the Peninsula Shanghai anmeldelser

Definitely one of the best hotels in Shanghai. I have stayed at different five star hotels and the Peninsula is second to none. However, the breakfast part was disappointing as food quality was just so-so, and there is no juices at the buffet area (servers have to take your beverage orders but apparently very understaffed during CNY).

This is a beautiful hotel in an excellent location on Shanghai’s Bund. The staff in the hotel went above & beyond to provide us with a most enjoyable and memorable New Year’s Eve & New Year’s Day stay. Our rooms were extremely spacious, well equipped and wonderfully soundproofed so we did not hear any road noise or sounds from surrounding rooms. The beds and pillows were super comfortable so we had excellent nights sleep. We needed to borrow a wheelchair which the hotel loaned us without charge which was amazing. If we returned to Shanghai for another special occasion we would definitely consider rebooking The Peninsula

Room is clean and service is perfect. Breakfast at the lobby is of highest quality. Location is just 1 traffic light across the bund. Only cons is quite a walk away from mrt. Will definitely be back again!

It was so clean and staff was so kind. Breakfast was delicious too. I'll visit here again next time!

The waitress pulled my plates away when I place my napkin on the chair. The rest is wonderful

The location of this hotel is simply unbeatable for those looking to enjoy the stunning night views of the Waitan. Within just a three-minute walk, you can take in the breathtaking skyline, making it a perfect choice for anyone wanting to experience the beauty of Shanghai. The surrounding neighborhood is also a delight, with excellent restaurants offering great ambiance and a variety of dining options. However, one drawback was the room temperature—it was uncomfortably cold when we arrived. Despite having a staff member check the facility, the issue wasn’t resolved at first. Fortunately, after following up again, it was properly fixed, which we appreciated. Overall, our stay was very enjoyable, and the prime location, along with the vibrant surroundings, made it a memorable experience.

Wonderful Christmas holiday at the Peninsula! Excellent staff and service. Beautiful pool. Thanks for your hospitality.

Amazing hotel. Service just a bit slow. A little crowded. Pool is just another level.

The Peninsula Hotel, which celebrated our 30th wedding anniversary, was perfect. From beginning to end, the service was perfect, and I especially thank the manager 'HARRIS' for doing his best not to ruin our anniversary in person despite small mistakes made by the hotel. Thanks to this, I had a happier and better time.

Convenient room, clean, quiet, soft furniture. Hotel personnel is professional. Highly suggest.

Hotel service level is very good, view is astonishing, breakfast with very good choice and quality. Room is huge! Staying with kids is very comfortable. Queue on entrance to lobby restaurant should be prevented as it leaves negative impression). Room requires some renewal as it has small things to be fixed in decoration.

Employee the professionally enough. Does not like other peninsula hotel. 

Hotel is nice and clear, good location and very good service.

One of the best hotels I ever stayed, the location is excellent, just besides The Bund and most of the sightseeing points in Shanghai. Staffs are helpful and friendly, with quick responses to service requests. For the room, although just besides The Bund, the room is really quiet during the stay. We will stay in this hotel in the next Shanghai trip.