Pullman Shanghai Central

Pullman Shanghai Central anmeldelser

Pullman Shanghai Central

No. 15 Dapu Road, Huangpu District, Shanghai, 200023, ChinaVis hoteloplysninger
Pullman Shanghai Central
Pullman Shanghai CentralPullman Shanghai CentralPullman Shanghai Central
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Gæsteanmeldelser

4.7/5
Enestående
6372 anmeldelse
Bekræftede anmeldelser
Placering4.7
Faciliteter4.6
Service4.7
Renlighed4.7
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Alle anmeldelser(6372)
Positive anmeldelser(6193)
Anmeldelser med billeder/video(627)
Venligt personale i receptionen(953)
Fantastisk til forretningsrejser(191)
Lækker morgenmad(191)
Vanskelig parkering(81)
Beliggende i centrum(77)
Har boet der flere gange(76)
Fantastisk swimmingpool(45)
Lækker buffet(25)
Negative anmeldelser(179)
Shane Canadian
Superior-værelse med queensize-seng
Overnattede i nov. 2022
Solorejsende
32 anmeldelse
3.7/5
Slået op den 28. dec. 2022
Det er et dejligt hotel, og i en meget bekvem beliggenhed, kun få skridt fra Dapuqiao station på linje 9 og gåafstand til den franske koncession. Men hotellet ser bestemt ud til at være begyndt at lide af en vis forsømmelse, især for et Premium-mærke af Accor. Nogle tegn på slid i rummet, det mest fremtrædende er en kontorstol, hvis finish er afskallet. Også et tv, der trænger til at blive opdateret med dårlig billedkvalitet og ikke engang en HDMI-forbindelse. Men den mest skuffende del var det lave serviceniveau. Selvom personalet generelt var hjælpsomme med spørgsmål, skulle nogle ting ikke behøves at blive spurgt til et hotel af denne størrelse. Ved indtjekning blev der ikke givet nogen oplysninger om morgenmad. Jeg var nødt til at gå tilbage to gange for at spørge om tid og sted for morgenmad. Over tre nætter var værelset ikke gjort op. Jeg kan forstå, at rengøringspersonalet kan have været begrænset på grund af Covid, men sengen kunne i det mindste have været redt op, især når dette er et Premium-mærke. Morgenmaden var middelmådig, igen med referencen som et Premium-mærke. Nogle gode muligheder, men levede ikke op til Premium-tilbuddene fra sammenlignelige hoteller, for ikke at nævne pølserne, der var uspiselige, fordi tarmen var tilberedt til plastikkonsistensen. Til sidst var jeg ekstremt skuffet over at finde poolen lukket på grund af Covid (regeringens restriktioner var blevet ophævet), uden v****l før eller endda under check-in. Jeg valgte dette hotel specifikt til den indendørs pool, hvor vejret i Shanghai var koldt, så dette var et stort problem for mig. De angivne billeder er til en værelsesopgradering, hvilket blev værdsat (business studio room). Måske var dette et forsøg på at råde bod på nogle af begrænsningerne, såsom poollukningen og manglen på rengøring? Men ingen omtale af dette. Igen skulle personalet have været på forkant med disse ting, når de tjekkede ind. Med en vis opmærksomhed på disse forhold kunne dette hotel leve op til "Premium"-mærket for Accor. Desværre er det der ikke nu og kan forværres yderligere.
Oprindelig tekstOversat af Google
6/7
Svar fra overnatningssted: Dear Valued Guest, thank you for taking the time to share your experience with us. We are very sad to learn that you had unpleasant stay. We will take this feedback to share to our relevant department to conduct training & improve our service standard. Therefore, we are looking forward to welcome you back in future. Thank you.
Gæstebruger
Superior-værelse med queensize-seng
Overnattede i aug. 2022
Forretningsrejsende
2 anmeldelse
5.0/5
Enestående
Slået op den 16. sep. 2022
Stella og Evelyn er dejlige værelse med meget ren service er god
Oprindelig tekstOversat af Google
Svar fra overnatningssted: Kære værdsatte gæst, tak fordi du tog dig tid til at dele din vidunderlige feedback. Vores team er glade for at høre, at du havde en god tid under dit ophold. Vi ser frem til at byde dig velkommen tilbage i den nærmeste fremtid.
Gæstebruger
Superior-værelse med 2 senge
Overnattede i sep. 2022
Rejs med venner
7 anmeldelse
5.0/5
Enestående
Slået op den 29. okt. 2022
Stella meget god. Evelyn god
Oprindelig tekstOversat af Google
Svar fra overnatningssted: Kære kunde: Jeg er Customer Experience Manager hos Pullman Shanghai Skyway. Tak for dine værdifulde råd om ophold på Pullman Shanghai Skyway. Det er en fornøjelse at høre din bekræftelse på vores arbejde. Jeg vil dele dine kommentarer med vores team. Hele tiden har vi konstant forbedret servicekvaliteten, og jeg tror på, at denne feedback vil bringe stor opmuntring til alle vores medarbejdere. Tak igen for at dele din oplevelse med os, og vi håber inderligt, at dit næste besøg bliver lige så behageligt som det forrige.
Gæstebruger
Superior-værelse med queensize-seng
Overnattede i feb. 2025
Forretningsrejsende
2 anmeldelse
4.0/5
Meget god
Slået op den 29. mar. 2025
Everything was good except that when I checked in, there was an empty water bottle on the chair and a tweezer underneath the bedside table.
Oversæt
Svar fra overnatningssted: 尊敬的客人,您好!我們很抱歉沒能讓您在入住上海中港滙鉑爾曼大酒店期間享受到應有的高品質服務。我們將彙報酒店管理層。真心希望您能夠再次入住,讓我們有機會向您展示我們完美的賓客體驗。
Gæstebruger
Særligt værelse med queensize-seng
Overnattede i jan. 2025
Solorejsende
1 anmeldelse
5.0/5
Enestående
Slået op den 11. feb. 2025
It was great. The staff was very polite and the gym and pool were both very clean. The hotel room was really nice. Great value for money!
Oversæt
Svar fra overnatningssted: Dear Valued Guest, thank you for taking the time to share your wonderful feedback. Our team is delighted to learn that you had a great time during your stay. We are looking forward to welcoming you back in the near future.
Xisumendalashengzhaokuangyi
Superior-værelse med queensize-seng
Overnattede i jan. 2025
Familie
1 anmeldelse
5.0/5
Enestående
Slået op den 2. feb. 2025
Front Office Service was great! From the moment we arrived, the receptionist greeted us with a warm smile and promptly checked us in. They were very attentive to our needs, providing useful information about the hotel facilities and local attractions. The process was efficient and hassle-free, making our arrival smooth and enjoyable. Overall, the front office staff exceeded our expectations with their professionalism and friendliness. We would definitely recommend this hotel to anyone looking for exceptional service during their stay.
Oversæt
Svar fra overnatningssted: Dear Valued Guest, thank you for taking the time to share your wonderful feedback. Our team is delighted to learn that you had a great time during your stay. We are looking forward to welcoming you back in the near future.
Stephen Sutanto
Superior-værelse med queensize-seng
Overnattede i dec. 2024
Par
29 anmeldelse
4.5/5
Fantastisk
Slået op den 3. feb. 2025
A very decent, practical and comfortable stay. The location is within 5mins walk from the nearest Metro Station (Dapuqiao). The hotel has aged, but still very well-maintained. The room is spacious, bed is very comfortable. Bathroom is big and nice as well. Breakfast is decent but a little disappointing, especially if you come down late they may not top-up the food and beverages anymore. But the selection is quite good. Staff are very welcoming and helpful. Overall very good stay and value-for-money. Recommend.
Oversæt
Svar fra overnatningssted: 尊敬的賓客您好,感謝惠賜有關下榻上海中港滙鉑爾曼大酒店的評價。 很抱歉給您帶來了不愉快的入住體驗。我們的管理團隊非常重視您的反饋,因此,我們非常渴望瞭解您的入住時的詳情,不知能否請您提供一下您的入住日期、房號及更多的具體細節,我們會進行深入的調查,併為此制定針對性的培訓。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
Gæstebruger
Superior-værelse med queensize-seng
Overnattede i nov. 2024
Familie
1 anmeldelse
4.2/5
Meget god
Slået op den 16. jan. 2025
Location is good, near to tourist spot “tian zi fang” room is pleasant if got air controller with a/c n heater will be great.
Oversæt
Svar fra overnatningssted: 尊敬的顧客: 我是上海中港滙鉑爾曼大酒店的客户體驗經理。感謝惠賜有關下榻上海中港滙鉑爾曼大酒店的寶貴意見。聽到您對我們工作的肯定,十分開心。 我會將您的意見與我們的團隊一起分享。一直以來,我們堅持不懈地提升服務質量,我相信這個反饋將給我們所有的員工帶來莫大的鼓舞。 再次感謝您與我們分享您的體驗,我們真誠地希望您的下一次光臨會像前一次一樣愉快。
Ciara
Særligt værelse med queensize-seng
Overnattede i okt. 2024
Solorejsende
1 anmeldelse
5.0/5
Enestående
Slået op den 18. nov. 2024
I had a wonderful stay at the Pullman Shanghai Central for a relaxing birthday staycation. The front desk team was fantastic and went above and beyond to accommodate a special request for my birthday. I was also pleasantly surprised when the chef delivered a delicious cake to my room to celebrate the occasion. The dining room where breakfast was served was stunning, and the pastries were especially delightful. Overall, I had a brilliant experience and would highly recommend this hotel to anyone looking for a memorable stay.
Oversæt
Svar fra overnatningssted: Dear Valued Guest, thank you for taking the time to share your wonderful feedback. Our team is delighted to learn that you had a great time during your stay. We are looking forward to welcoming you back in the near future.
songdocheese
Særligt værelse med queensize-seng
Overnattede i sep. 2024
Par
4 anmeldelse
4.2/5
Meget god
Slået op den 5. dec. 2024
Staff very friendly and helpful. Good breakfast and the rooms were clean. Subway very close and lots of shopping and good nearby.
Oversæt
Svar fra overnatningssted: Dear Valued Guest, thank you for taking the time to share your wonderful feedback. Our team is delighted to learn that you had a great time during your stay. We are looking forward to welcoming you back in the near future.
Svestka
Pullman Skyway Executive 2 enkeltsenge værelse
Overnattede i sep. 2024
Familie
4 anmeldelse
5.0/5
Enestående
Slået op den 20. okt. 2024
We had very good stay in this Pullman. Well located close metro, shopping mall and Tizinfang small streets. Front office was always very helpfull with any request i raised. Especially Zhou Kang help us to find for us one specific exhibicionismus in shanghai. Also Thanks to him we got our room earlier and it really helped us to survive our first day after long journey. Swimming pool is good one, reasonable size, just bring cap. We also liked Executive lounge with good variety of foods and drinks. Breakfast server till 10:30 also helped ;-). I can only recommend this hotel.
Oversæt
Svar fra overnatningssted: Dear Valued Guest, thank you for taking the time to share your wonderful feedback. Our team is delighted to learn that you had a great time during your stay. We are looking forward to welcoming you back in the near future.
Sosera
Særligt værelse med queensize-seng
Overnattede i sep. 2024
Forretningsrejsende
3 anmeldelse
5.0/5
Enestående
Slået op den 16. nov. 2024
The hotel are clean and near the center of the city. It’s easy for me to anywhere I want. The view of the hotel is great!
Oversæt
Svar fra overnatningssted: Dear Valued Guest, thank you for taking the time to share your wonderful feedback. Our team is delighted to learn that you had a great time during your stay. We are looking forward to welcoming you back in the near future.
Monica
Superior-værelse med 2 senge
Overnattede i mar. 2025
Familie
7 anmeldelse
5.0/5
Enestående
Slået op den 13. apr. 2025
Quite simply, we fell in love with Shanghai because of this hotel and its location! It is located in a thriving business and residential area beside the tourist attractions of Tianzifang and the local shopping mall called Sun Moon Light center which contained everything you could possibly want. The hotel gym and pool were excellent! The service was amazing and they upgraded us for my son’s birthday. We love this hotel and will definitely return!
Oversæt
Svar fra overnatningssted: Dear Valued Guest, thank you for taking the time to share your wonderful feedback. Our team is delighted to learn that you had a great time during your stay. We are looking forward to welcoming you back in the near future.
LAM WILKIN WAI KIN
Superior-værelse med queensize-seng
Overnattede i mar. 2025
Forretningsrejsende
11 anmeldelse
5.0/5
Enestående
Slået op den 7. apr. 2025
Great location, quiet area, 5min walk to Lu-one shopping center across the road offering western and local cuisine. 8-10min walk to popular TianZhi Fong- street market with bars and tourist shopping. Booked for one night then extended a second night, around 10mins taxi to Jingan Temple, People’s square and Nanjing Road. Staff were all very friendly, courteous and professional. thoughly enjoyed the stay. Clean hotel with modern decor, full facilities, huge room for ¥8xx per night in Shanghai. Great place to stay, and will definitely
Oversæt
Svar fra overnatningssted: Dear Valued Guest, thank you for taking the time to share your wonderful feedback. Our team is delighted to learn that you had a great time during your stay. We are looking forward to welcoming you back in the near future.
Gæstebruger
Superior-værelse med queensize-seng
Overnattede i feb. 2025
Par
4 anmeldelse
5.0/5
Enestående
Slået op den 25. mar. 2025
Great hotel close to Metro station so easy to get around. Staff are extremely helpful. Would stay again
Oversæt
Svar fra overnatningssted: 尊敬的顧客: 我是上海中港滙鉑爾曼大酒店的客户體驗經理。感謝惠賜有關下榻上海中港滙鉑爾曼大酒店的寶貴意見。聽到您對我們工作的肯定,十分開心。 我會將您的意見與我們的團隊一起分享。一直以來,我們堅持不懈地提升服務質量,我相信這個反饋將給我們所有的員工帶來莫大的鼓舞。 再次感謝您與我們分享您的體驗,我們真誠地希望您的下一次光臨會像前一次一樣愉快。