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Placering9.5
Faciliteter9.4
Service9.4
Renlighed9.6
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wie88
1 King Size Seng Standard byudsigt
Overnattede i jul. 2025
Forretningsrejsende
7 anmeldelse
9.5/10
Vidunderligt
Slået op den 10. aug. 2025
Best location and easy to find good food around the hotel, location a little far from hongqiao but you can reach from he hub. Good breakfast!!
Oversæt
Svar fra overnatningssted: 尊敬的客人:無論是度假亦是公幹,虹橋金臣皇冠假日酒店致力於成為您最理想的出行之選!酒店位於虹橋國際中央商務區核心區,步行可達2/10/17號線地鐵站虹橋高鐵站、虹橋天地、龍湖天街、麗寶廣場、國展中心等,作為大中華區第100家皇冠假日品牌酒店,我們一如既往地以洲際聞名世界的品質為基礎,以ihg“真正的待客之道”服務於賓客,感謝您的信任與支持,期待下次為您服務。——上海虹橋金臣皇冠假日酒店 總經理 柯佩偉
Pamela
Standard-værelse med 2 enkeltsenge
Overnattede i maj 2025
Familie
2 anmeldelse
9.5/10
Vidunderligt
Slået op den 28. jun. 2025
Check in time was 2pm but the rooms were not ready. Had to wait till 3pm. The manager provided complimentary drinks as goodwill gesture. Rooms were clean and staff were friendly. Convenient and close to shanghai hongqiao railway station , ideal for day trips to hangzhou and suzhou. Recommended!
Oversæt
Svar fra overnatningssted: 尊敬的客人:感謝您的包容與推薦!未能在原定時間準備好房間,我們深表歉意,欣慰經理的免費飲料能稍緩等待的不便。您對客房潔凈、員工熱情及交通便利的認可,是團隊前行的動力 —— 毗鄰虹橋火車站的區位,確為杭州、蘇州短途遊提供便捷,而乾淨整潔的環境與友好服務,更是我們堅守的底線。已針對性優化客房清掃流程,期待下次用更高效的準備,讓您準時開啟舒心旅程!—— 上海虹橋金臣皇冠假日酒店 總經理 柯佩偉
Gæstebruger
Standardværelse (Queen Size Seng)
Overnattede i maj 2025
Forretningsrejsende
8 anmeldelse
9.5/10
Vidunderligt
Slået op den 24. jun. 2025
Very close to Hongqiao, connected via underground. Spacious room, clean. Breakfast was excellent with many choices for Chinese food. Overall great experience
Oversæt
Svar fra overnatningssted: 尊敬的客人:上海虹橋金臣皇冠假日酒店堅持採用優質原材料,供應精美早餐,讓您一飽口福,您可以放任滿足口腹之慾,品嚐新鮮蔬果,或挑選其他適合您的繽紛美食, 隨季節更新的健康菜單以及當地最值得品嚐的特色菜給您難以忘懷的早餐體驗!作為全球領先的商務酒店品牌,我們始終秉承ihg“真正的待客之道”服務我們的賓客。誠摯期盼您的下次到來,酒店將一如既往為您提供全方位卓越的居停體驗! ——上海虹橋金臣皇冠假日酒店 總經理 柯佩偉
Anonym bruger
Standardværelse (Queen Size Seng)
Overnattede i apr. 2025
Par
4 anmeldelse
9.0/10
Fantastisk
Slået op den 5. maj 2025
Good, apart from breakfast where service needs to be improved. Long queues and restaurant ran out of plates for over 20minutes
Oversæt
Svar fra overnatningssted: 尊敬的客人:非常感謝您的認可與坦誠反饋!未能為您提供流暢的早餐體驗,我們深表歉意。對於排隊久及餐盤供應不足的問題,我們已深刻反思,將通過增派服務人員、優化餐點供應流程、提前儲備餐具等措施進行改進,避免類似情況再次發生。您的意見是我們進步的動力,期待下次能為您呈上更完善的服務,彌補此次遺憾!—— 上海虹橋金臣皇冠假日酒店 總經理 柯佩偉
ItuTladi
Standardværelse (Queen Size Seng)
Overnattede i mar. 2025
Solorejsende
10 anmeldelse
10/10
Enestående
Slået op den 9. apr. 2025
This my second time staying at Crowne Plaza Hongqiao and I love it. I’m definitely coming back, it’s a bit far from Pudong airport but it’s worth it because of the service. Breakfast is always delicious and has a wide selection
Oversæt
Svar fra overnatningssted: Dear Guest,We are extremely thrilled to have you back for the second time! Your continued patronage and kind words mean the world to us. We understand the distance from Pudong Airport might be a bit inconvenient, yet we are truly honored that our services have made up for it. Our breakfast team takes great pride in curating a diverse and scrumptious spread, and we're delighted that you've enjoyed it.We're committed to maintaining and enhancing our service standards to ensure every stay with us is exceptional. Looking forward to welcoming you back soon and providing you with another wonderful experience.——Kona Ke, General Manager of Crowne Plaza Shanghai Hongqiao
Hui Li
Standardværelse (2 senge)
Overnattede i feb. 2025
Par
6 anmeldelse
9.5/10
Vidunderligt
Slået op den 3. apr. 2025
An excellent hotel to stay, if you know how to get around it is easy to get to the hotel by the train from Shanghai pudo international airport to Hongqiao airport , especially during the day when the traffic conditions are bad, please asking for a direction from the hotel
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you so much for your compliment and thoughtful sharing! We’re delighted that you had an excellent experience at our hotel. Regarding traveling from Shanghai Pudong International Airport to our hotel, if you prefer taking the train, you can take Metro Line 2 to Hongqiao Railway Station first, followed by a 10 - minute walk. There’s also the direct Airport Line 1 shuttle bus from Pudong Airport to the Hongqiao Hub East Transportation Center. Additionally, the newly - opened City Airport Line is very convenient. It takes about 40 minutes to reach Hongqiao Terminal 2 from Terminals T1 and T2 of Pudong Airport. After getting off, you’ll reach our hotel shortly. We look forward to your next visit!——Kona KeGeneral Manager of Crowne Plaza Shanghai Hongqiao
BHARAT PURSNANI
Standardværelse (2 senge)
Overnattede i aug. 2025
Forretningsrejsende
4 anmeldelse
10/10
Enestående
Slået op den 4. sep. 2025
VERY GOOD PLACE NICE LOCATION CLEAN AND GOOD LOOKING ROOMS VERY NICE ALL HOTEL STAFF TREATS NICELY
Oversæt
Tammy
1 King Size Seng Premium Specialitet
Overnattede i jan. 2025
Familie
4 anmeldelse
8.5/10
Meget god
Slået op den 15. feb. 2025
Nice, clean and new hotel. Modern amenities & large, spacious rooms.
Only downside was the club lounge offers were very basic & restaurant staff not the most helpful
Oversæt
Svar fra overnatningssted: 尊敬的客人:您好!由衷感謝您對酒店環境、設施及房間條件的高度評價,您的認可讓我們深感榮幸。作為一家高端商務酒店,我們一直致力於為您營造舒適、優質的入住環境,從酒店的整體設計、清潔維護到設施配備,都力求做到盡善盡美。但對於您提到的俱樂部休息室服務基礎和餐廳員工不夠熱情的問題,我們向您致以最誠摯的歉意。這與我們追求卓越服務的理念背道而馳,我們已立即針對這兩個問題展開調查與整改。一方面,我們會對俱樂部休息室的服務流程進行優化,增加服務項目和內容,提升服務的專業性與豐富度;另一方面,針對餐廳員工開展服務意識和業務技能培訓,強化主動服務意識,確保每一位員工都能積極、熱情地為您提供幫助。我們深知,衹有不斷改進和完善,才能不辜負您的信任與選擇。期待您再次下榻,屆時我們將以全新的服務面貌迎接您,為您帶來更加完美的高端商務酒店體驗。——上海虹橋金臣皇冠假日酒店 總經理 柯佩偉祝您生活愉快,工作順利!
Eric
Superior-dobbeltværelse
Overnattede i jul. 2025
Familie
2 anmeldelse
9.5/10
Vidunderligt
Slået op den 11. aug. 2025
Very clean and Services are very good especially Anna assist us a lot on direction and remind us all kinds of discounts and surrounding area.
Oversæt
Svar fra overnatningssted: 尊敬的客人:感謝您選擇入住上海虹橋金臣皇冠假日酒店!很高興您對酒店的整潔度和服務質量表示滿意,特別是安娜的專業服務為您帶來了便利。我們已將您的表揚轉達給安娜,這樣的認可將激勵我們團隊繼續努力。期待您的再次光臨!——上海虹橋金臣皇冠假日酒店總經理 柯佩偉
Jeremin Tan
Superior-dobbeltværelse
Overnattede i jul. 2025
Forretningsrejsende
1 anmeldelse
8.0/10
Meget god
Slået op den 13. aug. 2025
Hotel is clean, breakfast had a wide selection, although the location is more suited for business travelers.
Oversæt
Svar fra overnatningssted: 尊敬的客人:感謝您選擇入住上海虹橋金臣皇冠假日酒店並分享您的反饋!很高興您對酒店的清潔標準和早餐品質表示認可。作為虹橋商務區核心位置的酒店,我們確實主要為商務旅客提供便捷服務,同時也歡迎休閑旅客體驗我們優質的環境與設施。期待您的再次光臨!——上海虹橋金臣皇冠假日酒店總經理 柯佩偉
Gæstebruger
1 King Size Seng Premium Specialitet
Overnattede i jun. 2025
Par
25 anmeldelse
10/10
Enestående
Slået op den 3. aug. 2025
Great stay. Hotel interior is clean. Staff very friendly and helpful. The hotel location is perfect, with malls and shops in the immediate surroundings. Amazing options for breakfast, a lot to choose from. Highly recommended.
Oversæt
Svar fra overnatningssted: 尊敬的客人:感謝您選擇入住上海虹橋金臣皇冠假日酒店並分享如此全面的入住體驗!我們很高興您對以下方面都給予了高度評價:乾淨整潔的酒店環境熱情友好的服務團隊優越的地理位置豐富多樣的早餐選擇您"強烈推薦"的肯定讓我們倍感榮幸,這將激勵我們繼續保持高標準的服務品質。期待您的再次光臨!——上海虹橋金臣皇冠假日酒店總經理 柯佩偉
Abdulaziz
1 King Size Seng Premium Specialitet
Overnattede i jun. 2025
Par
1 anmeldelse
8.0/10
Meget god
Slået op den 30. jul. 2025
The hotel was clean, comfortable, and well-located near the railway station — very convenient for travelers.
However, I was quite disappointed with the service. When we arrived, there were several staff members around, but none of them offered to help with our luggage from the car. Even more surprising, no one offered to take our bags to the room. They simply acted as if we weren’t there. For a hotel of this level, I expected much better hospitality and attention to guests.
Oversæt
Svar fra overnatningssted: 尊敬的客人:感謝下榻虹橋金臣皇冠假日酒店!很遺憾得知本次居停您未得到符合期待的體驗, 您的寶貴意見可使我們不斷提升服務品質,同時酒店不會停止提升團隊員工服務意識和加強技能培訓。我們誠摯地期望能夠再次以IHG“真正的待客之道”歡迎您下次惠臨,祝您生活愉快!——上海虹橋金臣皇冠假日酒店 總經理 柯佩偉
Kerry travels
Standard-værelse med 2 enkeltsenge
Overnattede i dec. 2024
Familie
6 anmeldelse
10/10
Enestående
Slået op den 23. feb. 2025
This was our first time staying in this hotel. We usually stay in Pudong. It was a beautiful hotel and the staff we are all so friendly and helpful. We will definitely stay here again.
Oversæt
Svar fra overnatningssted: Dear Guest,We are absolutely delighted to hear that this was your first stay with us and that you had such a wonderful experience! Thank you so much for choosing Crowne Plaza Shanghai Hongqiao instead of your usual accommodation in Pudong.We take great pride in our hotel's beautiful facilities and the warm, friendly service provided by our staff. It's our mission to ensure that every guest feels welcome and well - taken care of. Knowing that we met your expectations and that you plan to stay with us again is the highest compliment we could receive.We can't wait to welcome you back on your next visit. Our team will be here to make your future stays even more memorable.——Kona Ke,General Manager of Crowne Plaza Shanghai Hongqiao
saurabh Jakhete
Standardværelse (2 senge)
Overnattede i jun. 2025
Forretningsrejsende
1 anmeldelse
10/10
Enestående
Slået op den 30. jul. 2025
I recently stayed at Hotel Crowne Plaza and was thoroughly impressed. The location is unbeatable—just a short walk from Hongqiao Railway Station and the airport, making it incredibly convenient for travelers. Despite its proximity to major transit hubs, the hotel is quiet and peaceful.
The cleanliness stood out immediately. From the lobby to the rooms, everything was spotless and well-maintained. My room was modern, spacious, and thoughtfully designed, with comfortable bedding and a sleek bathroom. The staff were warm, professional, and always ready to help, which made the experience even more pleasant.
Breakfast was a highlight, offering a great mix of Western and Chinese options. Whether you're in Shanghai for business or transit, this hotel is a perfect choice for comfort, convenience, and cleanliness.
Highly recommended!
Oversæt
Svar fra overnatningssted: 尊敬的客人,感謝您選擇入住上海虹橋金臣皇冠假日酒店並分享如此詳盡的入住體驗!我們非常欣喜您對酒店的各個方面都給予了高度評價:√ 優越的地理位置與安靜的住宿環境√ 卓越的清潔標準與精心維護的設施√ 現代舒適的客房設計√ 熱情專業的服務團隊√ 豐富多樣的早餐選擇您用"強烈推薦"這樣的評價,以及從出行便利到住宿細節的全面肯定,是對我們工作最大的褒獎。特別是您提到"儘管靠近交通樞紐卻依然安靜祥和",這正是我們在隔音設計上特別用心之處。您的滿意將激勵我們持續保持高標準的服務品質。期待在您下次商務出行或經停上海時,能再次為您提供完美的住宿體驗!祝您旅途愉快!——上海虹橋金臣皇冠假日酒店總經理 柯佩偉
China Traveler2
Standardværelse (2 senge)
Overnattede i jun. 2025
Par
4 anmeldelse
10/10
Enestående
Slået op den 11. jul. 2025
Excellent clean and quiet room, my booking included afternoon tea and also dinner buffet which were great. Didn't need to eat anywhere else. The service is great also.
Oversæt
Svar fra overnatningssted: 尊敬的客人,感謝您選擇入住上海虹橋金臣皇冠假日酒店,並分享如此熱情洋溢的入住體驗!我們非常高興得知您對客房的整潔度和安靜度感到滿意,更欣喜您享受了我們精心準備的下午茶和自助晚餐。能為客人提供"一站式"的餐飲體驗,讓您在酒店內就能享受到美食,這正是我們一直追求的服務目標。您對服務的肯定是對我們團隊最大的鼓勵。我們將繼續保持高標準,為每位客人打造舒適愜意的入住體驗。期待您的再次光臨,我們將以更多美食和優質服務恭候您的到來!祝您生活愉快!——上海虹橋金臣皇冠假日酒店總經理 柯佩偉