Swissotel Grand Shanghai

Swissotel Grand Shanghai anmeldelser

Swissotel Grand Shanghai

No.1 Yuyuan Road, Jing'an District, Shanghai, 200040, ChinaVis hoteloplysninger
Swissotel Grand Shanghai
Swissotel Grand ShanghaiSwissotel Grand ShanghaiSwissotel Grand Shanghai
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Gæsteanmeldelser

4.6/5
Enestående
4316 anmeldelse
Bekræftede anmeldelser
Placering4.7
Faciliteter4.5
Service4.6
Renlighed4.7
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Alle anmeldelser(4316)
Positive anmeldelser(4199)
Anmeldelser med billeder/video(524)
Nemt at komme rundt(403)
Praktisk for shopping(198)
Fantastisk til forretningsrejser(152)
Venligt personale i receptionen(122)
Tæt på metro(118)
Har boet der flere gange(73)
Fantastisk swimmingpool(43)
Fremragende eftermiddagste(16)
Negative anmeldelser(116)
Gæstebruger
Parent-child Room
Overnattede i sep. 2022
Familie
1 anmeldelse
4.7/5
Vidunderligt
Slået op den 18. okt. 2022
Personalet var søde og venlige, selve hotellet er ekstremt rent, morgenmaden er meget god, som altid nød vi opholdet meget. Det var første gang, vi havde et forældre-barn-værelse, vi elskede det alle 😊
Oprindelig tekstOversat af Google
Svar fra overnatningssted: Kære gæst, tak fordi du tog dig tid til at indsende en anmeldelse af dit seneste ophold hos os på Swissôtel Grand Shanghai. Det er så smigrende og motiverende at modtage så positiv og opmuntrende feedback. Jeg er sikker på, at denne feedback vil tjene som en opmuntring til alle vores medarbejdere, da vi stræber efter løbende at forbedre kvaliteten af vores tjenester. På vegne af teamet sender vi vores hilsener og ser frem til at byde dig velkommen tilbage meget snart i nær fremtid. Guest Experience Manager-Ricky Zhao
Chi Wo
Classic-dobbeltværelse
Overnattede i feb. 2025
Familie
15 anmeldelse
4.5/5
Fantastisk
Slået op den 25. mar. 2025
Perfect location & good service. The only drawback is the breakfast - the same everyday and is not good value for money.
Oversæt
Svar fra overnatningssted: Dear Guest, We very much appreciate your comments regarding your stay at the Swissôtel Grand Shanghai. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. We do apologize for unpleasant experience on breakfast. Thank you for your kind feedback, and we hope to see you again soon for another magnified journey with us. Guest Experience Manager-Ricky Zhao
Anonym bruger
Premier Deluxe-værelse
Overnattede i feb. 2025
Forretningsrejsende
15 anmeldelse
4.0/5
Meget god
Slået op den 23. mar. 2025
The hotel is about an hr+ ride from the airport. There are many food eateries around the area and it is very convenient.
Oversæt
Svar fra overnatningssted: Dear Guest, thank you for taking the time to submit a review for your most recent stay with us at Swissôtel Grand Shanghai. It is so flattering and motivating to receive such positive and encouraging feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.On behalf of the team, we send our regards and are looking forward of welcoming you back very soon in the near future. Guest Experience Manager-Ricky Zhao
Amy Snow
Classic-dobbeltværelse
Overnattede i feb. 2025
Familie
8 anmeldelse
5.0/5
Enestående
Slået op den 8. mar. 2025
I stay here regularly. The room is very good, the service is good, the food is delicious. The sub-district is in the city center, convenient for traveling and shopping.
Oversæt
6/8
Svar fra overnatningssted: Dear Guest, We very much appreciate your comments regarding your stay at the Swissôtel Grand Shanghai. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.Thank you for your kind feedback, and we hope to see you again soon for another magnified journey with us. Guest Experience Manager-Ricky Zhao
Willy Yung
Classic-værelse med to enkeltsenge
Overnattede i feb. 2025
Familie
17 anmeldelse
4.2/5
Meget god
Slået op den 25. mar. 2025
Location is great. Center of where wanted to go. Nearby food was great as well. Staff are friendly
Oversæt
Svar fra overnatningssted: Dear Guest, thank you for taking the time to submit a review for your most recent stay with us at Swissôtel Grand Shanghai. It is so flattering and motivating to receive such positive and encouraging feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.On behalf of the team, we send our regards and are looking forward of welcoming you back very soon in the near future. Guest Experience Manager-Ricky Zhao
aryamoney
Classic-dobbeltværelse
Overnattede i jan. 2025
Familie
1 anmeldelse
4.2/5
Meget god
Slået op den 24. feb. 2025
The location is excellent, and the swimming pool is fantastic. While the rooms are a bit old and there are cracks in the ceiling, the friendly service made up for it. Overall, a good option for travelers seeking comfort and convenience.
Oversæt
Svar fra overnatningssted: Dear Guest, thank you so much for taking the time to share your detailed feedback about your stay with us. We are truly delighted to hear that you were impressed with our prime location and the wonderful swimming pool. These are aspects we take great pride in, and your positive comments are highly encouraging for our entire team.We sincerely appreciate your understanding regarding the condition of the rooms. The cracks in the ceiling and the overall age of the rooms are areas we are actively addressing. We have already scheduled renovations to modernize the rooms, ensuring they match the high - standard service and amenities that our guests deserve.We're glad that our friendly service managed to enhance your experience and make up for the room issues. Our staff is dedicated to providing warm and attentive service, and your recognition of their efforts means a great deal to us. We hope that you'll consider staying with us again in the future. We're confident that once the renovations are complete, you'll notice a remarkable transformation in the rooms, while still enjoying the excellent location, fantastic pool, and friendly service that you've come to appreciate. Thank you again for your support, and we look forward to welcoming you back. Best Regards, Ricky Zhao Guest Experience Manager
toriness
Premier Deluxe-værelse
Overnattede i jan. 2025
Forretningsrejsende
89 anmeldelse
5.0/5
Enestående
Slået op den 14. feb. 2025
I’ve stayed at this hotel a number of times for business trips to Shanghai and it’s always a great experience. Big room, clean, staff are very helpful and friendly. I didn’t add breakfast to my room this time but it is worth adding if you stay, it’s a great spread. It’s also an easy walk to lots of great restaurants and bars including the French quarter. Highly recommend if you come to Shanghai for business or pleasure.
Oversæt
Svar fra overnatningssted: Dear Guest, We very much appreciate your comments regarding your stay at the Swissôtel Grand Shanghai. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.Thank you for your kind feedback, and we hope to see you again soon for another magnified journey with us. Guest Experience Manager-Ricky Zhao
Nanemane
Classic-dobbeltværelse
Overnattede i dec. 2024
Forretningsrejsende
24 anmeldelse
5.0/5
Enestående
Slået op den 5. jan. 2025
Thank you so much for the great service. Crystal and Steve were great and helped us during our stay there. They were kind and supportive. Thank you for your help
Oversæt
Svar fra overnatningssted: Dear Guest, We very much appreciate your comments regarding your stay at the Swissôtel Grand Shanghai. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.Thank you for your kind feedback, and we hope to see you again soon for another magnified journey with us. Guest Experience Manager-Ricky Zhao
Gæstebruger
Classic-værelse med to enkeltsenge
Overnattede i nov. 2024
Familie
5 anmeldelse
4.7/5
Vidunderligt
Slået op den 2. jan. 2025
Well maintained hotel. Didn't have smoke smell at all in the room. The only complain was the room was too hot!!! Please set the room temperature at 18 census in the winter , that is the normal temp for in door in most of the countries of the world!!!!!!!
Oversæt
Svar fra overnatningssted: Dear Guest, Thank you for taking the time to submit a review of your recent stay at the Swissôtel Grand Shanghai.We apologize for your unpleasant experience regarding the temperature of your room, which is usually set between 22-24 degrees due to the changing weather in Shanghai during the day and night. We send our sincere regards and look forward to welcoming you back in the near future. Guest Experience Manager - Ricky Zhao
Manenatta
Classic-værelse med to enkeltsenge
Overnattede i nov. 2024
Familie
1 anmeldelse
5.0/5
Enestående
Slået op den 1. jan. 2025
The hotel is nice and clean.  We love the location and service of staffs especially with the early check in.  I would recommend this hotel and it’s nice to go back again for the next visit.
Oversæt
Svar fra overnatningssted: Dear Guest, thank you for taking the time to submit a review for your most recent stay with us at Swissôtel Grand Shanghai. It is so flattering and motivating to receive such positive and encouraging feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.On behalf of the team, we send our regards and are looking forward of welcoming you back very soon in the near future. Guest Experience Manager-Ricky Zhao
Wing Yip William
Classic-dobbeltværelse
Overnattede i nov. 2024
Familie
3 anmeldelse
5.0/5
Enestående
Slået op den 27. dec. 2024
Excellent services and location is very convenient. Staff are friendly and are able to speak English.
Oversæt
Svar fra overnatningssted: Dear Guest, We very much appreciate your comments regarding your stay at the Swissôtel Grand Shanghai. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.Thank you for your kind feedback, and we hope to see you again soon for another magnified journey with us. Guest Experience Manager-Ricky Zhao
sw
Classic-dobbeltværelse
Overnattede i nov. 2024
Familie
27 anmeldelse
4.2/5
Meget god
Slået op den 22. dec. 2024
Location was very good Service expected from a swissotel , Didn't like the purovel amenities. Hotel sufficiently clean.
Oversæt
Svar fra overnatningssted: Dear Guest, thank you for taking the time to submit a review for your most recent stay with us at Swissôtel Grand Shanghai. It is so flattering and motivating to receive such positive and encouraging feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We apologize for your unpleasant experience with the hotel facilities and we will share your valuable comments with our hotel management for improvement.On behalf of the team, we send our regards and are looking forward of welcoming you back very soon in the near future. Guest Experience Manager-Ricky Zhao
BoboNeon
Classic-værelse med to enkeltsenge
Overnattede i nov. 2024
Par
5 anmeldelse
4.7/5
Vidunderligt
Slået op den 16. dec. 2024
The breakfast is awesome , has a good spread. When you order for food delivery, you have to go to food collection storage outside the hotel to collect, the hotel will not send your food to your room. The location is good, very convenient to travel around.
Oversæt
Svar fra overnatningssted: Dear Guest, thank you for taking the time to submit a review for your most recent stay with us at Swissôtel Grand Shanghai. It is so flattering and motivating to receive such positive and encouraging feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.On behalf of the team, we send our regards and are looking forward of welcoming you back very soon in the near future. Guest Experience Manager-Ricky Zhao
Gæstebruger
Classic-værelse med to enkeltsenge
Overnattede i nov. 2024
Rejs med venner
11 anmeldelse
5.0/5
Enestående
Slået op den 29. dec. 2024
Love this hotel! It is the only hotel I will stay at when visit Shanghai due to its exceptional position, friendly staff and great facilities.
Oversæt
Svar fra overnatningssted: Dear Guest, thank you for taking the time to submit a review for your most recent stay with us at Swissôtel Grand Shanghai. It is so flattering and motivating to receive such positive and encouraging feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.On behalf of the team, we send our regards and are looking forward of welcoming you back very soon in the near future. Guest Experience Manager-Ricky Zhao
Langaoroad
Executive værelse-Queen Size seng
Overnattede i nov. 2024
Forretningsrejsende
15 anmeldelse
5.0/5
Enestående
Slået op den 6. dec. 2024
The lounge staff is amazing! Lulu, Jojo, Leticia, Cher、Ive, Sunny, everyone was very friendly, good food, good service, and the hotel is very well located.
Oversæt
Svar fra overnatningssted: Dear Guest, We very much appreciate your comments regarding your stay at the Swissôtel Grand Shanghai. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.Thank you for your kind feedback, and we hope to see you again soon for another magnified journey with us. Guest Experience Manager-Ricky Zhao