Lu'an Hotel Shanghai anmeldelser

Hotel is clean Breakfast is good. The chefs there are really helpful. They helped me to cook my chicken breasts when my steamer is broken Disneyland is 20-30 yuan by didi There is shuttle bus to and from disneyland in the morning and at night Bailian chuansha(mall) is also 20-30 yuan by didi

Nice hotel, value for money, nearby Shanghai Pudong Airport & hotel do provide airport pick up & drop off. Very near to Shanghai Disneyland, hotel do provide transport too. I booked 3 unit 3 person room & 1 unit 2 person room. When check in, the person incharge upgrade to the same room type so that we stay same floor & nearby unit. The breakfast is nice. All the staff that I encounter such as driver, front office, housekeeping, f&b are polite and helpful. Highly recommended.

Cleanliness. The hotel room is huge and clean but furnishing wise is slightly dated back 10 years. The lift area can smell cig smoke. Location. Convenient as we took Didi. Easily get one cab. Service. The crews are friendly and helpful. Service was great and recommended. Amenities. Provided drinks in the room. A small slide in the room

The hotel is very good , it is near Disney resort. Near by Muslim food is available within 150 m . The staff is very cooperative and helping . Quality of breakfast is good and they pack it if any one of the family member is unable to attend. It has Disney shuttle service , it is highly recommended for those who are planning to visit Disney because Disney resort is very big it requites lot of time to visit all attractions . DiDi will take 20-25 RMB from hotel to Disney . Shanghai railway station is 55 minutes away from hotel and DIDI will take around 145 RMB . Similarly Bund and pudong are also 45 minutes away from, DIDI will charge 100-120 RMB . Hotel facilities are very good , beds were comfortable and soft . Adequate lifts , kids play area near by small shops have every thing which are required during traveling.

Hotel staff was extremely friendly and accommodating. I traveled with a family of five who speak no Chinese; we had difficulty arranging the airport pick up before landing at the airport since we could not call directly and tried to rely on Trip customer service which did not go smoothly. Thankfully upon arrival airport staff were able to call and the hotel was very helpful in arranging pick up. We booked two rooms, one family suite and one king sized room. The family suite worked in terms of having enough beds, but the layout was a bit odd and you can tell it is a bit dated. There are rather steep stairs which make it not ideal for seniors as the beds are upstairs and the only bathroom is downstairs. The king room looked to be newly renovated and had no issues. There are two buildings to the hotel with the family suite in A and the king room in B so I think only the rooms in building B have been updated. We used the disneyland shuttle for the two days we stayed there which was excellent. The bus was in the located as stated by the hotel upon pick up but because there are so many other shuttles it’s best to arrive early at the parking lot to make sure you have enough time to find it. All in all, a great stay!

Aylajiu is very good for taking about your stay and help you around anything you need

The place is good, it is not far from Pudong international airport and they provide free pick up and drop off airport service. A quiet place to stay if you need to travel early the next day.

Very good

Ayla is very friendly and helpful. Hotel has transport to and from Disneyland, very convenient for visiting Disneyland.

Cleanliness and amenities- its excellent. The rooms are clean, well appointed and with most of the amenities you need. I had a wondeful interaction with 2 staffs during my stay. 1) Front Desk 小姜(Jerry)- who go the extra mile to ensure my entourage of 8 was pick up promptly from Pudong after my inbound flight delay. 2) Guest relation 小杨(King)who check us in efficiently. He even arrange the best rooms and F&B entitlement for our group. Overall we had a very enjoyable and pleasant stay.

We got a very warm welcome from mr John the relation manager, he upgraded our room and ask us to see the room for us to choose. He has been a great help for us while staying at Lu an Hotel. All the breakfast menus also taste great, thank you 👍

Good hotel for families with octonauts theme, close to Disneyland too

Overall good hotel. Plus point are the location, availability of free transfer fow whole family from airport and to n fro Disneyland, attentive and helpful staffs esp Tina n John. And for muslim, there is nearby halal food just a street away. John was very helpful in getting us a taxi to city centre. Definitely recommended for family n muslim traveller

My kids liked Disney themed room so much, the service was good and staffs were really nice. The breakfast was very optional and delicious. Special thanks to your effort for taxi, food, breakfast and shuttle service. Good luck 👍