Mövenpick by Accor Shanghai People's Square

5-Star Review of Mövenpick Hotel My stay at Mövenpick Hotel exceeded all expectations, and a huge part of that was thanks to the outstanding service from Lena Wang—she truly made the trip unforgettable. First, the hotel itself checks every box: the location is ideal, just a short walk from major attractions and public transport, making it effortless to explore the city . My room was spotlessly clean, with a comfortable bed, crisp linens, and all the amenities needed for a relaxing stay, from a well-stocked mini-bar to efficient air conditioning . But what really set this stay apart was Lena Wang at the front desk. From the moment I checked in, she greeted me with a warm, genuine smile that immediately made me feel welcome . Knowing I was visiting the city for the first time, she took the time to share incredibly detailed and useful information—she mapped out the best public transport routes, recommended hidden local eateries (not just the tourist spots!), and even told me about a weekend market that perfectly matched my interests . When I asked about avoiding crowds at popular attractions, she gave me insider tips on the best times to visit, which saved me so much time and hassle. Her knowledge of the city was impressive, and it felt like getting advice from a local friend rather than a hotel staff member . The rest of the staff were also attentive, and the hotel’s public areas were well-maintained, adding to the overall pleasant experience . But Lena’s thoughtfulness and willingness to go above and beyond made the stay feel special. But I'd like to offer a bit of feedback on the breakfast: the space is quite small, and the food selection isn't very rich. I can’t recommend this Mövenpick Hotel enough—for its great location, comfortable rooms, and especially for Lena Wang’s exceptional service. I’ll definitely be back on my next trip!

We stayed at this hotel from November 4th to 8th, and learned that it had just opened on November 1st — everything was brand new and beautifully maintained. The overall service was excellent; the team took great care of us throughout our stay. A special thanks to Klee, a truly wonderful lady who made our trip even more memorable. She went above and beyond to ensure we were comfortable, offering thoughtful assistance and sharing valuable local information. Her warmth and professionalism made us feel right at home. Also, appreciation to Bob, who kindly helped us during our departure — his helpful attitude left a great final impression. Breakfast was delightful, with a wide variety of choices, including delicious hot local dishes. The location is superb — just opposite the People’s Square MTR exits and next to Nanjing East Road. It’s a convenient yet not overly crowded area, with plenty of authentic local food options nearby. Overall, we had a wonderful experience and would highly recommend this hotel to anyone visiting Shanghai.

有幸住到了剛剛開業的人民廣場雅高瑞享酒店，雖然是全新的酒店團隊，並且是在進博會期間，但服務質量非常高，人員的協作配合非常默契且流暢。因為我帶的行李比較多且瑣碎，從一樓的迎賓人員到前台辦理入住的小姐姐，還有寄存行李處的工作人員，都很熱情的幫助我！入住期間有致電賓客服務，接線速度很快，響應非常及時！酒店的硬件設施十分完善，裝修風格簡約大氣。備品選用的是Juelique茱莉蔻，個人很喜歡，吹風機是戴森，一如既往的好用。雖然衹住了一天但是體驗感非常好，下次有機會來上海還會選擇住這裏的～

因為行程變動續住了一晚，不得不再次稱讚一下！續住過程非常順暢，前台klee主動詢問是否需要打掃並靈活安排時間，絲毫沒有打擾感。酒店的穩定品質讓人安心，無論是床的舒適度、網絡的流暢性還是絕佳的地理位置，都讓這段延長的住宿體驗無比舒心。強烈推薦給需要長住的朋友！

雅高全新品牌的酒店，非常值得一住。位置絕佳，就在南京路新世界城旁，商旅都很合適。前廳的服務特別熱情貼心，剛到酒店就有如沐春風的感覺，前廳經理送了movenpick冰淇淋品嚐，Wendy事無鉅細介紹了酒店的理念和設施。酒店比較提倡環保理念，所以洗漱用品是木質的，備品則是有機品牌茱莉蔻，連水都是環保品牌Elix的天然山泉水。客房衞生很乾凈，有手寫的歡迎卡片和水果，迷你吧還有上海特色的正廣和汽水和力波啤酒。早餐品類不多但很精緻，屬於半自助形式，煮麪和蛋卷可以點單。唯一不足是剛開業還是會有些許裝修的味道，所以房內都配了空氣凈化器，如果是特別敏感的朋友可以等等再來。總之是下次來上海還會選擇的酒店！

五星好評！這次入住體驗非常愉快。前台Klee和 wendy的服務態度特別好，辦理入住高效迅速，笑容親切，讓人賓至如歸；禮賓部的Bob也非常熱情，主動幫忙搬運行李。酒店位於上海市中心，出行非常方便；房間的窗外就是漂亮的公園，景色宜人，為整個旅程錦上添花。酒店環境整潔舒適，是一次完美的入住體驗，強烈推薦！