Crowne Plaza Shenzhen Futian

Hello, I have booked two executive level rooms with lounge access for my family of 5, including my 75yr old father. When we arrived the hotel had nicely prepared two room on level 39. When we went up, we feel that the entire level 39,including both room has a strong musty smell. We initially thought it was due to rainy seasons that carpet were not dry. I could sleep well the entire night. Both my wife and father woke up the next day having allergen attack symptoms. Realized it was due to the air-condition system, throwing out musty, unclean and contaminated air into the rooms. Immediately feedback to front desk, asking for dehumidifier or change of rooms. Hotel stuff explained tat the smell was due to rainy seasons and all dehumidifier were loan out. I insist a change of rooms. in the afternoon, we got a room on level 38 and 24. On level 38 there is still a musty smell. However, on level 24 there was no musty smell at all. Rooms sheet smell clean. I strongly urged all to book only the regular rooms on lower floor, Never to book the executive level. I have also attached a photo of the executive lobby mirror having molds and rust. Clearly the executive level air-condition system has some problem. It really feel like staying in a low end ******* hotel.

The room was nice and clean, and the King bed was huge. Service was great as well as the location, being near offices, high speed rail and Cocopark mall. The gym was amazing - it was huge and has everything you want. Thanks to Johnson and his team for the great stay!

rare to find a hotel with such a gym. indeed a 5 star. nearby there is cocopark mall. location is convenient

The service at the Crowne Plaza was impeccable. Booking the lounge level and having access to it was a lifesaver. The service there is especially good with Eva. She helped answer our questions and her service is top notch! I even witnessed her handling an unruly customer who was loud and requesting alcohol that was not available. She handled it with so much class and demure. Definitely will come back here when I am back on SZ.

Location - For those that is flying in to Shenzhen Bao’an International airport , you may take the Metro Line to Futian Station (closest station is Exit 3A) (Please use AMAP to navigate your way to the hotel) - AMAP is your best friend in China) - Walking distance to Futian Subway Station and Railway Station respectively (Exits 3A and 7) - walking distance to Coco Park (lots of eateries, fashion and huge supermarket) - next to Shopping Park Bar Street (for those who is interested to know) Room - spacious room, comes with bath tub - view ( slight city view) - has all the amenities - super comfortable bed Breakfast - only tried 1 day , nothing that interest us - Mc Donald’s is just next to the hotel Overall , it’s an enjoyable stay. Highly recommended.

Stayed only one night. Location is great. Gym facilities are awesome lot of equipments and weights, finally a hotel with a worthy gym!