Seaview Gleetour Hotel Shenzhen Guangqiao Street No.3, Overseas Chinese Town, Nanshan Shenzhen Guangdong China, Nanshan District, Shenzhen, Guangdong, ChinaVis hoteloplysninger
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1 nat
Gæsteanmeldelser
4.6/5
Enestående
558 anmeldelse
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Bekræftede anmeldelser
Placering4.7
Faciliteter4.5
Service4.6
Renlighed4.7
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Alle anmeldelser(558)
Positive anmeldelser(549)
Anmeldelser med billeder/video(200)
Nemt at komme rundt(123)
Venligt personale i receptionen(76)
Tæt på metro(74)
Lækker morgenmad(64)
Godt indrettet(26)
Fantastisk til forretningsrejser(16)
Fantastisk havudsigt(9)
Fantastisk restaurant(7)
Negative anmeldelser(9)
Joe Koh travel
Deluxe-dobbeltværelse
Overnattede i okt. 2024
Par
6 anmeldelse
3.2/5
Slået op den 1. nov. 2024
Check in and there is a used tissue beneath the bed. Requested for iron and board and it took 2 hours to get to our room. Noise insulation is quite bad during sleep. The hotel only advantage is opposite mrt.
Oversæt
Svar fra overnatningssted: Dear guest, I'm really sorry for causing you such trouble and unhappiness. Regarding the issue you mentioned, I completely understand how you feel. The paper towels found under the bed really shouldn't have happened, and we will now step up all cleaning inspection processes to ensure that such situations don't happen again. The delay in response time for irons and planks, we apologize for the inconvenience caused by the length of waiting. In the future, we will optimize the preparation of essential supplies to ensure that we can respond quickly to your needs. Although the hotel has the advantage of being adjacent to the MRT, we know that the real value lies in providing comfortable and caring service to every guest. We have communicated your feedback to the relevant departments and will take this as an opportunity to improve the existing service quality. Thank you again for your valuable feedback, your satisfaction is our ultimate pursuit. We look forward to the opportunity to make up for this deficiency and provide you with a better stay experience. You are welcome to visit again and give us the opportunity to show you the improved results. Sincerely,
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Gæstebruger
Deluxe-dobbeltværelse
Overnattede i okt. 2024
Forretningsrejsende
17 anmeldelse
3.7/5
Slået op den 25. okt. 2024
The window is too small. Plus, there is no refrigerator, which affects a lot in daily life.
Oversæt
Svar fra overnatningssted: Dear guest, thank you for your feedback. We deeply regret that we have not been able to fully meet your needs. We apologize for this. The problem of small windows and lack of refrigerator has been documented and will be improved as soon as possible to enhance your stay experience. We apologize for the inconvenience caused. Please contact the front desk to request a complimentary room upgrade or refrigerator rental. Once again, I apologize for my previous lack of thoughtfulness, and look forward to the opportunity to make up for this regret and provide you with higher quality accommodation services.
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Hsienchun
Havudsigt kingsize seng
Overnattede i sep. 2024
Familie
25 anmeldelse
5.0/5
Enestående
Slået op den 23. sep. 2024
Excellent value for money. Newly renovated. Subway station in front of the hotel. Room is bit small, so better for singles than families.
Oversæt
Svar fra overnatningssted: Dear Guest, Thank you for your review, we are deeply honored to hear your positive review of the hotel. For feedback on room size, we fully understand that this may not be very suitable for family travelers. To enhance the customer experience, we have started to build an additional family room, aiming to provide a more spacious and comfortable living environment. In addition, we are consulting guests for specific suggestions on facilities, services, etc. for further improvement. Finally, welcome to visit again and look forward to providing you with more satisfactory service. Thank you again for your valuable feedback!
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Gæstebruger
Deluxe-dobbeltværelse
Overnattede i dec. 2024
Familie
1 anmeldelse
5.0/5
Enestående
Slået op den 13. dec. 2024
Excellent service and cleanliness
Oversæt
Svar fra overnatningssted: Thank you so much for the great comments you gave about our great service and cleanliness! We are very honored to provide you with a satisfactory service experience. Your recognition is the driving force for us and an affirmation of the team's professional competence. We will continue to uphold high standards and continuously optimize our service processes to ensure that every stay can bring you comfort and pleasure. If there are any areas that need to be improved, or if you encounter any problems during your trip, please let us know at any time and we will take immediate action to solve them. Looking forward to serving you again and welcome you to visit again.
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Hui Kiu Tat
Deluxe-dobbeltværelse
Overnattede i jun. 2024
Forretningsrejsende
11 anmeldelse
4.7/5
Vidunderligt
Slået op den 30. jun. 2024
Nice and value for money. Room is clean.
Oversæt
Svar fra overnatningssted: 感謝您選擇深圳海景嘉途酒店,酒店全體員工期待您的再次光臨!
Gæstebruger
Deluxe-værelse med to enkeltsenge
Overnattede i sep. 2024
Forretningsrejsende
8 anmeldelse
5.0/5
Enestående
Slået op den 1. dec. 2024
Modern and nice
Oversæt
Svar fra overnatningssted: Dear Guest, Thank you very much for the great comments you gave about our stay! We are very pleased to learn that our modern design and aesthetic style have appealed to you. Your feedback is especially valuable in order to ensure that we continue to deliver exceptional service. If you have any special suggestions or needs, whether it is about room layout, service experience or any aspect of facilities, we sincerely welcome you to make them. This will help us to further elevate, enabling us to better meet the unique needs of each guest in the future and ensure that every stay can be a haunting experience. Thank you again for choosing our hotel and hope to have the opportunity to serve you again in the future!
Svar fra overnatningssted: 非常感謝您的精彩點評,您的滿意是我們最大的榮幸。我們深知優秀的服務與設施是提升客户體驗的關鍵,您提到的免費停車場、乾淨整潔的房間以及Penny的熱情服務,都是我們酒店努力的方向與自豪之處。我們對Penny的卓越表現感到非常欣慰,並將持續培訓她以及其他員工,以確保提供超出您期待的服務。我們非常重視每一位住客的反饋,您心中的温暖與感謝我們會轉達給Penny。期待未來有機會再度接待您,讓您在我們的酒店感受更多的便利與舒適。再次感謝您的支持與鼓勵!
Svar fra overnatningssted: 尊敬的客人,非常感謝您對酒店的高評價,您的滿意是我們最大的榮幸。歡迎再次入住,我們將繼續努力提高服務質量。關於shirley的服務,我們會給予表彰的同時,也對其提出更高的工作要求,確保為更多客人帶來同樣的優質服務體驗。對於您的房間及整體體驗,我們已收到您的反饋,將會進一步完善設施、提升房間清潔標準,確保您每次入住都能享受最高品質的住宿體驗。再次感謝您的入住及寶貴的建議,期待與您再次相見!
Svar fra overnatningssted: 非常感謝您的讚許與分享!我們深知服務與設施是提升賓客體驗的重要環節,您的認可就是對我們工作的最高褒獎。關於前台經理的熱情接待與貼心服務,我們將持續優化,確保每位賓客都能感受到家一般的温暖。房間內的小細節是我們用心之處,如電吹風選用市場口碑極佳的徠芬品牌,茶具、水壺、漱口杯的款式與材質都經過精心挑選,旨在提供高品質的住宿體驗。您提到的備用棉被收納在專門袋子中的細節,正體現了我們對於服務的極致追求與關注。您的反饋將作為我們持續改善的寶貴參考,未來若有改進之處或有任何需求,請隨時告知我們,我們願意為您提供更多個性化服務。再次感謝您的入住與評價,期待您的下次光臨!
Svar fra overnatningssted: 非常感謝您的細緻評價與高度認可!我們深感榮幸,您的滿意度是我們全體員工不懈追求的目標。關於酒店環境、房間設計與工作人員服務,我們驕傲地承諾將持續優化與提升,確保每一位賓客都能體驗到更超卓的服務與舒適環境。餐廳早餐不僅品種豐富,口味佳,將不斷努力推陳出新,滿足您及同行成員的不同飲食需求。再次感謝您的精彩評論與寶貴建議,這是對我們最好的禮物。我們期待着在不久的將來,能有機會再次歡迎您及您的團隊回到我們酒店,繼續我們的美好旅程。
Svar fra overnatningssted: 非常感謝這位客人對我們的真誠評價,我們聽到每一位住客的聲音,陳鳳小姐姐看到此反饋定會倍感欣慰。我們深知便利與舒適的每一個細節都能提升入住體驗,尤其是陳鳳小姐姐受到客人稱讚,我們對她的專業與用心感到驕傲。再次感謝您的寶貴建議與讚賞,我們將持續努力提供超越您期待的服務體驗。期待您的下次光臨,再次享受這些貼心與便捷!