De Palma Hotel Shah Alam

Staff baik , location strategic . 2nd time stay at this hotel, but this time im not satisfied at all . 1) Housekeepers tk tukar selimut ke ? Bcs ada stain . 2) Bila bkk paip, air terus bocor drpd tali2 tu . 3) Bilik tk dikemas dgn baik, sbb rambut2 tu ada dkt atas meja2, dkt bed side table . 4) Breakfast ? 5/10 only . Not so many options. 5) I didn’t complained on that day or ask for room change bcs of to tired 8 hours of driving. Just need to sleep .

Convenient. Clean. Good food.

Very strategic place to stay, Surrounded by many facilities and easy to get food, Parking free using TNG. Definitely will repeat again.

Very bad hotel! The hotel is old and dirty, got stains on the carpets and sheets. The aircond is unable to cool the overall room, you can only feel the tiny cold air. The toilet smells like sewage even they do provide toiletris. The breakfast is actually good but you have to ask them to refill the food because the staffs are not really aware whether the food is available or not. So inconvenience. The only good part is free parking upon retrieval.

1. The room carpet was extremely stinky, making the environment quite unpleasant. 2. There were no towels provided in the room and there was no one at the reception to address these issues. 3. The advertised Wi-Fi service was not available, which caused major inconvenience. 4. The room was exceptionally noisy, which made it difficult to rest. 5. The lift was broken, forcing my auditor to use the stairs, which is unacceptable. 6. To make it more unacceptable is the air conditioning was not functioning, making the room unbearably hot. and the best is all off the staff not even reply my email, email send on 21NOV . Manage to spoke to one of the staff and the staff said will ask the manage to reply us. but until now no reply. Is really bad searice.

Comfortable hotel , strategic location and close to interesting areas with easy public transportation