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Placering4.8
Faciliteter4.8
Service4.7
Renlighed4.8
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Karhoe Chan
Deluxe Flodudsigt King Size Seng Værelse
Overnattede i Oct 2024
Par
2 anmeldelse
5.0/5
Enestående
Slået op den Oct 31, 2024
Very good ambience, environment and services. Everything there was perfect and awesome ! Will be back for staycation again ! Helpful and professional GRO, specially thanks to Emily Cici for organise and arrange my proposal marriage. You will have a bright future and continue keep it up your good work !
氛围、环境和服务都非常好。那里的一切都完美无缺!还会再来度假!GRO 乐于助人且专业,特别感谢 Emily Cici 组织和安排我的求婚。你会有一个光明的未来,继续保持你的出色工作!
Oversæt
Svar fra overnatningssted: 很開心參與與見證您的幸福時刻,我們堅信從美高梅出發的每一位賓客都能收穫美美滿滿的幸福人生,祝福您和心愛的人永遠幸福美好。同時,很高興得知您在入住期間獲得了滿意的體驗,我們也將分享您對相關夥伴的讚揚,並代替他們説聲感謝。美高梅酒店是所在城市的活力名片和樂享中心,我們巧妙融合娛樂精神與待客之道,為精彩生活的樂享者締造多元紛呈、超越期待的動人體驗,打造全城矚目的活力藝術新地標。能夠得到您對我們酒店周到服務的認可,我們倍感榮幸。您的滿意和支持是我們不斷進步的動力。真誠期待您的再次光臨!
Gæstebruger
Udvalgt værelse med queensize-seng
Overnattede i Nov 2024
Rejs med venner
6 anmeldelse
4.7/5
Vidunderligt
Slået op den Nov 9, 2024
Special thanks to Cici. She is very helpful & friendly.
Oversæt
Svar fra overnatningssted: Thank you for choosing MGM Shanghai West Bund and sharing your great experience with us.Your compliments mean a lot to us and we have shared them with related departments. At MGM Hotels, we aim to provide sophisticated and warm services, in order to ensure an inspiring and remarkable stay for all our valuable guests. Again, thank you for your comments and we are looking forward to welcome you back again, to MGM Shanghai West Bund.
Bestboss
Udvalgt værelse med queensize-seng
Overnattede i Aug 2024
Familie
18 anmeldelse
5.0/5
Enestående
Slået op den Aug 14, 2024
Great service. I like it. My room was updated to a bigger room. Thank you for the decorations and fruit. Best quality. Great service and tasty breakfast. I really enjoyed my stay. All great highly recommended.
Oversæt
6/10
Svar fra overnatningssted: Thank you for the fantastic feedback. It certainly fills us with joy to hear that you had a great experience with us. We will relay all your praise to our teams as they will be delighted to know that their efforts went a long way in satisfying you. Thank you very much again for your kind words. We are truly looking forward to welcoming you back soon.
kerokeropi
Udvalgt værelse med queensize-seng
Overnattede i May 2024
Solorejsende
21 anmeldelse
4.0/5
Meget god
Slået op den May 7, 2024
There are some juniors team who are not very experienced, but the more senior team knew how to handle it, so I ended up having a great stay.
Oversæt
Svar fra overnatningssted: Thank you for taking the time to give us constructive feedback so that we can take this opportunity to learn more about our guests’ experiences. It is certainly inexcusable and we are sorry you did not enjoy your stay.I have addressed your feedback with our team members and am able to share that we are already taking corrective actions where we can. We value your comments and promise to take them into consideration when we are planning our operations. Ultimately, we wish all our guests to have fond memories of their stays and will continue to work hard to achieve that. We apologies for the unpleasant stay and, we hope to have a chance to welcome you back again, when your travels bring you back to Shanghai.
A Happy Pilgrim
Deluxe-dobbeltværelse
Overnattede i Apr 2024
Par
6 anmeldelse
5.0/5
Enestående
Slået op den Apr 6, 2024
I had the pleasure of staying at the Shanghai MGM West Bund Hotel and I must say, it exceeded all my expectations. From the moment I arrived, I was greeted with warm hospitality and a seamless check-in process. Especially Lucy from the Guest Experience team made my day remarkable. She made me feel like a valued guest and went above and beyond to ensure my stay was comfortable.
What truly impressed me was their genuine care and attention to detail. They anticipated my needs before I even had to ask, ensuring that I had everything I required for a comfortable and enjoyable stay. It's clear that they take great pride in their work and are committed to providing exceptional service to every guest.
I would like to express my heartfelt gratitude to the guest relations team at the Shanghai MGM West Bund Hotel for their outstanding hospitality. They played a significant role in making my stay truly memorable and I highly recommend their services to anyone visiting the hotel.
The hotel itself is a true gem, boasting modern and stylish decor throughout. My room was spacious, well-appointed, and offered breathtaking views of the city skyline. The comfortable bed, luxurious amenities, and attention to detail made me feel right at home. My stay was the exceptional service provided by the hotel staff. Also the housekeeping team, everyone was friendly, attentive, and always willing to go the extra mile to ensure a memorable stay.
The hotel's location is also worth mentioning. Situated in the vibrant West Bund area, it offered convenient access to popular attractions, shopping, and dining options. Whether I wanted to explore the city or simply relax and take in the views, everything was within reach.
Overall, my experience at the Shanghai MGM West Bund Hotel was nothing short of exceptional. It's a true testament to luxury and hospitality. I highly recommend this hotel to anyone seeking a memorable stay in Shanghai.
Oversæt
6/7
Svar fra overnatningssted: Thank you for choosing MGM Shanghai West Bund and sharing your great experience with us. With a culture and DNA rooted in entertainment, we orchestrate the best cultural, social, cuisine, and spectacle experiences, blending and harmonizing them to create a tapestry of energetic, upbeat emotions.As the first urban MGM hotel in China, we exist to bring MGM legend to life at West Bund, and become a new luxury landmark as well as premiere entertainment destination of the city. Again, we really appreciate your confidence in us, especially for the excellent location, great view and spacious room. We look forward to welcoming you back to MGM Shanghai West Bund, in the not too distant future.
Gæstebruger
Udvalgt værelse med queensize-seng
Overnattede i Sep 2024
Solorejsende
3 anmeldelse
4.7/5
Vidunderligt
Slået op den Oct 9, 2024
One of the best new grand hotels in Shanghai from past 5 years. The interior designs are chic and fresh and unique. Got a upgrade to a junior suite - the room is spacious and in high style. Staff is very kind and professional. Breakfast is great but expensive.
It's located at West Bund - a new development area with contemporry art community and IT tech office park. A bit distance away from the center of Shanghai.
Oversæt
Svar fra overnatningssted: Thank you for choosing MGM Shanghai West Bund and sharing your great experience with us. With a culture and DNA rooted in entertainment, we orchestrate the best cultural, social, cuisine, and spectacle experiences, blending and harmonizing them to create a tapestry of energetic, upbeat emotions. As the first urban MGM hotel in China, we exist to bring MGM legend to life at West Bund, and become a new luxury landmark as well as premiere entertainment destination of the city. Again, we really appreciate your confidence in us, especially for the excellent service and spacious room. We look forward to welcoming you back to MGM Shanghai West Bund, in the not too distant future.
Anonym bruger
Deluxe-dobbeltværelse
Overnattede i Feb 2024
Forretningsrejsende
88 anmeldelse
5.0/5
Enestående
Slået op den Feb 3, 2024
The room is very clean and the servce attitude is very good especially Mr kim and Ms Yang who arevery responsible After staying for a day l gained weightagain
Oversæt
Svar fra overnatningssted: Thank you for the fantastic feedback. It certainly fills us with joy to hear that you had a great experience with us. We will relay all your praise to our teams as they will be delighted to know that their efforts went a long way in satisfying you, housekeeping department in particular was over the moon and thank you very much for your kind words. We are truly looking forward to welcoming you back soon.
Gæstebruger
Deluxe-dobbeltværelse
Overnattede i Jul 2023
Andet
1 anmeldelse
5.0/5
Enestående
Slået op den Jul 30, 2023
I recently had the pleasure of staying at your hotel and wanted to express my utmost satisfaction with the service provided by the Fitness Center and Pool departments.
Throughout my stay, I found the staff at the Fitness Center Reception to be extremely professional, knowledgeable, and attentive. They were always available to assist with any inquiries, provide guidance on equipment usage, and offer helpful fitness tips. The cleanliness and maintenance of the fitness facilities were also commendable, creating a pleasant and hygienic environment for guests to exercise.
Similarly, the Pool department exceeded my expectations in terms of service and facilities. The pool area was well-maintained, and the water was clean and inviting. The pool attendants were friendly, ensuring the availability of towels, providing assistance when needed, and ensuring the safety and comfort of all guests.
I would like to extend my sincere appreciation to the entire team at the Fitness Center and Pool departments for their exceptional service. Their dedication and commitment to guest satisfaction truly made a positive impact on my stay.
Please convey my gratitude to the respective department heads and team members for their outstanding efforts. I believe that recognizing and appreciating exceptional service is essential, and I wanted to ensure that their hard work does not go unnoticed.
Thank you once again for providing such excellent facilities and services. I look forward to future stays at your hotel and will not hesitate to recommend it to others.
Oversæt
Svar fra overnatningssted: Thank you for sharing your recent experience at MGM Shanghai West Bund and for taking the time to leave this lovely review.Nothing makes us happier than to know that you appreciated the service from our Fitness Center and Pool, who went above and beyond to ensure that your experience was a seamless one. Your generous compliments will definitely motivate us to continue to excel at what we do and we look forward to welcome you back for another enjoyable experience soon.
Gæstebruger
Deluxe-dobbeltværelse
Overnattede i Dec 2023
Forretningsrejsende
2 anmeldelse
5.0/5
Enestående
Slået op den Jan 5, 2024
The hotel took really good care of during my stay.
William Zhou was really helpful and assisted me with location and good restaurant.
Perfect
Oversæt
Svar fra overnatningssted: Thank you for the fantastic feedback. It certainly fills us with joy to hear that you had a great experience with us. We will relay all your praise to our teams as they will be delighted to know that their efforts went a long way in satisfying you, William in particular was over the moon and thank you very much for your kind words. We are truly looking forward to welcoming you back soon.
Winnie
Udvalgt værelse med queensize-seng
Overnattede i Mar 2024
Forretningsrejsende
6 anmeldelse
4.0/5
Meget god
Slået op den Mar 11, 2024
nice hotel with restaurants at high levels and great view
Oversæt
Svar fra overnatningssted: We are delighted to hear that you had a wonderful dining experience at restaurants, your compliments are the greatest encouragement to our chefs, and we will strive to provide more food with high quality services and delicacies, in the future. We look forward to seeing you again soon.
Gæstebruger
Deluxe-dobbeltværelse
Overnattede i Aug 2023
Solorejsende
2 anmeldelse
4.7/5
Vidunderligt
Slået op den Sep 4, 2023
It was a beautiful night in this hotel with a really nice view over Shanghai skyline.
Oversæt
Svar fra overnatningssted: Thank you for choosing MGM Shanghai West Bund and sharing your great experience with us. Your generous compliments will definitely motivate us to continue to excel at what we do and we look forward to welcome you back for another enjoyable experience soon.
M. Sil
Deluxe-dobbeltværelse
Overnattede i Oct 2023
Par
40 anmeldelse
4.2/5
Meget god
Slået op den Nov 4, 2023
Attentive staff. A bit far from the most visited places.
Oversæt
Svar fra overnatningssted: Thank you for taking the time to share your recent experience at MGM Shanghai West Bund. Your satisfaction is the best compliment for us and will encourage the team to continually do our best for our valuable guests. We appreciate your lovely compliments and we hope to welcome you back to MGM Shanghai West Bund very soon.
Japan Freak
Deluxe-dobbeltværelse
Overnattede i Jan 2024
Forretningsrejsende
16 anmeldelse
5.0/5
Enestående
Slået op den Jan 23, 2024
Facilities are good and nice location
Oversæt
Svar fra overnatningssted: Thank you for the fantastic feedback. It certainly fills us with joy to hear that you had a great experience with us. We will relay all your praise to our teams as they will be delighted to know that their efforts went a long way in satisfying you. We are truly looking forward to welcoming you back soon.
Gæstebruger
Deluxe-dobbeltværelse
Overnattede i Aug 2023
Familie
1 anmeldelse
4.2/5
Meget god
Slået op den Aug 14, 2023
It was money worth , I will recommend friends to stay there.
Oversæt
Svar fra overnatningssted: Thank you for choosing MGM Shanghai West Bund and sharing your great experience with us. Your generous compliments will definitely motivate us to continue to excel at what we do and we look forward to welcome you back for another enjoyable experience soon.
Michel
Premier flodudsigt King Size seng værelse
Overnattede i Mar 2023
Solorejsende
17 anmeldelse
4.7/5
Vidunderligt
Slået op den Mar 30, 2023
Great place to stay, with art galleries in close vicinity, but otherwise the location is a little remote.
Oversæt
Svar fra overnatningssted: Thank you for choosing MGM Shanghai West Bund and sharing your great experience with us. As the first urban MGM hotel in China, we exist to bring MGM legend to life at West Bund, and become a new luxury landmark as well as premiere entertainment destination of the city.Again, thank you for your comments and we are looking forward to welcome you back again, to MGM Shanghai West Bund.