Gæstebruger
17. april 2025
The hotel is a convenient option for travelers needing a one-night stay near PVG Airport. It offers a free shuttle service and is only about a 20-minute drive away. That said, adjusting your expectations will help you enjoy your stay more. I initially thought this was a luxury hotel, but it does not meet that standard.
The service fell short compared to hotels we've stayed at in Nanjing or central Shanghai. We arrived with several pieces of luggage, but no one offered to help or open the door for us. We had to specifically ask for assistance. The front desk also didn’t provide the Wi-Fi information, and the instructions on their website were incorrect. I had to call twice to get the correct info. While the staff were responsive, their tone lacked warmth or hospitality. On top of that, the front desk issued the wrong room key cards. Thankfully, the bellhop was very helpful—he ran down 13 floors to get us new ones. However, when we inserted the key card into the power slot in the room, the entire unit fell off the wall.
Overall, the location and shuttle service make it worth the price if you're just looking for convenience. Just don’t expect anything beyond the basics.
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