Pullman Shanghai Central anmeldelser

Det er et dejligt hotel, og i en meget bekvem beliggenhed, kun få skridt fra Dapuqiao station på linje 9 og gåafstand til den franske koncession. Men hotellet ser bestemt ud til at være begyndt at lide af en vis forsømmelse, især for et Premium-mærke af Accor. Nogle tegn på slid i rummet, det mest fremtrædende er en kontorstol, hvis finish er afskallet. Også et tv, der trænger til at blive opdateret med dårlig billedkvalitet og ikke engang en HDMI-forbindelse. Men den mest skuffende del var det lave serviceniveau. Selvom personalet generelt var hjælpsomme med spørgsmål, skulle nogle ting ikke behøves at blive spurgt til et hotel af denne størrelse. Ved indtjekning blev der ikke givet nogen oplysninger om morgenmad. Jeg var nødt til at gå tilbage to gange for at spørge om tid og sted for morgenmad. Over tre nætter var værelset ikke gjort op. Jeg kan forstå, at rengøringspersonalet kan have været begrænset på grund af Covid, men sengen kunne i det mindste have været redt op, især når dette er et Premium-mærke. Morgenmaden var middelmådig, igen med referencen som et Premium-mærke. Nogle gode muligheder, men levede ikke op til Premium-tilbuddene fra sammenlignelige hoteller, for ikke at nævne pølserne, der var uspiselige, fordi tarmen var tilberedt til plastikkonsistensen. Til sidst var jeg ekstremt skuffet over at finde poolen lukket på grund af Covid (regeringens restriktioner var blevet ophævet), uden v****l før eller endda under check-in. Jeg valgte dette hotel specifikt til den indendørs pool, hvor vejret i Shanghai var koldt, så dette var et stort problem for mig. De angivne billeder er til en værelsesopgradering, hvilket blev værdsat (business studio room). Måske var dette et forsøg på at råde bod på nogle af begrænsningerne, såsom poollukningen og manglen på rengøring? Men ingen omtale af dette. Igen skulle personalet have været på forkant med disse ting, når de tjekkede ind. Med en vis opmærksomhed på disse forhold kunne dette hotel leve op til "Premium"-mærket for Accor. Desværre er det der ikke nu og kan forværres yderligere.

Specious, luxurious and amazing breakfast which was the best ever and I miss it . Good location too. Close to Tianzi Fang and old Shanghai

Stayed here six nights, enjoyed my stay. It was very comfortable. Porter helped to carry luggage to taxi. Max gave me a room upgrade, Kitty helped to change room. Hotel gave a special discount for laundry, loved the laundry service. Special thanks to level 21 housekeeper Xiaowei who was very helpful. I would like to stay here again.

There was a brief power trip in the morning. The bed was clean and comfortable.

I would like to strongly recommend this hotel for both leisure and business travel. Location is quite central with plenty of shops, restaurants and shopping centre nearby. Room is clean and full of nature lights. But most important is the services, as I’ve many luggage and the concierge staffs are extremely friendly and helpful! I’ll definitely rebook this hotel whenever I return to Shanghai.

Very good location and room big and clean.

Pullman hotel never disappoints. Everything is clean, the staff is very polite and helpful. Location is phenomenal and the newly renovated swimming pool looks fantastic!

It was very nice stay. The hotel is near the metro station(da pu qiao), it takes about 4 minutes by walk,and there are many shops around the hotel. Thank you.

Overall hotel is fine

The service of the hotel is what you will get from a 5 start hotel. The room looks a bit too old, and the amenities (TV, shower, hair dryer etc.) inside the room are quite outdated. There are many improvements the hotel can do to improve the customer staying experience. Overall, a good few days spent in this hotel.

I used to stay at Skyway Pullman many times for business/personal travel around year 2010. Glad I came back via trip.com this year. It is definitely convenient staying at Skyway Pullman. For international travelers: beautiful neighborhood for urban hiking; trendy but still local;

Hotel staff & services is good. Here robot to deliver order. Breakfast is very lavish & delicious.

The room is clean and the staff is attentive and helpful. It’s a good location, you have a mall and train station nearby. It’s around 20 mins car ride away from the bund. The only thing is the hotel is quite old…

It has very kind and nice hotelier and bellboys , they are willing to quick and kind help, all the services is so good I really highly recommend this hotel, hope u staying in Shanghai