The Westin Bund Center Shanghai anmeldelser

Staff ok. Reasonable English and willing to help. Hotel and rooms are clean and service not intrusive. Location is good. Not far from some sights. Can easily walk to Nanking pedestrian are (南京步行街). Hotel facilities are not up to standard of an international brand. Breakfast ok. But our TV sets in our room had terrible reception particularly to the Chinese channels, it happens that I like to watch the CCTV (chinese central tv?) documentaries and I could not, as I informed the front desk on the 2nd day, not fixed, then informed on the 3rd morning then slightly better, so I gave up. Also, for some reason, the tv sets in the room and the living room were linked and when I turned on one, the other would start but not synchronized. At the first night, nothing could be done but to turn both off. There was also water leakage of ?water from the closet ceiling, my wife's dress was wet from that, after fixing on the 2nd day, on the 3rd day, leak less but water still dropped. To be fair. The front desk asked me if I needed to change room by then but I was leaving on the 4th morning and my wife had moved all the clothing to the connecting room closet, so no harm already. Definitely not going back and not recommend this hotel. Our friends told us that this hotel was old but not an excuse.

Probably the best location on the Bund, but downside is that swimming pool is small

The hotel is a bit aged. Since it was an iconic 5-star hotel in Shanghai, I thought the hotel would keep upgrading itself and kept itself up with the other 5-star hotels in the city, and I was expecting the Japanese style toilets in the room but unfortunately the hotel does not have them. The breakfast offers a wide variety of choices but do not expect too much. The employees were ok, but nobody came to the taxis/cars to assist the customers with their luggage, and it took too long for the amenity items, such as tooth brushes, to get delivered to the room.

very nice hotel, very clean and spacious rooms, close to the bund and great brunch on a Sunday

Great location and they have family room

celebrated the New Year. The hotel is very beautiful with history. The staff is friendly, high level of service.

Beautiful view from the room, amazing service, great breakfast options and fab location, would definitely stay again

Location is great. Staff were kind and very helpful. We really enjoyed our stay!

Hotel was clean and sheets were extremely comfortable. Room air conditioner was cold and working well (unlike other hotels in china with controlled temperatures) which I really appreciated. Room cleaning service is great! View of the bund is wonderful, though I was only able to see the Oriental Pearl Tower as the rest of the major towers are blocked by the building right infront of the window. Privacy might be an issue as people in the opposite buildings could look right into my room and bathroom, especially at night with my room lights on. I could also clearly see whatever was going on in the opposite buildings if their curtains were not closed. That is a pity considering the large windows the hotel room had to offer, as the view is mostly blocked by buildings right infront. Though you can walk to Nanjing Road, cycling is more convenient and if thats not what you want to do, the walk may be a little far if you want to go there often. You can also walk to The Bund. Nearest metro station is Yuyuan Garden which is about a 15-20min stroll away. Overall a really good stay despite the privacy issue, if you dont mind that then this is a good choice if you would like to be further away from the hustle and bustle.

Good service and helpful staff

I want to thank Mr Coca Zheng at the concierge who was so helpful with my luggage, ordering of taxis and giving me directions to the places of interest.

Perfect location, great price, excellent room service good quality and menu selection, many onsite dining options

Our stay was great. We really loved the buffet breakfast and enjoyed the pool.

I stayed at The Westin Bund Center Shanghai for a business trip, and it was an exceptional experience. The hotel's location is perfect, offering easy access to key business districts and stunning views of the Bund. The room was spacious, clean, and well-appointed, providing a comfortable and relaxing environment after a long day of meetings. The staff were incredibly professional and attentive, ensuring that all my needs were met promptly. The breakfast buffet was a highlight, with a wide variety of delicious options to start the day right. I highly recommend The Westin Bund Center Shanghai for anyone traveling on business or leisure. I look forward to my next stay!