CitiGO HOUSE Xujiahui Shanghai anmeldelser

We had a pleasant day at CitiGO house. The staff were pleasant and helpful. I would recommend this place.

clean and nice hotel , close to shops and train station. overall good place

It was a very good stay at Citigo, the location is comfortable and the amenities and services are great. I booked it only for 2 days and ended up booking it for more. Really recommend.

Great hotel with good facilities. The robot was very cool and the staff was very helpful.

Arrived late eith empty stomach but the staff was really helpful and told me where can i get the food. The gym is small but is enough for people just stay for 1 or 2 nights to remain exercise.

Amenities was not bad! There was a nice track right outside the hotel rooms for a nice morning run.

The staffs are super patient and try to accommodate your request. They use robots to send deliveries to your room. The highlight was the housekeeper. She was super friendly and showed us how to turn on the fridge (that it wasn’t broken 😅). Overall worth the $ spent.

Staff was very friendly every time and it's a bonus that they have longer than 24 hours free luggage storage

Excellent hotel. Excellent staff. Really nice. Will stay again.

Please read the comments before booking the hotel: 1. The service of this hotel is extremely poor. The front desk of the hotel's night shift is a bald children's front desk. First of all, we do not discuss the sexual orientation of Yi, but as a service staff, the quality is extremely poor, the attitude is extremely poor, and the mouth is also quite common. In order to quibble for your hotel service, we can even carry out wrong evaluation in the face of the reasonable rights and interests of guests. Price, so as the front desk, you can see it. It's really built, and the efficiency is also slow. 2. When it comes to hotel facilities, the location of the hotel is extremely poor. I don't know how many people have used the bath towels in the hotel. I don't want to give you some money if I don't have any money to use. 3. The hotel remote control has not been wiped, and it is full of dust. 4. There is no signal on the hotel TV. 5. The hotel corridor is like a garbage dump. Look at the floor of this corridor. It's incredible. The hotel puts these beddings for guests directly on the ground. Don't say that these are to be cleaned. We saw with our own eyes that your staff moved these beddings to the guest room upstairs. 大家订酒店以前先看一下评论： 1、这家酒店服务极其差，酒店夜班前台一个秃头儿女前台，首先对蚭的性取向咱不展开探讨，可是蚭作为服务人员素质极其差，态度极其差，蚭嘴也挺见，为了替你们酒店服务狡辩，甚至可以当面对客人的合理权益开展错误评价，所以说蚭作为前台你嘴见，是真的挺建，蚭办事效率也慢 2、再说到酒店设施，酒店位置极其差，酒店的浴巾，都不知道多少人使用过了，别人用的都开线了还不换，没钱换要不要给你们点钱？ 3、酒店遥控器，擦都没擦，一擦全是灰 4、酒店电视没信号 5、酒店楼道就像垃圾场，看看这楼道地板，不可思议，酒店把这些给客人用的床品，直接放到地上，可不要说什么这些是要拿去清洗的，咱亲眼看到你们工作人员把这些床品搬到楼上客房里

The receptionists had a hardtime checking us in but they have tried their best to accommodate the problems I had and it was a great stay. I will definitely comeback soon.

The staffs tries their best even language barrier. I would have liked to know that there are no lifts to my room prior going.3 floors without lift.! I have a bad back and going the steps with suitcase is not proper to me. I am now with back pain since my return.

I used this location as a staycation. It was a nice little get away with a lovely walking path along the river nearby. The room did have a funny smell to it, but you didn’t notice it except for the first minute you walked in to the room.

Very friendly staff. Great experience!