Anonym bruger
12. november 2024
This hotel is very old and shabby, and does not match their chain's reputation. Location wise is great as they are next to Pudong Avenue metro station exit 8.
There is no lift in two buildings. I requested to get a free room upgrade to be in a lift accessible room because that day was my birthday. Unfortunately, I got rejected directly, saying that the price difference of RMB50 per night is huge whereby I'm staying for 2 nights. TBVH, I got a free upgrade without requesting in Suzhou which worth SGD240 ish two nights as I was checking out on my birthday.
The staff is not friendly and helpful at all, they all have faces like I owe them billions :) The only friendly staff is the housekeeper aunty.
One grateful thing is that I arrived at the hotel about 10.30am and they have a room for me to put my luggage aka check in. However, the room's floors are spoiled and wallpapers are brownish even some parts at the bottom beside the bed are tearing off (didn't manage to take photos of the wall).
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