THE AMBER HOUSE SHENZHEN anmeldelser

Very nice service. Many thanks to the staff Chunjuan Xu for the service

I stayed at this hotel from May 6th to 9th and was very satisfied with my choice. The hotel staff were at their best: they were not only friendly and responsive, but also exceptionally hospitable. I would particularly like to mention the administrator and a staff member named Michael, who made my stay especially comfortable. The cleanliness and coziness in the rooms were excellent, which made my stay pleasant. As I was leaving, the hotel staff sent me off so warmly and heartily, as if I were part of their large, friendly family. I definitely recommend this hotel to anyone planning to visit this city in the future. My impressions of the hotel were exceptionally positive, and I will certainly stay here again on my next trip. As someone from Kazakhstan, I felt very welcomed and valued during my stay.

Big room, great service, and nice free beverage and fruits. Breakfast is also good. Ms. Xu is very friendly and helpful.

Excellent hotel by any standard. Hotels in China can vary in quality, but this hotel is as good as any I've stayed in anywhere, for business. I had the superior double bed room and it was quite roomy, well appointed, and comfortable. Rooms was well insulated and quiet. The breakfast is fantastic, buffet with a range of freshly cooked Chinese options, including dim sum, as well as cereals (though, bear in mind, the milk will be long-life / UHT - fresh milk is almost impossible to find in China), along with fruit, yoghurt, cheeses, etc. The wifi in the room is fast. The staff were friendly and helpful - many thanks to Micheal! The location is good for Cloud Park and businesses nearby, and the #10 Metro line is a 5 to 10 minute walk away. The hotel has a good laundry room, very useful for longer stays. Have no problems recommending this hotel to anyone - excellent standard! - and would stay again if visiting Shenzhen!

I was on a business trip. The hotel is located close to my local office, which saved me a lot of time from commuting. The room was clean and the room services were up to a high standard. The staff at the hotel were all helpful and polite. I would definitely stay with them again in the future.

My room was upgraded to a bigger one. It's very spacious and comfortable. It even had a cloakroom, and also a small outdoor kind of balcony closet, which I'm not sure what is for. Everything is clean and new. Very pleasant experience in every way maybe except that the shower sprayer could be wider. I liked the body lotion, it was different from the other Amber House hotels I stayed at. English-speaking front desk personnel is very polite and professional. Breakfast hall is not very big but the selection of food is decent. The whole building is kind of small but neat.

The hotel is good and confortable

Great hotel, very friendly people. Beware though that no foreign credit cards are accepted! Only Chinese bank cards, WeChat Pay or AliPay!

酒店房間挺大，衞生間乾濕分離，衞生乾淨整潔，還有衣帽間個小陽台，床墊很舒服，工作人員小徐服務周到熱情，專業，溝通效率高，很滿意的入住體驗，會再次選擇這裏！

小徐小鄧小黃三位的服務真的沒得説，太用心了，很認真，每次都住在這裏，因為經常沒房，她們都幫我提前做好續住，留好房間，有什麼需求都會及時解決，有活動都會告訴我，這裏的服務人員讓人有賓至如歸的感受，很贊

每次出差都習慣住在這裏，房間安排的很大很乾凈，住着也很舒適，服務人員春娟很專業，也會提供很多幫助，服務非常熱情

整個入住特別愉快且放心，房間衞生打掃的很乾凈，房間很寬敞，有一個獨立的衣帽間和小陽台，各類設施齊全很是方便，前台小徐，禮貌專業，熱情細心的幫我升級房型，贈送了水果，很滿意的入住體驗。

房間一如既往的乾淨，每次出差來都選擇這家酒店。早餐也不錯，服務態度特別好。因為是老顧客，還給延時退房優惠，最後還送了公仔給我，太開心啦

房間住的很滿意，非常方便舒服，住了很久了，服務人員小徐非常熱情，非常專業，有機器人還可以送外賣