Huhua Grand Hotel

We are a family of four and had a generally pleasant stay. The front desk staff were friendly and thoughtful—they brought us fresh fruits and snacks every day, which was a lovely touch. The hotel also offers a self-service laundry room, which is very convenient for travelers. Our room had a beautiful lake view, and the location was quite good—there’s a shopping mall about 1km away, making it easy to dine and shop. However, one inconvenience was that the room’s power system didn’t allow us to keep the electricity on while we were out. This meant the air conditioning and TV turned off every time we left, so the room was always hot when we returned. Breakfast was decent, mostly featuring local Chinese dishes, but there were very few Western options. Overall, a comfortable stay with warm service, but the room power setup could be improved.

Too expensive for the service

酒店設施較新，房間很大，電器設備智能化程度高，特別是衞生間很大，下水流暢，智能馬桶使用方便（遺憾的是有點味道）。客房服務周到熱情，初入房間感覺有煙味殘留，保潔阿姨很快拿來了空氣清新器。窗外是河，景觀不錯，距泗涇古鎮不遠。早餐豐盛，食材新鮮，味道正宗。大堂寬敞，休閑沙發座多（但要提防酒吧服務員催促消費）。雙人下午茶性價比高。延時退房人性化保障體驗很好。前台服務態度和藹，辦手續效率高。特別表揚服務管家燦燦的貼心服務，積極協調解決客户需求。總之這是一個不錯的高端酒店，值得再來！