CitiGO Hotel Shanghai On The Bund

The service was beyond my expectation! I arrived quite late since I came across province (from Hangzhou) and need to prepare myself in order to travel to South Korea and Japan on the next day. So I planned to wash my clothes and repack my luggage here. When I arrived here, they asked a lot of questions in case I need anything. They even have a free dumpling soup (เกี๊ยวน้ำ) during 10-11 PM. I prepared my noodles cups to eat here at first since I researched that not many restaurant surrounded, so they helped my cooked the cup noodles with their coffee machine (for boiled water) and I can had them with free dumpling soups. Felt good! Washing machines are downstairs, I couldn’t used it since I had no Chinese numbers, so the receptionist helped me too, and the laundry is free here, too. So I can see many people had the dumpling soup while waiting for their laundry. Full of people in the lobby during 10-11 PM. Never expected to see this. The room was nice too. Not big but enough space, with a great view of Shanghai. Comfortable room with enough ventilation. I hope I can come back staying here again one day!

very nice and clean hotel. the breakfast was very delicious.

Check in done smoothly, the room was functional and clean. Mayra’s and pillows are comfortable. The staff is welcoming and dedicated. Will go again.

Great hotel. Laundry (Washer and Dryer) was free. Breakfast was delicious. Staff was friendly. I would stay here again.

Excellent hospitality with available facilities such as gym and laundry which is definitely suitable for leisure or work trips. Their staff is also friendly and helpful to help us when we need to order food delivery !

The personnel of the hotel doesn’t speak English🥹but despite that they were always helpful and polite. Breakfast is good. Mostly Chinese dishes, but delicious.