Yabuli Cloud Pine Resort

I had a pleasant reception at Yunfeng Hotel. The off- season was very apparent as i felt that i was the only guest in the hotel. No breakfast was offered during booking and also none on checking-in. A convenient store attached to the hotel was also Closed and no nearby place to get food. A decent hot meal requires a ride down town Yabuli; by bus about half hour for RMB5. The room was small, warm and cozy; comfortable for 1 person. The cleanliness of the place is commendable. However, i did not manage to figure out how to turn up the temperature for the shower during my stay. The room was rather dry while sleeping which a humidifier would have helped. It is no frill type of stay (ie. no complimentary beverage and strictly 2 small bottles mineral water (fortunately i chose a room with twin bed) despite the room rate; quite unlike most hotels i have stayed in China It is indeed conveniently located at the main road of the ski resort with a bus stop to its name. I was given a room overlooking a ski slope with the rising sun in the morning. A beautiful sight indeed.

very clean hotel，everything is new

I feel completely misled by the ratings, which, in hindsight, seem suspiciously fake. I paid US$350 for a two-night stay, which is absolutely outrageous considering the hotel’s standards. Frankly, I wouldn’t stay here again even if it were free—it totally ruined my vacation. Cons: - The hotel’s name is actually Yun Ding Hotel, our taxi driver struggled to find it, driving up and down the street multiple times. - There was a kettle in the room, but no cups, tea, or coffee. - There was two small bottles of water, which were never replenished, even after housekeeping on the second day. - The floor was extremely dusty. I had to clean it myself. - The lighting system is terrible—everything is either on or off despite several switches in the room. If you need to use the bathroom at night, every single light in the room will turn on even though I just flip the toilet light switch. - The breakfast was appalling. We were served a pot of watery, barely warm porridge, a plate of cold buns, and three cold vegetable dishes. I ended up ordering fried rice separately and had to pay for it. When I asked for coffee, they said they had none. Not having a warm breakfast in cold weather is terrible. - The staff were poorly trained and unhelpful. Any simple request was met with “Let me check,” and never a straightforward answer. When I asked if I could have coffee or tea, the front desk clerk just stared blankly and said, “We don’t have.” Pros: - Ms. Lee, who organized our activities, provided excellent service. She was attentive, responsive on WeChat, and efficiently handled all our requests. After complaining to her about our breakfast, she tried her best to organize what we wanted but still it was far below the standard of a proper hotel. Yes, there was heated floor and proper heating but I think that would be standard in all hotel. Conclusion: If you don’t want to end up disappointed, choose a proper hotel—like the one across the street.

Facility is good. We can spend time for skiing everyday. Convenience to find anything.

衞生狀況還行，洗澡水忽冷忽熱，但還算能住，紙巾給得扣扣搜搜，工作人員沒有任何服務可言，要啥啥不行，延遲退房也不行，幫忙叫車也不行，管家都不回消息，附近沒東西吃，衹能吃酒店食堂，味道一般，雪場還 OK，尤其是要給教練小哥哥陸振華五星好評，非常勤快，服務很貼心，這份工作挺辛苦的，感謝！

哈爾濱之行，選擇了雲楓酒店，設施配套齊全，還送了2張滑雪門票，管家安排車子接送，非常好的一次旅行體驗，更值得點讚的是滑雪教練34號李恩澤，我兒子口中的大哥哥教練，不僅人帥，還很有耐心，2小時教會了兒子花樣滑…… 設施：新裝修 衞生：整潔乾淨 環境：新穎 服務：貼心 雲楓滑雪場門票:酒店送了2張