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Bekræftede anmeldelser
Placering9.5
Faciliteter9.5
Service9.6
Renlighed9.6
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Darren611
Classic-dobbeltværelse
Overnattede i feb. 2025
Solorejsende
40 anmeldelse
9.5/10
Vidunderligt
Slået op den 16. mar. 2025
My second time to stay here and I really liked it once again! There was a small issue the first night where my room had a lingering smell of cigarette smoke. The offered to change my room but when I checked the other room, it also smelled of smoke. It was as if a guest in another room was smoking and it traveled through the vents. By the second night the smell was gone.
Oversæt
Svar fra overnatningssted: 尊敬的客人,感謝您選擇入住我們的酒店並分享您的入住體驗。我們非常抱歉您在入住期間遇到了不愉快的問題,給您帶來了不便和困擾。入住期間您有任何問題可隨時與酒店前台取得聯繫,我們將確保每一位客人都能享受到舒適的住宿體驗。再次感謝您的反饋,小美保證會不斷努力提升服務質量,祝您工作生活愉快!
Deven Lum
Deluxe-dobbeltværelse
Overnattede i jan. 2025
Forretningsrejsende
8 anmeldelse
9.5/10
Vidunderligt
Slået op den 25. feb. 2025
Location was good and easy access to metro station , Clean , nice . staff at the front desk was friendly . especially housekeeping lady serve at floor nine, was very friendly and helpful.
Oversæt
Svar fra overnatningssted: 親愛的賓客:感謝您入住深圳美爵酒店並分享您的入住體驗!很高興酒店的每一個環節都得到您的認可,通過您細緻入微的描述,可以感受到這次旅程給您帶來的幸福感,這是我們服務者一直追求的,這也將成為我們不斷進取的動力,祝您的生活愉快,期待與您的再次相遇!
CHO JAEWOO
Superior værelse (2 senge)
Overnattede i okt. 2024
Forretningsrejsende
1 anmeldelse
10.0/10
Enestående
Slået op den 18. dec. 2024
It feels like a hidden gem!
I am Korean and I went to Shenzhen, China for a business trip.
Considering my schedule in Shenzhen, I looked for several hotels but hesitated a bit before choosing this one. It was about 500m away from the Nanshan subway station, and there were no large shopping malls nearby.
However, after visiting this hotel, all my regrets disappeared.
It was easy to get to the hotel by subway directly from Shenzhen Airport without needing to transfer, and the hotel was also conveniently located near the subway station.
In addition, it was fascinating to observe the daily lives of the Chinese people around me.
Above all, the hotel staff were extremely friendly.
Although they did not speak English well, we managed to communicate politely in Chinese without any issues using a portable interpretation device.
Isn't this one of the charms of traveling and going on business trips?
Of all the hotels I’ve stayed in, this one left the deepest impression on me.
This hotel is an excellent choice for both family vacations and business trips.
It feels like a hidden gem, a hotel I wouldn’t want to share with other Koreans.
(Seoul, Rep of Korea)
Oversæt
6/19
Svar fra overnatningssted: Dear guest: Thank you for staying at the GrandMercure Shenzhen and sharing your stay experience! I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, you can feel the sense of happiness that this journey has brought to you. This is what our service providers have always pursued and will become our driving force for continuous improvement. I wish you a happy life and look forward to meeting you again!
Stacey suk jie
Classic-dobbeltværelse
Overnattede i nov. 2024
Familie
2 anmeldelse
9.5/10
Vidunderligt
Slået op den 25. dec. 2024
Grand Mercure Nanshan was a great choice for family. The room was clean and spacious. Staff members were all friendly and helpful. The breakfast selection was decent. Will book grand mercure again when we come Shenzhen.
Oversæt
Svar fra overnatningssted: Dear guest: Thank you for staying at the GrandMercure Shenzhen and sharing your stay experience! I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, you can feel the sense of happiness that this journey has brought to you. This is what our service providers have always pursued and will become our driving force for continuous improvement. I wish you a happy life and look forward to meeting you again!
Gæstebruger
Classic-dobbeltværelse
Overnattede i nov. 2024
Solorejsende
2 anmeldelse
7.5/10
Slået op den 27. dec. 2024
Good location - can access to the big malls easily
Cleanliness - clean
Value for money
Oversæt
Svar fra overnatningssted: Dear guest: Thank you for staying at the GrandMercure Shenzhen and sharing your stay experience! I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, you can feel the sense of happiness that this journey has brought to you. This is what our service providers have always pursued and will become our driving force for continuous improvement. I wish you a happy life and look forward to meeting you again!
Anonym bruger
Classic-dobbeltværelse
Overnattede i nov. 2024
Rejs med venner
6 anmeldelse
8.5/10
Meget god
Slået op den 23. mar. 2025
Good and convenient place with a small supermarket just below to get drinks and snacks
Oversæt
Svar fra overnatningssted: 親愛的賓客:感謝您入住深圳美爵酒店並分享您的入住體驗!很高興酒店的每一個環節都得到您的認可,通過您細緻入微的描述,可以感受到這次旅程給您帶來的幸福感,這是我們服務者一直追求的,這也將成為我們不斷進取的動力,祝您的生活愉快,期待與您的再次相遇!
Gæstebruger
Superior værelse (2 senge)
Overnattede i nov. 2024
Rejs med venner
4 anmeldelse
10.0/10
Enestående
Slået op den 27. jan. 2025
Hotel very clean and comfortable. The location is very good, not too far from metro!
Oversæt
Svar fra overnatningssted: 尊敬的客人您好,看到您的5分點評,小美感動得稀里嘩啦了呢!感謝您對前台小夥伴服務的肯定,您的滿意是我們最大的動力~·我們極力打造一個温馨舒適的酒店,希望旅途、出差勞累的您可以放慢腳步,感受一下都市的寧靜,得到更好的休息和放鬆,再次感謝您對酒店的認可。小美及全體員工期待您的再次光臨啦!~
Wei Hui
Classic-dobbeltværelse
Overnattede i nov. 2024
Forretningsrejsende
5 anmeldelse
10.0/10
Enestående
Slået op den 17. dec. 2024
It was a really lovely stay with eateries nearby. Highly recommend this hotel
Oversæt
Svar fra overnatningssted: Dear guest: Thank you for staying at the GrandMercure Shenzhen and sharing your stay experience! I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, you can feel the sense of happiness that this journey has brought to you. This is what our service providers have always pursued and will become our driving force for continuous improvement. I wish you a happy life and look forward to meeting you again!
Teri T. Tan
Standard-værelse med queensize-seng
Overnattede i mar. 2025
Forretningsrejsende
31 anmeldelse
8.5/10
Meget god
Slået op den 27. apr. 2025
Front desk is helpful and efficient. They are friendly and helpful as well. Hotel room is clean and spacious. Will stay again
Oversæt
Svar fra overnatningssted: 尊敬的賓客您好,小美非常感謝您的入住和詳細點評~客人對我們的不斷關心和督促,才能使我們不斷發現工作中的問題,獲得改正和不斷進步。為客人提供熱情周到的服務和舒適、安靜的休憩環境是我們應盡的責任,我們會繼續努力服務好每一位賓客。小美和酒店的家人們真誠期待您的再次光臨!
Lemang
Superior værelse (2 senge)
Overnattede i dec. 2024
Rejs med venner
3 anmeldelse
8.5/10
Meget god
Slået op den 1. feb. 2025
Was nice
Would recommend for sure
Oversæt
Svar fra overnatningssted: 尊敬的賓客您好!小美感謝您在百忙之中對我們酒店做出評價。看到您這樣的評價讓我們倍感鼓舞,很高興您住的滿意。我們唯一的期望就是用我們專業貼心的服務,為您的旅途生活中增加一點快樂和美好,小美再次感謝您對我們一路的支持,期待您的下次入住哦~
CHUN TUNG
Superior værelse (2 senge)
Overnattede i feb. 2025
Familie
1 anmeldelse
10.0/10
Enestående
Slået op den 22. mar. 2025
amazing
Oversæt
Svar fra overnatningssted: 您好,非常感謝您給我們的滿分好評哦,我們的宗旨是為每一位客人提供始終如一的高品質服務,以達到您的期望。相信在您的支持下,我們將不斷提升服務質量,確保您每一次的入住都是難忘的體驗,真誠期待您的再次光臨!祝您事事順心,生活美滿幸福!
Gæstebruger
Standard-værelse med queensize-seng
Overnattede i mar. 2025
Forretningsrejsende
1 anmeldelse
10.0/10
Enestående
Slået op den 9. apr. 2025
The hotel is spectacular with the best room and excellent food to enjoy the vacation. Additionally, the staff was very willing to help me at all times. Without a doubt, I will return again and I recommend having this experience. They also have a Japanese-style bathroom with an excellent bathtub. 🥰❤️
Oversæt
Svar fra overnatningssted: 尊敬的客人您好!感謝您給予深圳南山美爵酒店這麼大的肯定,讓小美的小夥伴們信心又增加了一些,接下來我們一定要更加努力了,希望把最棒最好的一面展現給大家,讓咱們每一位家人都能在記憶裏有個美好的畫面。雖然相聚短暫但是情誼永存,期待不久後的某一天,咱們還相聚在深圳南山中成美爵酒店,繼續聊天敍家常。也祝福您的親人們能夠永遠的開心和快樂,謝謝!
Gæstebruger
Superior værelse (2 senge)
Overnattede i feb. 2025
Solorejsende
3 anmeldelse
10.0/10
Enestående
Slået op den 7. apr. 2025
I had a wonderful stay at this hotel! The facilities were clean, and the staff were diligent, polite, and friendly. The location is perfect, with all amenities just a stone's throw away. I highly recommend this hotel to anyone looking for a comfortable and convenient place to stay.
Oversæt
Svar fra overnatningssted: 尊敬的客人您好,看到您的5分點評,小美感動得稀里嘩啦了呢!感謝您對前台小夥伴服務的肯定,您的滿意是我們最大的動力~·我們極力打造一個温馨舒適的酒店,希望旅途、出差勞累的您可以放慢腳步,感受一下都市的寧靜,得到更好的休息和放鬆,再次感謝您對酒店的認可。小美及全體員工期待您的再次光臨啦!~
Emilymok
Classic-dobbeltværelse
Overnattede i aug. 2024
Forretningsrejsende
3 anmeldelse
10.0/10
Enestående
Slået op den 25. sep. 2024
Friendly staff, excellent hotel breakfast. Walking distance to railway stations. Free upgraded and get free welcome fruits
Oversæt
Svar fra overnatningssted: 尊敬的客人您好,看到您的5分點評,小美感動得稀里嘩啦了呢!感謝您對前台小夥伴服務的肯定,您的滿意是我們最大的動力~·我們極力打造一個温馨舒適的酒店,希望旅途、出差勞累的您可以放慢腳步,感受一下都市的寧靜,得到更好的休息和放鬆,再次感謝您對酒店的認可。小美及全體員工期待您的再次光臨啦!~
J_Jeff
Superior værelse (2 senge)
Overnattede i feb. 2025
Forretningsrejsende
67 anmeldelse
9.0/10
Fantastisk
Slået op den 9. mar. 2025
Nice hotel with large and comfortable rooms. Quiet at night and the breakfast was decent. Smooth checkin and checkout.
Oversæt
Svar fra overnatningssted: 尊敬的賓客,您好!非常感謝您選擇我們的酒店並給予寶貴的評價。我們很高興看到您對我們工作的認可,這份信任是我們不斷進取的動力。我們將時刻準備着為每一位賓客帶來優質的服務,希望能給您留下更深刻的印象。期待您的再次光臨,祝您生活愉快!