værelse med queensize-seng
Overnattede i 2024年1月
Rejs med venner
1 anmeldelse
3.7/5
Slået op den 2024年1月22日
come to shebzhen to see Jackson Wang concert . Good location and nearby Futian night Market.
Oversæt
Svar fra overnatningssted: Hotel friends are very happy to see your comments. It's a great honor that our service has been evaluated by you. We always keep warm and sincere service for our guests. The hotel is near Futian Port, located in the bustling business circle, and there are many shopping malls nearby, such as Times Shopping Mall and Huanggang Square. Comfortable, quiet, warm and simple accommodation space is a lifestyle that our hotel people are committed to creating for you. We look forward to your frequent visit ~
Gæstebruger
Superior-værelse med queensize-seng
Overnattede i 2024年5月
Solorejsende
7 anmeldelse
5.0/5
Enestående
Slået op den 2024年5月30日
Convenient location. Staffs very business like
Oversæt
Svar fra overnatningssted: Give life a smile, face life with a smile. Just like an eagle confidently fighting against the sky, just like a river happily merging into the sea, our life will be beautiful because of a smile, and life will be successful because of a smile. Welcome to visit again!
Tang Woon Cheung
Superior-værelse med queensize-seng
Overnattede i 2023年3月
Forretningsrejsende
8 anmeldelse
2.7/5
Slået op den 2023年3月27日
Location is good for travelers who have to commute between Hong Kong and Futian of Shenzhen. Free car is provided but parking space is very limited.
Facilities need to be improved. When I arrived, the lift has no lighting! The wash room is dirty and not hygienic. Please see photo attached.
Oversæt
Svar fra overnatningssted: Dear guests, thank you for your choice to stay and feedback. We apologize for the unpleasant experience. The temporary failure of the elevator has been repaired and the lighting has been restored. The toilet is caused by a long use time, not a health problem. The hotel is already preparing for renovation, and we will strengthen the improvement of the hotel's software and hardware facilities and service quality. Dynasty Business Hotel regularly and quantitatively maintains and updates the room environment, equipment and public area facilities, so as to make your stay more comfortable and tidy. I hope you will have a brand-new feeling in your next visit and look forward to your experience again.
Wilsonnn
Superior-værelse med queensize-seng
Overnattede i 2023年9月
Par
59 anmeldelse
4.0/5
Meget god
Slået op den 2023年9月26日
Nice service, good location.
Near the coustom terminal.
Helpful staff
Oversæt
Svar fra overnatningssted: Dear guests, hello, thank you for your comments. It's a pity that we didn't get your 5-point praise. We know that only by unremitting efforts can we do better, so that more friends can recommend us ~ All employees of Huangchao Business Hotel will strive to be more exquisite and pleasant, and look forward to visiting Huangchao Business Hotel again!
ej105
Superior-værelse med 2 senge
Overnattede i 2023年3月
Solorejsende
55 anmeldelse
3.0/5
Slået op den 2023年4月2日
They need to hire English speaking staff because I had communication problems and caused a lot of stress and inconvenience. I assumed this was an international hotel and that is why I booked it. The staff doesn’t seem like they are able to accommodate foreign guests as the hotel did not seem so foreign-friendly.
Oversæt
Svar fra overnatningssted: Dear guest, hello. Thank you very much for your stay and feedback. From your feedback, we regret to see that this stay did not meet your expectations and we apologize for any inconvenience caused. Regarding the staff communication issues you have reported, the hotel has organized training for staff to learn daily English conversations, in order to provide better service experiences for foreign guests. We will continue to work hard to provide you and more guests with higher quality and personalized services. Sincerely looking forward to your return with family and friends.
kachun
Superior-værelse med queensize-seng
Overnattede i 2023年12月
Forretningsrejsende
1 anmeldelse
5.0/5
Enestående
Slået op den 2023年12月26日
112!1 1 8 good very good
Oversæt
Svar fra overnatningssted: 尊敬的賓客,非常感謝您對我們的喜愛與點贊,並利用寶貴時間進行點評分享您的入住經歷!我們會一直秉承“維繫真情、景緻傾心”的服務理念,努力為每位賓客奉上更優質完善的服務,不斷提升賓客滿意度與體驗度。再次感謝您對我們的鼓勵和認可,酒店全體員工衷心期待您的下次光臨!祝您萬事如意. 工作順利!
Ludovic Krundel
Superior-værelse med queensize-seng
Overnattede i 2023年1月
Forretningsrejsende
20 anmeldelse
4.0/5
Meget god
Slået op den 2023年2月13日
It was good overall, quick and smooth. I will come back again. Many thanks.
Oversæt
Svar fra overnatningssted: Distinguished guests: Hello! Thank you very much for your favor and love of our hotel! The pace of progress will never stop. For your trust, we will be more persistent. Dynasty Business Hotel will always stand in this city, waiting for your arrival! Be there or be square! Wish: smile often!
Rodo
Superior-værelse med 2 senge
Overnattede i 2023年1月
Rejs med venner
60 anmeldelse
4.2/5
Meget god
Slået op den 2023年2月14日
Just stayed for 1 night, and it was ok. The location was hard to find.
Oversæt
Svar fra overnatningssted: Dear guests: Hello, thank you very much for choosing to stay in our Dynasty Business Hotel and giving you favorable comments! Your satisfaction is the best affirmation and encouragement to us. Our hotel is committed to providing you with a cordial and thoughtful stay experience, and sincerely look forward to your coming again!
Gæstebruger
Superior-værelse med queensize-seng
Overnattede i 2024年3月
Par
39 anmeldelse
4.5/5
Fantastisk
Slået op den 2024年3月18日
Spacious room.
Oversæt
Svar fra overnatningssted: Dear guest, thank you for your affirmation of our hotel service! It is the responsibility of all our employees to provide a comfortable and superior environment and service for every guest. We are committed to providing a warm and thoughtful stay experience, creating a feeling of home outside of home, and look forward to your next visit~
PRAKASH RATNA
Deluxe-værelse med queensize-seng
Overnattede i 2023年7月
Forretningsrejsende
59 anmeldelse
4.0/5
Meget god
Slået op den 2023年7月12日
Convenient for business travelers
Oversæt
Svar fra overnatningssted: Dear guests, hello, thank you for your comments. It's a pity that we didn't get your 5-point praise. We know that only by unremitting efforts can we do better, so that more friends can recommend us ~ All employees of Huangchao Business Hotel will strive to be more exquisite and pleasant, and look forward to visiting Huangchao Business Hotel again!
Svar fra overnatningssted: Dear guests, after receiving your 5-star praise of our hotel, there is a warm current in my heart, which is more motivation than moving. We will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel. I look forward to your and your family's coming again. I wish you a safe life!