Somerset Heping Shenyang Service Apartment

Somerset Heping Shenyang Service Apartment anmeldelser

Somerset Heping Shenyang Service Apartment

No.80 Taiyuan North Street, Heping District, Shenyang, Liaoning, 110000, ChinaVis hoteloplysninger
Somerset Heping Shenyang Service Apartment
Somerset Heping Shenyang Service ApartmentSomerset Heping Shenyang Service ApartmentSomerset Heping Shenyang Service Apartment
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Gæsteanmeldelser

4.7/5
Enestående
1063 anmeldelse
Bekræftede anmeldelser
Placering4.7
Faciliteter4.6
Service4.7
Renlighed4.7
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Alle anmeldelser(1063)
Positive anmeldelser(1037)
Anmeldelser med billeder/video(167)
Store værelser(86)
Venligt personale i receptionen(70)
Lækker morgenmad(61)
Fremragende til børn(53)
Har boet der flere gange(20)
Tæt på togstation(18)
Fantastisk køkken(10)
Har legeområde til børn(4)
Negative anmeldelser(26)
Herlocks
Deluxe med 2 soveværelser
Overnattede i nov. 2024
Rejs med venner
8 anmeldelse
4.5/5
Fantastisk
Slået op den 29. dec. 2024
The information on breakfast was confusing, we booked a two bedroomed house and they said two breakfasts per room so we thought they meant 4 people but they meant two, they should be clear on that
Oversæt
Svar fra overnatningssted: Thank you for choosing to stay with us and for taking the time to share your feedback. We sincerely apologize for the confusion regarding the breakfast information.Regarding the issue you mentioned about the number of breakfasts included, we understand the misunderstanding and regret any inconvenience it may have caused. We have forwarded your feedback to the relevant department to ensure that our information is clearer in the future.We greatly value your input as it helps us to improve our services continually. If you have any further suggestions or need additional assistance, please do not hesitate to contact us.We hope to have the opportunity to welcome you back in the near future.
ChenEvelyn
Deluxe med 2 soveværelser
Overnattede i aug. 2024
Rejs med venner
1 anmeldelse
5.0/5
Enestående
Slået op den 20. sep. 2024
The room is big and the staff are very friendly.
Oversæt
Svar fra overnatningssted: Dear Guest, It was a great pleasure having you stay at Somerset Heping Shenyang, and thank you for your feedback about your stay experience with us.We look forward to welcoming you again, giving us another opportunity to serve you better.
Pramot6
Deluxe Suite - 3-Room
Overnattede i sep. 2024
Familie
1 anmeldelse
5.0/5
Enestående
Slået op den 11. dec. 2024
Good for big family! Spacious living room with kitchen! Right in the city area! Excellent!!
Oversæt
Svar fra overnatningssted: Dear Guest, thank you for staying with us at Somerset Heping Shenyang! Look forward to welcoming you again in our residence!
HoLeonard
Et-værelses Deluxe
Overnattede i feb. 2024
Par
2 anmeldelse
4.7/5
Vidunderligt
Slået op den 15. apr. 2024
The hotel is clean and spacious. Just have a short stay there , no comment.
Oversæt
Svar fra overnatningssted: Dear Guest, thank you for staying with us at Somerset Heping Shenyang! Look forward to welcoming you again in our residence!
Charles
Et-værelses Deluxe
Overnattede i aug. 2024
Solorejsende
12 anmeldelse
4.0/5
Meget god
Slået op den 25. sep. 2024
Great location (located centrally and close to rail and subway) and well-equipped gym
Oversæt
Svar fra overnatningssted: Dear Guest, thank you for staying with us at Somerset Heping Shenyang! Look forward to welcoming you again in our residence!
Gæstebruger
Et-værelses Deluxe
Overnattede i jun. 2024
Rejs med venner
3 anmeldelse
4.2/5
Meget god
Slået op den 1. aug. 2024
We had problem locating the Apt. GPS led us to a mall n we couldn't locate the Apt entrance as there were no signs around. The Apt faces the main road. We called and the reception sent someone to pick us.
Oversæt
Svar fra overnatningssted: Dear Guest, It was a great pleasure having you stay at Somerset Heping Shenyang, and thank you for your feedback about your stay experience with us.We look forward to welcoming you again, giving us another opportunity to serve you better.
Joyful tourist
Et-værelses Deluxe
Overnattede i jun. 2024
Par
15 anmeldelse
5.0/5
Enestående
Slået op den 26. jul. 2024
Big room, with washing machine / dryer inside the room. It is conveniently located near 太原街. There is an underground shopping area where clothing shopping and nail parlours are located. One will also be spoilt with food choices within that location. Walking to Shenyang train station is approx. 12 to 15 minutes.
Oversæt
Svar fra overnatningssted: Dear Guest,thank you very much for your recent feedback and for choosing Somerset as your ‘second home’.We were delighted with your feedback regarding your recent stay and have shared your compliments with our team. We pride ourselves on the level of customer service that we provide at Somerset Heping Shenyang.Thank you once again for your support and we look forward to welcoming you back to Somerset Heping Shenyang in the near future.
Gæstebruger
Executive Suite - 2-Room
Overnattede i jun. 2024
Familie
1 anmeldelse
5.0/5
Enestående
Slået op den 25. jul. 2024
The hotel is conveniently located close to Shenyang railway station. The room is very clean. The washer and dryer are super helpful. We would stay here again.
Oversæt
Svar fra overnatningssted: Dear Guest, It was a great pleasure having you stay at Somerset Heping Shenyang, and thank you for your feedback about your stay experience with us.We look forward to welcoming you again, giving us another opportunity to serve you better.
Cheo Ching
Deluxe med 2 soveværelser
Overnattede i maj 2024
Familie
2 anmeldelse
4.2/5
Meget god
Slået op den 23. jun. 2024
Housekeeping is top-notch as compared to the other hotels I have stayed in China. The apartment is spacious and well equipped with dish washing detergent, laundry washing powder and cleaning aids. Breakfast spread provided is delightful. Will stay again if I visit Shenyang.
Oversæt
Svar fra overnatningssted: Dear Guest, It was a great pleasure having you stay at Somerset Heping Shenyang, and thank you for your feedback about your stay experience with us.We look forward to welcoming you again, giving us another opportunity to serve you better.
Burell
Et-værelses Deluxe
Overnattede i apr. 2024
Par
2 anmeldelse
5.0/5
Enestående
Slået op den 4. jun. 2024
Walking distance from Shenyang Train Station. Next to a major pedestrian shopping street, Taiyuan Lu, with a supermarket. The "Little Europe District" on Zhongshan Lu, with Western restaurants and sidewalk cafes, is walking distance. 9th floor facilities are great--gym, pool table, Western restaurant, patio dining (no wifi, though). 23rd floor partment 1-br suite was great for the price: not luxurious but clean and well-maintained, comfy bed, kitchen with basic equipment (convection stove, not gas, unfortunately), no noise, no odors. Friendly English-speaking staff. Overall a very pleasant stay. I will come again.
Oversæt
Svar fra overnatningssted: Dear Guest，We were delighted that you enjoyed your stay with us. At the same time ,we are happy to have met your expectation in service and quality standards. Receiving such positive feedback from our guests motivated us to further improve our commitment to delivering good service. Look forward to welcoming you again in Somerset Heping Shenyang!
Gæstebruger
Et-værelses Deluxe
Overnattede i mar. 2024
Forretningsrejsende
9 anmeldelse
5.0/5
Enestående
Slået op den 5. maj 2024
Wonderful location, nice one bedroom apartment. Incredibly friendly helpful staff. English was well available and appreciate. Canadian traveller
Oversæt
Svar fra overnatningssted: Dear Guest, It was a great pleasure having you stay at Somerset Heping Shenyang, and thank you for your feedback about your stay experience with us.We look forward to welcoming you again, giving us another opportunity to serve you better.
MEOWNOI
Et-værelses Deluxe
Overnattede i feb. 2024
Par
7 anmeldelse
5.0/5
Enestående
Slået op den 15. jun. 2024
Near the shopping center, Taiyuanjie street. The staffs are very friendly and can speak english. Room was great. There are kitchen and washing machine. I would come to stay here again if i have chance to visit shenyang😄
Oversæt
Svar fra overnatningssted: Dear Guest, It was a great pleasure having you stay at Somerset Heping Shenyang, and thank you for your feedback about your stay experience with us.We look forward to welcoming you again, giving us another opportunity to serve you better.
Tri atmikas
Et-værelses Deluxe
Overnattede i jul. 2023
Forretningsrejsende
6 anmeldelse
4.0/5
Meget god
Slået op den 6. sep. 2023
Hotel staff is very friendly and helpful. Somerset is an international brand, but the management is very Chinese. The lobby smell is also very Chinese. Cleanliness needs improvement.
Oversæt
Svar fra overnatningssted: Dear Guest，It is our pleasure to have you stay at Somerset Heping Shenyang! Thank you for sharing your feedback about your stay experience with us. I have noted your observation and shared this with management. Please be assured that we will continue in our improvement effort to provide excellent service and products to our guests. We look forward to welcoming you again in Somerset Heping Shenyang!
Gæstebruger
Deluxe med 2 soveværelser
Overnattede i jan. 2024
Familie
3 anmeldelse
5.0/5
Enestående
Slået op den 19. feb. 2024
Every thing was great, except that I still have not received my security deposit yet. I was told it would be refunded back to my account but hasn't happened yet. This is very upsetting.
Oversæt
Svar fra overnatningssted: Dear Guest, thank you for staying with us at Somerset Heping Shenyang,the case has been fed back to the front desk and has been dealt with urgently,Look forward to welcoming you again in our residence!
Chan WT2
Deluxe Suite - 3-Room
Overnattede i dec. 2023
Familie
9 anmeldelse
4.5/5
Fantastisk
Slået op den 27. jan. 2024
It took us a while to drag our luggages in the cold to the hotel. Corridor was a bit long too with only lift on one end. The apartment unit (2022) was clean, big and cosy. Fridge smells a little and soup spoon was not available. Breakfast spread is pretty good as there were different variety for both days. Food and malls were easily available/accessible nearby. Overall, it was a good experience.
Oversæt
Svar fra overnatningssted: Dear guest, thank you for staying with us at Somerset Heping Shenyang.. Your valuable comments are very important to us. We have received your feedback and instructed relevant departments to investigate and rectify it. If you come here next time, hope to book this hotel again, look forward to coming again!