China Grain Hotel

We went to the hotel to have a *relaxing* time for 4 days-3nights; that was our purpose when booking the China Grain Hotel, next to a big park with view on a lake, and far from the city centre: to enjoy a relaxing time. We were happy to arrive and discover our room. All in all clean (except for the scale; VERY dirty...). However the lobby was left VERY DIRTY (as it can be seen on the picture) the whole night! This is inadmissible in a hotel of such standing. The bad moment came the next morning when we literarily got scolded by an employee/manager in the restaurant at breakfast for preparing taking out the food we had left (in order to not waste any); her manners were terrible even if the hotel has a policy of not taking out food left (which apparently was not true since there was a sign saying: don't waste, take out your food). The matter would have been easily forgotten if she only had nicer manners and just let us know it was not allowed at the China Grain Hotel (whereas at some other 4- and 5-star hotels, it is absolutely accepted), but instead she was aggressive in her manners, and just destroyed the nice mood we had for the rest of our stay ... since we had booked for 3 breakfasts (we tried to cancel them, but it wasn't possible). The food at the breakfast wasn't very pleasant, there was no skill shown in making those dishes, and lots of it was mainly frozen food warmed up! Highly suggesting future clients to avoid their breakfast, there are no healthy options, and we are being refused when we ask if some personal preferences could be made, such as an omelette or scrambled eggs rather than just a heavily fried sunny egg (quite dry ... and cold, because they had been done in large quantities). It was not a terrible experience, but it was definitely enough to recommend others to look for other/better options. Location is very good, the rest was disappointing for a 4- 5-star hotel.

Service was great 👍🏻

the facility is a little bit old but the surrounding environment is really good.