Amanyangyun

Had a meaningful birthday.

This is the best hotel experience my wife and i ever had. The location is beautiful, everywhere you look is beautiful and architecturally stunning. Service is great, upon entry I had HAROLD complete my check in. He is great, he is welcoming and friendly and can also speak english. HAROLD and the team helped make my stay fantastic. I also did a incense class which was great and there were fireworks as well at night for someones birthday. Thanks amanyangyun team. It was fantastic, we will be back !

Very beautiful hotel, staff are friendly and accommodating. Food are great although expensive

Staying at this five-star hotel was an unforgettable experience, thanks to the exceptional butler service! The staff anticipated every need with meticulous attention to detail—from personalized room setups to arranging seamless transportation. Their warm hospitality and proactive attitude made me feel truly valued. Whether it was a last-minute dinner reservation or a special request, they handled everything flawlessly. The genuine care and luxury-level service exceeded all expectations. Highly recommended for anyone seeking a refined and stress-free stay!

It is truly a beautiful hotel, and most of the staff were kind and professional. However, the overall experience was deeply disappointing. The hotel may point to the National Day holiday as the reason, but even so, it felt completely unprepared. 1. We were traveling with a baby and requested a bed guard. Despite that, our baby fell off the bed together with the installed bed guard. It could have been a very dangerous accident. When we called the front desk, the only response we received was that the guard might stay in place better if installed on the other side of the bed. It was absurd. We ended up pushing the sofa to hold the guard in place. But when we moved the sofa, there was a shocking amount of dust underneath. Does the hotel not clean beneath the furniture? It was very unpleasant. 2. We had made a reservation for the complimentary afternoon tea and were looking forward to it. But when we arrived, we were told the tea room was full and that it would instead be served in the Western restaurant. When we went there, the atmosphere was strange, and a large pile of broken glass pieces was left on the center table—as if a party had just ended. It felt uncomfortable and entirely ruined the afternoon tea experience. 3. The coffee machine in our room didn’t work. When we called for staff, one person struggled with it for nearly 20 minutes just to produce a single cup. After that, the machine kept breaking down, so it became completely unusable. Calling staff again felt tiring, so we eventually gave up on coffee altogether. 4. The gym and pool themselves were good, but one day there was no staff at the counter. We had to wait over 10 minutes just to receive a locker key. Holiday season or not, it felt like the hotel’s entire system had broken down. Considering the price and the expectations that come with the Aman name, I felt genuinely sorry to the family members who traveled with me. Although the location is wonderful, if someone asked whether I would return, my answer would be no. Amanfayun was definitely a better experience. That was my honest review.

It is truly a beautiful hotel, and most of the staff were kind and professional. However, the overall experience was deeply disappointing. The hotel may point to the National Day holiday as the reason, but even so, it felt completely unprepared. 1. We were traveling with a baby and requested a bed guard. Despite that, our baby fell off the bed together with the installed bed guard. It could have been a very dangerous accident. When we called the front desk, the only response we received was that the guard might stay in place better if installed on the other side of the bed. It was absurd. We ended up pushing the sofa to hold the guard in place. But when we moved the sofa, there was a shocking amount of dust underneath. Does the hotel not clean beneath the furniture? It was very unpleasant. 2. We had made a reservation for the complimentary afternoon tea and were looking forward to it. But when we arrived, we were told the tea room was full and that it would instead be served in the Western restaurant. When we went there, the atmosphere was strange, and a large pile of broken glass pieces was left on the center table—as if a party had just ended. It felt uncomfortable and entirely ruined the afternoon tea experience. 3. The coffee machine in our room didn’t work. When we called for staff, one person struggled with it for nearly 20 minutes just to produce a single cup. After that, the machine kept breaking down, so it became completely unusable. Calling staff again felt tiring, so we eventually gave up on coffee altogether. 4. The gym and pool themselves were good, but one day there was no staff at the counter. We had to wait over 10 minutes just to receive a locker key. Holiday season or not, it felt like the hotel’s entire system had broken down. Considering the price and the expectations that come with the Aman name, I felt genuinely sorry to the family members who traveled with me. Although the location is wonderful, if someone asked whether I would return, my answer would be no. Amanfayun was definitely a better experience. That ismy honest review.