Novotel Suites Shanghai Hongqiao

This hotel is great for its spacious duplex room for my family of 4. Had a great check in experience with the front counter as they had assisted me with promptly with advice to get a good breakfast deal for my 3 night's stay. Service was prompt whenever I requested for extra towels. Disappointed with the cleanliness of the floor as it felt dusty upon entering. I did a mop using the floor towel and it was all black. Gym and swimming pool was also closed during my stay from 25- 28 Dec 2024, citing reason which was new to me. Supermarket is located within the hotel enclosure and marketing is a breeze, however no utensils or extra cups (standard 2 provided) are available in the room, which is inconvenient. There is a small stretch of F&B outlets and very limited shopping a very short walk away which helps if I need a quick fix. Overall, this is a hotel that is value for money and satisfy for criteria for space

It's a great hotel for those who come for an exhibition. The rooma are very big and spacious with kitchen Rooms are Soho designed with a bed on the second floor of the room. If you plan to walk in the city centre, it's about 50 min drive by taxi.

Verry good

It was a very pleasant stay. We stayed as a family in the executive suite on the 5th floor, for one night. Unfortunately the laundry room was being renovated until October 20. It could have been helpful to know this before, so we could have prepared for the situation. The staff was really nice, and the location for a stay nearby Hongqiao train station/ airport is just perfect. The accommodation lives up to its Novotel brand name.

One of the largest rooms I have stayed in so far. Provide basic essentials. Only stayed for a night so not much to share.

Excellent service