Holiday Inn Express Shanghai Zhenping anmeldelser

Svar fra overnatningssted: Dear guest, Thank you so much for your wonderful feedback! We're delighted to hear that you had a positive experience with our service. Your satisfaction is our top priority, and we strive to provide the best possible experience for every guest.Our hotel's strategic position at the intersection of Zhongshan North Road and Zhenping Road in Putuo District, with easy access to Metro Lines 3, 4, and 7 (Zhenping Road Station), indeed makes getting around the city a breeze. We sincerely hope to have the pleasure of welcoming you back soon when you visit this beautiful city again. Warm regards, IHG Social Listening Team

Svar fra overnatningssted: Dear GuestThank you very much for your positive feedback! We're glad to hear that our location near the subway makes it easy for you to get around. We have chosen an excellent location, next to the exit of subway lines 3, 4 and 7 (Zhenping Road Station), so travelling is very convenient. It's wonderful that you found the area not only uncrowded but also convenient, with many shops, restaurants and street food to enjoy in comfort. We strive to make your stay as enjoyable as possible and it's great to know that we have succeeded in making you feel at home. We look forward to welcoming you back soon!IHG Social Listening Team

Svar fra overnatningssted: Dear Guest, Thank you for choosing to stay at our hotel and for providing us with your feedback and rating. I am pleased to hear that you are satisfied with our hotel's location, staff service and language communication. We attach great importance to the issue of breakfast and will strengthen the management and improvement. We will look into the issue of insufficient and untimely replenishment of dishes you mentioned as soon as possible and take measures to improve it, ensuring that guests have a better and more varied choice when enjoying breakfast. Thank you again for your feedback and assistance. Given the opportunity, we look forward to providing you with an even better service and accommodation experience. IHG Social Listening Team

Svar fra overnatningssted: Dear Guest, Thank you for staying with us. We are pleased to hear that you liked the hotel rooms, location and breakfast. We sincerely apologise for the issue regarding the enforcement of the no smoking policy and the unpleasant odour in the room. This is a matter we take seriously and we will take immediate steps to improve. We will increase our monitoring and ensure stricter enforcement to provide a fresh and pleasant environment for all our guests. We look forward to serving you again and showing you our improvements. Have a great day! IHG Social Listening Team

Svar fra overnatningssted: Dear GuestThank you for your wonderful review! We're delighted to hear that you found our location at Zhen Ping Station Exit 7 convenient. Your satisfaction with our prime location is music to our ears, as it's always our goal to provide our guests with easy access to everything they need.We're also delighted that our receptionists made a positive impression on you, that they were able to assist you and arrange a room on a higher floor to enhance your stay - your feedback is incredibly valuable to us and we're delighted that you enjoyed your experience. We look forward to welcoming you back soon and providing you with even more memorable moments. Thanks again and all the best!Kind regards,IHG Social Listening Team

Svar fra overnatningssted: Dear Guest,Thank you for your feedback. We apologise for not meeting your expectations regarding the variety of western food at breakfast. We strive to provide a varied and satisfying dining experience and your comments are valuable to us.We are committed to improving our breakfast offerings to include a wider range of Western options. According to industry research, improving breakfast variety is key to increasing guest satisfaction. We are considering introducing more western style dishes to meet our guests' preferences.We appreciate your understanding and look forward to serving you better with an enhanced breakfast experience in the future.Yours sincerely,IHG Social Listening Team

Svar fra overnatningssted: Dear Guest, Thank you for staying with us and sharing a satisfactory stopover experience with us. We will endeavour to provide you with warm greetings, careful inquiries, patient answers, attentive service and professional efficiency, which are all duties. The hotel is located at the exit of subway lines 3, 4 and 7 (Zhenping Road Station). You can take subway line 3, 4 and 7 to reach Jing'an Temple, Xujiahui, National Convention and Exhibition Center and Shanghai Exhibition Center. We look forward to serving you again in the near future. Yours sincerely. IHG Social Listening Team

Svar fra overnatningssted: Dear Guest,Thank you for sharing your feedback with us.We sincerely apologise for any disappointment you may have experienced during your stay at our hotel. We are sorry to hear that the facilities did not meet your expectations.Please know that your feedback is invaluable in helping us to identify areas for improvement. We will immediately investigate these issues and take the necessary steps to rectify them and ensure that this experience does not happen again.Thank you for sharing your concerns with us. We look forward to welcoming you back with a much improved experience.IHG Social Listening Team

Svar fra overnatningssted: Dear guest, thank you for your support and review of the hotel, we have chosen a superior location, adjacent to the exit of rail transit lines 3, 4 and 7 (Zhenping Road Station), travelling is very convenient. We focus on providing guests with spacious and comfortable accommodation, our rooms are carefully designed and decorated, warm and comfortable atmosphere to make you feel at home. You'll enjoy comfortable bed, refreshing shower, office-style, leisure facilities, Chinese and Western breakfast buffet, all created to allow you to have an easy travelling experience. We hope to see you again soon. IHG Social Listening Team

Svar fra overnatningssted: Dear Guest， thank you for choosing our hotel and leaving a review. We are glad to hear that you had a very decent stay with us and enjoyed our good breakfast.We are delighted to know that our location close to the Zhenping subway was convenient for you. Our team is constantly working to ensure that all of our guests have a comfortable and pleasant experience during their stay.Thank you again for taking the time to share your positive experience with us. We look forward to welcoming you back in the future.Best regards, IHG Social Listening Team

Svar fra overnatningssted: Dear Guest，Thank you for your positive feedback! We're glad to hear that you enjoyed your stay with us and found our hotel to be a great choice. We strive to provide excellent customer service and make every guest feel comfortable and welcome. Thank you for choosing our hotel, and we hope to see you again soon!Sincerely，IHG Social Listening Team

Svar fra overnatningssted: Dear Guest,Thank you for taking the time to give us your feedback. We are pleased to hear that you found the price of our hotel to be reasonable and that your stay was worthwhile.We are also pleased to hear that you enjoyed our breakfast buffet, which offers a wide variety of delicious food. Our team works hard to provide a great dining experience for all our guests.The hotel has been open for a number of years. Although we have always paid attention to the maintenance and upkeep of the facilities, time flies and the hotel has a large passenger flow, which inevitably leaves some traces of time. In the future, we will speed up the pace of facility maintenance and item updates to provide guests with more fashionable and modern exquisite facilities.We look forward to seeing you again! Have a great day! IHG Social Listening Team

Svar fra overnatningssted: Dear guest, thank you for your support and evaluation of the hotel, this stay, failed to bring you a very pleasant stay experience, Xiaozhi apologies. We attach great importance to your comments and feelings, your feedback, we have feedback to our guest room department, we will certainly strengthen the training of staff and guest room inspection efforts, to provide you with a comfortable and pleasant stay is our unchanging purpose. Our hotel rooms are also set up non-smoking rooms, and placed non-smoking signs, and we clean the room, if there is a smell of smoke, will also be smoke-free treatment. We suggest that when you stay next time, you can inform us of your needs so that we can do another smoke-free treatment for you in advance. If you have any queries during your stay, please do not hesitate to contact our reception staff and we will do our best to provide you with services and assistance to make your stay comfortable and enjoyable. We will do our best to make your stay more enjoyable and look forward to welcoming you back to our hotel and wishing you a happy and prosperous New Year! IHG Social Listening Team

Svar fra overnatningssted: Dear guest, thank you for your support and evaluation of the hotel, going out, the hotel's sanitary conditions is the top priority, we feel the same. In addition to the overall cleanliness, we have a global standard, a hundred tests, efficient sterilisation, to give you every day, no matter how attentive. We offer excellent location, safe and reliable environment, spacious and comfortable rooms at affordable prices, exquisite and complete support facilities without redundancy, as well as brand features such as refreshing bath, quality sleep and smart breakfast, and more warm, attentive and professional services throughout the company. We apologise for the lack of perfect language communication during your stay, we will improve our services and encourage our staff to learn languages from all over the world, and we look forward to seeing you again! We wish you a safe journey! IHG Social Listening Team