UrCove by HYATT Shanghai Lujiazui EXPO anmeldelser

Right after we arrived we experienced excellent support and warm welcome. Hotel is located close to the metro station and few small restaurants. In our room we constantly could find a small chocolate bar and a soda, which was a nice touch by a hotel. Definitely recommend it to our friends. As always, we had a great time in Shanghai, exploring different restaurants and enjoying in a city vibe.

The breakfast food frequently ran out and it was not topped up enough for the busy morning crowd. The laundry was out of clothes wash and it was not kept clean. Only 2 washing machines and drying machines ment you were always waiting even if the service was free. The bedroom amenities were good but extra blankets and pillows were not in the room. Some of the staff where good while others where very lacking. Please read this management to make the necessary changes, I have stayed at other Urcove and this one was the worse.

Friendly reception officers and hotel employees. Hotel in a good location. The restaurant food is nice.

Middle of nowhere but good room. Gym is spacious and new. Check in fast

The food can do better and ready with hot serving, thanks.

Everything was really great, wonderful service, clean rooms, every room has tea bags and coffee machine, perfect japanese-styled toilets, clean service everyday. europenian breakfast, to-room delivery robots. 谢谢您啦！都是很好！

Was there for a convention. Do not expect Hyatt service from URcove by HYATT. They are not the same.

good clean nice interior good staff

Excellent Stay ....come again soon

Joe is very kind and very gooood!!

It is a pleasure stay at Urcove Expo. After checking in, I was surprised to see a cleaning lady squatting inside the elevator. I asked her why. She said "the logo of the hotel is in white (carpet is dark grey). Should the logo be dirty. It doesn't look nice at all". The cleaning lady of 5th floor also displays good customer service. At least in my opinion. If I used the items in a certain way. After cleaning, she will maintain it the way I used them. The lady who helped me checked in on the day of my arrival is also helpful and friendly. Unfortunately I didn't catch her name. If I call right she is thin and wears glasses. Last. Ms Yuki at the reception is also helpful. She helped me book my cab. And also taught me how to use the phone app to use the local bicycle. Looking forward to try it myself. The only downside is transport if public transport is preferred. The metro station do need some patience and stronger lower limb power. I caught flu on my first night due to exhaustion from long flight time, colder and rainy climate when arrived. Otherwise for the staff friendliness and helpfulness, I will still give 5 stars. Thank you. Appreciate.

Very nice hotel, a bit aside of happenings but this also has advantages. Friendly staff, clean rooms.

nice pretty good will come Again thx

My stay at 上海陸家嘴世博中心逸扉酒店 was truly delightful. From the moment I entered, I was impressed by the cleanliness and tidiness of the hotel. The staff was friendly, professional, and went above and beyond to ensure my comfort throughout my stay. The rooms were well-appointed and had a modern design, providing a comfortable and relaxing atmosphere. The hotel's location in the heart of 上海陸家嘴世博中心 added to the convenience, with easy access to nearby attractions and transportation. Overall, I highly recommend 上海陸家嘴世博中心逸扉酒店 for its cleanliness, excellent service, and convenient location