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Bekræftede anmeldelser
Placering9.4
Faciliteter9.1
Service9.1
Renlighed9.3
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Negative anmeldelser(49)
Faylaura
King Size Seng EXECUTIVE VÆRELSE MED LOUNGE ADGANG
Overnattede i jul. 2025
Par
21 anmeldelse
10/10
Enestående
Slået op den 7. aug. 2025
Great hotel with great facilities! Emily Fan was super helpful and made our stay very easy to navigate!
Our stay at this hotel was very comfortable and pleasant. The pools were great, a nice place to relax. Breakfast offered a good variety and we enjoyed it very much. The staff were very helpful throughout our stay. I especially want to thank Tian, who was exceptionally kind and attentive. She made sure everything was taken care of for us.
BED BUGS!!! This was the second time I stayed at the hotel. Last time, I found a bed bug and immediately requested a different room. This time, I didn’t check and got bitten almost 20 times all over my upper body. WILL NEVER STAY AT THIS HOTEL!!
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for taking the precious time to share your valuable opinions with us. We are sorry to see that you are disappointed with your stay at the hotel.We will share your feedback with the relevant hotel team to ensure that the necessary guidelines are in place and prevent the problem from happening again.SincerelyHilton Shanghai Fengxian
Yulee0715
2-personersværelse
Overnattede i sep. 2024
Par
12 anmeldelse
9.0/10
Fantastisk
Slået op den 7. okt. 2024
We thoroughly enjoyed our stay at Shanghai Hilton Fengxian Qiansheng and loved the outdoor swimming pool, the dinner buffet, spacious bedroom, private balcony, and lovely staff especially the housekeeper!Unfortunately, the breakfast buffet was chaotic so we ended up forfeiting our 2 free breakfasts.
The location is a quite far but it made us feel like we were away from the hustle and bustle of the city life! Definitely will be back again and book the room with private mini pool!
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for choosing Hilton Shanghai Fengxian for your trip and for taking the time to share your experience at our hotel with the Tripadvisor community.Thank you for sharing your valuable comments on Hilton Shanghai Fengxian Hotel with us here and share your valuable comments with us. We are glad to know that you have enjoyed your stay with us. Meanwhile, we are sorry that the restaurant did not meet your requirements. We value the service of every customer and will provide feedback and improvements based on your suggestions. It is your suggestion that pushes us forward.Warm regards,Hilton Shanghai Fengxian
Anonym bruger
Værelse med queensize-seng og søudsigt
Overnattede i sep. 2024
Familie
5 anmeldelse
7.5/10
Slået op den 3. okt. 2024
Excellent service, they are quick to respond and very helpful. We changed to a villa coz we have a dog with us. The room that we stayed though had a really strong smell that triggered sinuses, they gave us a machine but it did not help at all. We have to open the sliding door the whole time to minimize the smell and to have air circulation. Few cobwebs and some bugs in the room, a thorough cleaning will solve this issue. The location is perfect if you want to get away from the city center and have a great relaxing time with the family. Awesome facilities! We enjoyed the outdoor pool so much and the green field for your fur baby to walk around. Very thoughtful service if you have a fur baby with you, they provide a bed, blanket and some toys, and accessible poop bags everywhere 🐶. A great place to stay and have a relaxing time with the family.
Oversæt
Svar fra overnatningssted: Dear guest,Thank you for choosing to stay at Hilton Shanghai Fengxian and sharing your comments with us.We have conveyed your comments to the hotel team members in the first time, we cherish every customer's stay experience in our hotel, to bring you a good service experience is our service purpose and priority, sincerely look forward to your visit again!Warm greetings,Hilton Shanghai Fengxian Hotel
Iana en Sh
Værelse med kingsize-seng
Overnattede i jul. 2024
Par
41 anmeldelse
10/10
Enestående
Slået op den 18. aug. 2024
Great place for a getaway with a pool, amazing rooms, nice gym, good breakfast and dinners buffet and attentive staff. It was a pleasure to stay a weekend here and definitely coming back.
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you very much for choosing to stay at Hilton Shanghai Fengxian and sharing your great comment with us.We have conveyed your praise to the hotel team members at the first time, we cherish every customer experience to stay in our hotel, to bring you a good service experience is our service purpose and priority, sincerely look forward to your visit again!Warm regards,Hilton Shanghai Fengxian
KathrinH
Kingsize-seng HANDICAPVENLIGT VÆRELSE
Overnattede i dec. 2024
Forretningsrejsende
37 anmeldelse
8.5/10
Meget god
Slået op den 17. jan. 2025
I recently stayed at this Hilton hotel and had an overall pleasant experience. The hotel itself is stunning, with modern decor and immaculate rooms that offer both comfort and style. The amenities are top-notch, and the staff were friendly and accommodating, making sure all my needs were met during my stay. The location is quiet and close to the airport.
However, there was one downside to my visit – my neighbors. Unfortunately, the walls seemed a bit thin, and I could hear a lot of noise from the adjacent room, which disrupted my sleep at 4:30 am in the morning. It wasn’t a dealbreaker, but it did affect the overall tranquility of my stay.
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you very much for choosing to stay at Hilton Shanghai Fengxian and sharing your great comment with us.We cherish every customer experience to stay in our hotel, to bring you a good service experience is our service purpose and priority, sincerely look forward to your visit again!Warm regards,Hilton Shanghai Fengxian
Don Ivancho
hilton superior - nær pool (dobbeltværelse)
Overnattede i jun. 2024
Familie
7 anmeldelse
9.5/10
Vidunderligt
Slået op den 28. jul. 2024
Good service, a place to forget about life and enjoy a good life weekend.
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you very much for choosing to stay at Hilton Shanghai Fengxian and sharing your great comment with us.We have conveyed your praise to the hotel team members at the first time, we cherish every customer experience to stay in our hotel, to bring you a good service experience is our service purpose and priority, sincerely look forward to your visit again!Warm regards,Hilton Shanghai Fengxian
Gæstebruger
Værelse med kingsize-seng
Overnattede i jul. 2024
Familie
1 anmeldelse
6.0/10
Slået op den 26. aug. 2024
The staff is unable to communicate in English language.
The outdoors pool close at 7pm.
The menu of the western restaurant is poor.
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for sharing your comments about Hilton Shanghai Fengxian here with us and for taking the time to share your valuable comment with us. We regret did not meet your requirements. We attach great importance to the service of every customer and will provide feedback and improvement based on your suggestions. It is your suggestions that drive our progress.We look forward to welcoming you back and look forward to making your next even better!Warm regards,Hilton Shanghai Fengxian
JamesYYY
Værelse med kingsize-seng
Overnattede i sep. 2024
Rejs med venner
3 anmeldelse
9.0/10
Fantastisk
Slået op den 14. okt. 2024
Overall is good. Nice hotel and facilities are good
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you very much for choosing to stay at Hilton Shanghai Fengxian and sharing your great comment with us.We have conveyed your praise to the hotel team members at the first time, we cherish every customer experience to stay in our hotel, to bring you a good service experience is our service purpose and priority, sincerely look forward to your visit again!Warm regards,Hilton Shanghai Fengxian
LAWYONEGILAD
Værelse med kingsize-seng
Overnattede i jan. 2024
Forretningsrejsende
5 anmeldelse
10/10
Enestående
Slået op den 5. mar. 2024
The Hilton Fengxiang Shanghai emerges as a breathtaking oasis, gracefully nestled within a picturesque countryside adorned with lakes and bridges, crafting a nearly magical ambiance. The hotel's architecture is inviting, boasting a sparkling cleanliness that extends from its wide entrance to the expansive and supremely comfortable rooms. However, it primarily caters to a Chinese clientele, evidenced by the significant language barrier as almost none of the staff speak English. This aspect may challenge guests hoping to explore the surroundings, given the hotel's seclusion and the necessity to commute by taxi to the nearest town or further to central Shanghai, the train station, and the airport.
The dining experience, while offering a rich and fresh breakfast tailored more towards local tastes, reveals operational surprises during dinner times at its three restaurants, where the staff often seem unprepared for guests, resulting in lengthy waits for meals. Despite these hiccups, the food quality remains high throughout the stay.
The hotel's serene environment, often quiet during the week, provides an ideal setting for relaxation, mindfulness, and sensory enjoyment. Yet, the atmosphere shifts dramatically during events like weekend seminars when the hotel fills to capacity.
For visitors engaged with the nearby industrial zone, the Hilton Fengxiang Shanghai offers an excellent retreat for evening relaxation and morning meetings. Nevertheless, Western tourists seeking a vacation spot may find the hotel less accommodating unless they speak Chinese or have a specific reason for their stay, prompting them to reconsider their choice.
Oversæt
Svar fra overnatningssted: Dear Guest,We appreciate your review of your recent experience at our hotel. we are very sorry that you had a disappointing experience with us since the language barrier and we have addressed these issues with our management team. Exceptional Guest service is the foundation of our brand promise and your feedback will help us improve. To ensure that our guest experience remains at the level we expect, we will undertake additional training exercises to improve our service delivery in this important area. The next time you are in Shanghai, we hope you will return to our hotel so we can deliver the unparalleled service experience you deserve. Thank you once again for your comments.Regards,Hilton Shanghai Fengxian
Albert
King Deluxe-værelse
Overnattede i sep. 2023
Familie
2 anmeldelse
9.0/10
Fantastisk
Slået op den 29. okt. 2023
The hotel is great, if it’s not busy. We went when it was busy and unfortunately the guests in the hotel ruined the experience.
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for taking time to share feedback with us, we are sorry to read that you are disappointed with your stay.The feedback has been shared with hotel team to prevent similar issues in the future. Again, thank you and have a nice day.Sincerely,
Aline Franco - BR living in SH
King Deluxe-værelse
Overnattede i aug. 2023
Par
9 anmeldelse
7.0/10
Slået op den 28. sep. 2023
The hotel and room structure is quite good, the only bad point is that the outside pool was closed (apparently is not exactly part of the hotel the outside part, like a concession).
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for choosing to stay at Hilton Shanghai Fengxian and sharing your comments with us.I'm glad to know you're enjoying your stay here. The outdoor swimming pool of the hotel is open seasonally, and I hope you can pay more attention to it later. We look forward to welcoming you back and creating more great memories on your next visit.Warm greetings,Hilton Shanghai Fengxian Hotel
Hae Sang
2 PERSONERS EXECUTIVE VÆRELSE MED LOUNGE ADGANG
Overnattede i nov. 2022
Familie
48 anmeldelse
10/10
Enestående
Slået op den 1. jan. 2023
Great view and service for us to celebrate the new year. Whole family members enjoyed the last day of 2022 and the first day of 2023 well. The service of front desk staffs were awesome also
Oversæt
Svar fra overnatningssted: Dear guest, thank you very much for choosing to stay at Hilton Shanghai Fengxian and had a nice journey with us during the New Year. We are very glad to see you recognized our warm and hospitality service where Hilton always provides, looking forward to seeing you again and wish you a Happy New Year!