Shangri-La LAN YU plateau section hotel（DUKEZONG Old Town）

We had a wonderful stay at this hotel. The staff were incredibly friendly, welcoming, and always ready to help, even though we didn’t share a common language – with the help of our phones, communication was smooth. We were pleasantly surprised with a free room upgrade, and the room was warm, beautifully decorated, and spotless. The beds were very comfortable, and the bedding was soft and cozy. Upon departure, the staff helped us with our luggage, arranged transport to the train station, and even offered us snacks, water, and coffee for the road – all without us asking. Breakfast was Chinese-style, tasty, and more was available if desired. The hotel is located just on the edge of the old town, only a 5-minute walk from the historic center. The only small downside was the lack of hooks for jackets and hand towels in the room. We felt truly cared for and at home, even so far from home. Overall, highly recommended!

This place was wonderful with great service and very convenient location to the old town and food is very convenient too. We get the hotel arrange us the private 1 day tour and is very good experience driver who are very friendly too. The weather is so cold at night but the room with floor heater so we feel warm at night. Overall very pleasant stay will come back again

Firstly, the location is so perfect, it is just less than 5 mins walk to ancient town! The room is cozy and clean. We had good rest here. Thier staff are friendly and helpful, we got recommendations from them for restaurants and trip arrangements. Highly recommended this hotel to everyone who plan to visit Shangri-La !

Location was great (right next to the old town), hotel was very clean and well kept with everything you need. Staff were also very helpful and kind. 好棒棒!

Exceptional Stay at LAN YU Plateau Section Hotel I recently had the pleasure of staying at LAN YU Plateau Section Hotel, and my experience was nothing short of outstanding. The room was spacious, impeccably clean, and elegantly designed with a perfect balance of modern and cozy elements. The bed was incredibly comfortable, ensuring a restful night's sleep, and the linens were of premium quality. The large windows provided a breathtaking view of the surrounding landscape, making the stay even more enjoyable. The amenities were excellent, offering everything needed for a comfortable and relaxing visit. The hotel’s fitness center was well-equipped, the swimming pool was pristine, and the spa services were truly rejuvenating. The Wi-Fi was fast and reliable, and the in-room minibar had a well-curated selection of refreshments. The furniture in the room was stylish yet functional, with a spacious work desk, a cozy seating area, and ample storage space. The bathroom was luxurious, featuring a rainfall shower, plush towels, and high-quality toiletries that added an extra touch of indulgence. The service from the hotel staff was exceptional. From the moment I arrived, the team was warm, professional, and attentive to every detail. The check-in process was seamless, housekeeping maintained the room to perfection, and the concierge provided excellent recommendations for local attractions and dining. Overall, LAN YU Plateau Section Hotel exceeded my expectations in every way. Whether you're traveling for business or leisure, this hotel offers an exceptional experience with top-tier hospitality. I highly recommend it and will definitely be returning!

The hotel is quite new, and many of the functions in the room is AI. In this hotel both the software and the hardware work perfectly. If I have to complain, then I would say the view from my room was not very attractive. It over looks the back of a small parking place. However, it maybe my own choosing since we were there for only one night, so we had no reason to choose a better room. The service was outstanding. We needed to leave early the next morning to catch a train, and they had no problem serving us 30 minutes before the usual breakfast hour. The noodles were very good at breakfast and they really gave us lots to eat. The coffee was great as well. Thank you to all the staff there. You have made our stay perfect. The location is near the old town. Too bad we were too tired to take advantage of this fact.