Golden Tulip Shanghai Hongqiao Yankuang Hotel

I requested a high-floor room but was assigned a lower floor instead. The room had a strong smoke smell, and I noticed that the smoke detector had been blocked by a previous guest. The bed was dusty and felt unclean. The overall value does not match the price — nearly SGD 100 per night. Breakfast was disappointing, with very limited choices, and I was even served a spoiled yogurt. Additionally, my key card didn’t work on some of the lift card readers, which was quite inconvenient. Overall, it was a poor experience, and I would not recommend this hotel unless significant improvements are made in cleanliness, maintenance, and service quality.

Golden Tulip Shanghai Hotel I had a wonderful stay at the Golden Tulip Shanghai Hotel. The rooms were spacious, providing ample comfort, and the toilets and bathrooms were spotless and well-maintained. I particularly enjoyed the breakfast; it was delicious with a nice variety of options. What truly stood out was the exceptional customer service. I accidentally left my cap behind, and the hotel kindly arranged to send it to my home address—such a thoughtful gesture! Overall, my experience was delightful, and I highly recommend this hotel to anyone visiting Shanghai. 😊

The hotel was new and clean. The breakfast was also nice, and there were many food choices.