Xinju Garden Hotel (Shanghai International Tourism Resort) anmeldelser

Name: Xinju Garden Hotel (Shanghai International Tourism Resort)
Address: Building 2, No.30 Lubin Road, Pudong New Area, Shanghai, China, Building 2, No.30 Lubin Road, Mainland, Kina
Rating: 4.4

Xinju Garden Hotel (Shanghai International Tourism Resort)

Building 2, No.30 Lubin Road, Pudong New Area, Shanghai, ChinaVis hoteloplysninger

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Gæsteanmeldelser

4.4/5

881 anmeldelse

Bekræftede anmeldelser

Placering4.4

Faciliteter4.4

Service4.5

Renlighed4.4

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Alle anmeldelser(881)

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God værdi for pengene(103)

Store værelser(99)

Stilfuldt miljø(98)

Venligt personale i receptionen(61)

Gennemsnitlig lydisolering(30)

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Tæt på forlystelsespark(5)

Negative anmeldelser(36)

Maro 马洛恩

Særligt værelse

Overnattede i okt. 2024

Rejs med venner

6 anmeldelse

2.5/5

Slået op den 2. dec. 2024

The hotel offers an affordable stay with a friendly and helpful receptionist who promptly changed my room when the first one was dirty. However, the location is far from the city center, with no nearby restaurants or public transportation, making it inconvenient for travelers. Despite advertising breakfast, it was unavailable during my stay, and there were electricity outages for the first two days. While the price is good for those who prioritize budget over convenience, it may not be suitable for guests seeking basic amenities and a central location.

Oversæt

Svar fra overnatningssted: 你好我們這裏離迪士尼近！迪士尼離市區比較遠！

SARA (Awesome Traveler)

Fashionable Double Room

Overnattede i sep. 2024

Par

13 anmeldelse

3.2/5

Slået op den 5. okt. 2024

Rooms were big and clean. But the location is not convenient for people without a car. It’s very far from the downtown, no restaurants around. It’s very quiet. I booked the room with breakfast and they said the cook isn’t available. So they prepared a very basic breakfast of milk boiled eggs and one vegetable stuffed bun for each person upon my request. However I have asked them to change the bedding but they didn’t bother and also the room cleanup is very average. But at this price it’s quite reasonable.

Oversæt

6/7

Svar fra overnatningssted: 歡迎你再次過來遊玩！祝你生活愉快

Louie1

Fashionable Double Room

Overnattede i jul. 2024

Solorejsende

4 anmeldelse

5.0/5

Enestående

Slået op den 5. aug. 2024

Near to Disneyland. The room was clean. Check-in was fast. Awesome.

Oversæt

Svar fra overnatningssted: 感謝認可歡迎下次光臨

Khrystyna

Særligt værelse

Overnattede i sep. 2023

Solorejsende

9 anmeldelse

4.5/5

Fantastisk

Slået op den 13. okt. 2023

Nice hotel. Very friendly staff. A little bit far from Ubud center, but there’re many nice cafes nearby. Tasty and cheap breakfast 🥞 Actually no indoor swimming pool, was before, now it’s a part of the restaurant.

Oversæt

Svar fra overnatningssted: 感謝親的認可歡迎下次過來

Anarshdee

Duplex Family Loft

Overnattede i jun. 2024

Familie

13 anmeldelse

5.0/5

Enestående

Slået op den 9. aug. 2024

Wow very wonderful hotel guve me chances i love this hotel better

Oversæt

Svar fra overnatningssted: 感謝認可歡迎下次光臨

Mirza Maghfira Annisa

Særligt værelse

Overnattede i dec. 2023

Rejs med venner

4 anmeldelse

5.0/5

Enestående

Slået op den 8. jan. 2024

Clean room, and it’s so big for me and my 2 friends. They have shuttle bus for Disneyland as well

Oversæt

Svar fra overnatningssted: 尊敬的賓客，您好，感謝您把這次住宿體驗分享出來，非常感謝您對我們酒店的認可，我們酒店全體員工都是抱着熱情、好客的待客之道來面向每一位住客，酒店每天都有迪士尼免費的接送班車，酒店衞生每天都有專業的阿姨精心打掃。就是為了能讓遊玩一天的您們能好好的休息。再次感謝您的五星好評，期待您的再次入住ღ（ ´･ᴗ･` ）比心Dear guest, hello. Thank you for sharing this accommodation experience. Thank you very much for your recognition of our hotel. All staff of our hotel treat every guest with enthusiasm and hospitality. The hotel provides free Disney shuttle buses every day, and the hotel is meticulously cleaned by professional aunties. It's just to allow you, who have been playing all day, to have a good rest. Thank you again for your five-star review, and we look forward to your next stay

affaz

Deluxe-værelse med 2 senge

Overnattede i nov. 2023

Familie

4 anmeldelse

1.5/5

Slået op den 30. dec. 2023

One of the worst experience. I recommend never to go to this hotel. the only advantage is that this hotel is near to the Shangahi Disneyland and it has free shuttle buss. 1. Water availability: There was no hot water available for 3 days and it was winter period. we didn’t even wash our self for entirely 3 days. 2. Room: The room pictures on this app is totally different than the actual room. We booked a room with a room with the closet but they gave us a room without the closet. we had to complain and change the room. 3. Room Temperature: The room temperature is worse, had to on the heating after entering the room. so everyday have to wait in cold until the room is warm enough. when we talked to the reception she said it’s like that in all the rooms. 4. Cleaning Service: There is a button to on for cleaning, but it seems that we have to inform the reception if we want to clean and that button is useless. After informing to clean also they clean the toilet only. 5. Room Amenities: Requested the reception for a fork/ spoon and they saifd it’s not available at the hotel. 6. Luggage Storage: Asked the receptionist to store the luggage after checkout until our departure time to airport. She asked the quantity of the luggage and said yes. Once we went downstairs, she said that the luggaes are too many any refuses to keep them, we had no other option so we kept the luggages in the dining area at our own risk. 7. Customer Service: There was one good receptionist, but the other one is extremely rude. doesnt even greet and is always angry

Oversæt

Svar fra overnatningssted: 首先非常抱歉，由於上週上海氣温突降零下6度，導致水管爆裂引起熱水設備損壞，對於那兩天水温不夠造成的不便，我們深表歉意，那幾天上海許多酒店也都出現此現象，我們的工作人員為此兩個晚上都沒有睡覺搶修設備，但還是對你們造成了影響，請您諒解。另外我們網上的房間圖片都是實拍圖哦，照片上您所説的壁櫃由於使用年限而破舊，對此於今年十月份整個二樓做了重新裝修換了新的傢俱，拆除了破舊的櫃子。但您提出後我們工作人員也及時給您調整到了沒改造的三樓帶櫃子的房間。關於房間温度，上海屬南方城市不供暖，開空調也是能達到您舒服的温度的哦。你們一開始預訂了一週的房間，由於水温不夠導致的不便，提出全額退款，當天已下午四點，按理當天的房費是不予退款了，考慮到前兩天確實我們水温不夠，為表示歉意當天以及接下來的幾天房費我們都已全額退款，但是對於前兩天已入住的房費真就無法按照您所提出來的要求賠償了。祝你們在中國旅途愉快。First of all, we are very sorry that the sudden drop in temperature in Shanghai last week caused the water pipe to burst and damaged the hot water equipment. We deeply apologize for the inconvenience caused by the insufficient water temperature during those two days. Many hotels in Shanghai also experienced this phenomenon during those days. Our staff did not sleep for two nights to repair the equipment, but it still caused an impact on you. Please understand. In addition, the room pictures we have online are all real-life photos. The wall cabinet you mentioned in the photos is dilapidated due to its age. In October of this year, the entire second floor was renovated and replaced with new furniture, and the old cabinet was dismantled. But after you mentioned it, our staff promptly adjusted it to a room on the third floor with cabinets that had not been renovated. Regarding room temperature, Shanghai is a southern city that does not provide heating, and turning on air conditioning can also achieve a comfortable temperature for you. You initially booked a room for a week, but due to inconvenience caused by insufficient water temperature, you requested a full refund. It was already 4 pm on the same day, so the room fee for that day should not be refunded. Considering that we did not have enough water temperature in the previous two days, we apologize for the inconvenience and have already refunded the room fee for that day and the following days. However, we cannot compensate for the room fee that you have already checked in for the previous two days as per your request. Wishing you a pleasant journey in China.

Gæstebruger

Duplex Family Loft

Overnattede i maj 2023

Rejs med venner

2 anmeldelse

4.7/5

Vidunderligt

Slået op den 21. jun. 2023

It was a nice and comfy stay, very close to the Disneyland. The hotel provides shuttle bus to Disney.

Oversæt

Svar fra overnatningssted: 人生最大的快樂就是我們的勞動得到認可，我們一直在努力，必不負您所望！

Hannah

Fashionable Double Room

Overnattede i nov. 2023

Solorejsende

14 anmeldelse

5.0/5

Enestående

Slået op den 19. feb. 2024

This was a great hotel to visit Disneyland on a budget. The hotel was a 15 minute shuttle bus (provided by the hotel at no extra cost) and was in a quiet neighbourhood. In terms of Shanghai in general, it is a little far away from the other attractions, but I would recommend it to anyone visiting Disneyland.

Oversæt

Svar fra overnatningssted: 感謝你對我們酒店的肯定與認可

Abdul

Deluxe-dobbeltværelse

Overnattede i sep. 2023

Par

8 anmeldelse

4.5/5

Fantastisk

Slået op den 6. okt. 2023

Location is really close to Shanghai Disneyland which is the only advantage of this hotel. They also provide Disneyland shuttle service for pickup and drop. There are no restaurants in nearby.

Oversæt

Svar fra overnatningssted: 是的，我們酒店離迪士尼近開車12分鐘左右的哦，很近的，去迪士尼我們是免費接送的哦。附近的外賣比較多的，附近也有餐廳的親，感謝您的認可，歡迎下次光臨

Mariposa6

Fashionable Double Room

Overnattede i nov. 2023

Rejs med venner

2 anmeldelse

3.2/5

Slået op den 13. dec. 2023

Not so good side. But the hotel was worth the price. It was quiet affordable

Oversæt

Svar fra overnatningssted: 我們酒店的位置有點偏但是打車外賣都很方便的 . 而且房間乾淨衞生價格實惠歡迎下次光臨

Karolyn

Fashionable Double Room

Overnattede i dec. 2023

Familie

6 anmeldelse

3.5/5

Slået op den 26. jan. 2024

Good location for Disneyland. Was alright to sleep .

Oversæt

Svar fra overnatningssted: 感謝你對我們的認可歡迎下次光臨

Kong1006

Fashionable Double Room

Overnattede i dec. 2023

Par

13 anmeldelse

5.0/5

Enestående

Slået op den 18. jan. 2024

Nice hotel , provided disneyland transportation.

Oversæt

Svar fra overnatningssted: 尊敬的賓客，您好，感謝您對我們的酒店的肯定，我們會更加努力讓每一位入住的賓客都感受到我們的誠意，我們對每一位住客都是熱情的，房間的衞生我們的阿姨每天都會精心打掃，酒店離迪士尼也是非常近，每天早上有七點八點兩班班車送去迪士尼晚上迪士尼煙花結束之後接回，就是為了方便每一位住客。再次感謝您的認可，期待您的再次入住。

Tiffany97

Deluxe-dobbeltværelse

Overnattede i nov. 2023

Par

1 anmeldelse

5.0/5

Enestående

Slået op den 7. dec. 2023

Friendly good service

Oversæt

Svar fra overnatningssted: 您好感謝您對我們酒店的五星好評，我們相信好的服務會給您好的心情，讓您住的舒心，我們酒店都是一客一換保潔阿姨都是精心佈置和打掃，早上七點八點會有班車送往迪士尼，晚上迪士尼煙花結束之後接回，再次感謝您對我們酒店的認可，賓客的認可是我們的動力。期待您的下次入住祝您生活愉快，萬事如意Hello, thank you for your five-star review of our hotel. We believe that good service will bring you a good mood and make your stay comfortable. Our hotel has a one guest, one change of cleaning staff, and is carefully decorated and cleaned. There will be a shuttle bus to Disney at 7:8am in the morning, and it will be picked up after the Disney fireworks are over in the evening. Thank you again for your recognition of our hotel. The recognition of our guests is our motivation. Looking forward to your next stay. Wishing you a happy life and all the best