Gæstebruger
14. februar 2025
The service is excellent. There are very responsive and will cater to your request. Check in and check out is very smooth and easy. Customer service is overall really good and smooth. I asked to changed the sheets because it’s dusty and they did it right away.
However, the location is not very good. It’s about a 1.5km and 600m to two different lines. It’s exhausting to walk home after a long day of exploring. The room size is fairly small, but we can deal with that.
The upstairs neighbor practices piano everyday and the sound js very clear. On one night, we heard mouses screaming and walking from platform above (different sound from upstairs neighbor footsteps). The chandelier is really dusty. The water heater will stop working in the middle of showering and the water turned ice cold, have to wait few seconds before it warms up again (I addressed this water problem but no reponse from them).
Overall, will not book this unit again ever. If you want to use their service, better find other unit.
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