FOX Hotel Glenmarie Shah Alam

I recently booked my trip through Trip.com and I am very satisfied with the overall experience. The booking process was smooth and straightforward, with clear details about flights, hotels, and prices. I appreciated the transparent information and the helpful filters that made it easy to find the best options. The customer service team was also responsive when I had a small question about my booking. Everything went exactly as planned, from check-in at the hotel to my return flight. I also liked that Trip.com offered competitive prices compared to other platforms I checked. Overall, I feel confident using Trip.com again in the future and would recommend it to anyone who is looking for a reliable and convenient travel booking service.

Hotel service and cleanliness is good. However, car parking need to pay when you staying at this hotel. Location is away from town and limited food to choose nearby.

From the moment we arrived, the staff impressed us with their warmth and friendliness. Although the hotel doesn’t officially provide room service yet, they went the extra mile by delivering our packed meals straight to our room — a thoughtful gesture that didn’t go unnoticed. The room was incredibly spacious with plenty of extra room to move around. I especially loved the bathroom — it was just as roomy, with excellent water pressure and a strong, reliable heater. Everything felt fresh, clean and new. The highlight, was the breathtaking view — a panoramic sweep of Shah Alam that made our stay even more memorable. I rarely give full ratings to hotels, but this one truly earns it. Highly recommended!

The room was okay, but soundproofing wasn’t great. Service was below average. During check-in, I had to scan a QR code to fill in personal details, didn’t feel good about that. Just a simple process becomes complicated. And no greeting from the front desk. We arrived just one hour early, but the front desk said I had to register as a member to get the room. It’s my first time being asked to join a membership just to check in, honestly, a bit speechless.

Comfortable stay with great location. The hotel is clean and neat, though some areas could be better maintained. Service was good, staff were helpful, but there’s still room for improvement. Amenities were okay and met basic needs. Overall, a good choice for business trips. I would stay here again if I’m in Shah Alam.

Hotel was so clean, bed was spacious and comfortable. Just the breakfast was not varity. But overall stay okay.