Hyatt Regency Chongming

It's a legit pet-friendly hotel. Our Dog 🐶 have a wonder full experience and the swimming pool it's clean and the water is clear and properly maintain. We will definitely going back to Hyatt Renessance Chongming. Maybe next time make the breakfast a little more western like added some cheese

Hotel is not bad, but during our stay, most of the common areas were quite cold. Also, water in the main pool was quite cold, as well as the air temperature, making it unpleasant. It is ok for pure swimming, but since it is a family hotel, temperature should be fine also for kids playing. Service in the Merket restaurant was quite poor, while in the Chinese restaurant the service was very good, as well as the food, much better than in the Market. Breakfast is good. There is a small outside playground with animals. Some of the animals (the cow, the small rodents…) look a little bit suffering. If you don’t speak Chinese it is quite difficult to understand what kind of activities can be done (in the hotel or with hotel support), and nobody is proposing anything at first. All in all, not thinking to come back.

Everything good. Only disappointment with the food. Does not correspond to 5 stars hotel