High Mountain Resort Shangri-La

Before arriving, the operations manager contacted me to notify us that our room had been upgraded. The room was spacious and the bed very comfortable. It was fantastic to wake up each morning to see the animals happily grazing in the field below the hotel. The food was some of the best we had on our trip. Will definitely return if visiting Shangri-La again.

We really enjoyed our stay here. The views were incredible, the room large, and the staff, especially LIDA, were very helpful. Unfortunately, we got high altitude sickness as soon as we arrived to Shangri La. LIDA was very helpful in getting us the oxygen canisters that we needed and provided us an upgraded room with oxygen to make sure that we were ok. Even while we were away from the hotel, LIDA checked in with us to make sure we were ok and prepared our room to make sure we have a warm and oxygen filled room before we came back from the city. We also left our watch behind after we left and LIDA has been responsible and responsive for mailing us our watch back. We are very grateful for his help! Thank you!

have a good rest after our Shangrila Meili snow mountain and Dukerzhong 4x4 trip . good shower and wifi room is clean and comfortable bed . hotel upgrade us better view from balcony with the room size and bed able to sleep 3 person with my teenager daughter! restaurant is closing down their western selection i think they don't have any western chef ... breakfast is purely Chinese dish nothing special for me. location is not convenience if you doesn't have your own transport .

Location and services are both perfect!! It’s definitely worth to book again.

房間超級好，基本每個房間都是個小獨棟，面向草原高山，陽台外方向偏東，傍晚可以看晚霞照射的雲彩，晚上可以架着相機拍星空。服務也沒得説，酒店很大，需要打電話園內小車接送，當然自己到停車場也就五六分鐘。這裏比較適合有車的人來開車到古城半小時。酒店園區內有自行車可以租，騎着環湖逛也不錯。小譚管家接待的我，服務特別好，因為是淡季免費給我升級了房型，早餐安排的也特別好給送上門，米線巨好吃！本次香格里拉特別滿意的地方，陽台的躺椅太奈斯了！！！！今後來香格里拉必選酒店！！！

這次入住有管家卓瑪很熱心真誠,在晚上貼心送來晚安牛奶,退房又来接我到大堂, 大堂主管也在臨走前送二瓶水在路上飲用 這飯店房間也很好,下次會再来