Baymont by Wyndham Columbia Northwest

Booked a two night stay October 5 because my father was a patient in the nearby Lexington Medical Center. Booking was over $300 for the two nights due in part, I believe, to a college football game weekend and/or folks looking for places to stay after the recent tropical storms that hit the state. I checked in and almost immediately checked out. Did not stay one night. Room was roach infested and I have pictures and videos to prove it. I ended up sleeping in my car at the hospital. I have contacted the hotel multiple times (won’t return requested calls) and corporate offices to request a refund and I haven’t received a refund or resolution to my complaints. Very disappointed in how I have been treated by Wyndham and will not stay at a Wyndham property again.

Our rate changed after we arrived to hotel, they put us on the 3rd floor they started remodeling the elevator the 2nd night and was not useable the rest of our stay even at check out. Ice machines did not work and had cigarette butts in the ice catcher. Bath tub was dirty, they had the entire front of hotel blocked off with carpet and flooring in the drive up. No room service for towels

Property under renovation but more than that, most of property neither clean nor secure. Floor lamp broken, leaning against wall, balcony filthy, and breakfast was less than adequate. Manager gave us a room already occupied! Wyndham’s reputation is tarnished.

The desk person was friendly and professional. Everything in my room works as designed. The pool is beautiful and warm. My room is clean and tidy. The place is a bit worn. But we only paid about $74. No complaints. PS, haven’t even had the free breakfast yet but that won’t lower my rating.

This was the absolute worst hotel “stay” of my life and we travel a lot. First, there are ominous signs on every door that if you have parties in your room, the police will be called. There is no AC in the lobby and it was 100 degrees today. The carpet in the hallway is horribly dirty and miscolored. Our first room had a king bed and a horribly disgusting stained pullout sofa that I didn’t want to touch. My son wanted to swim but he was afraid of the pool because it was full of bugs and one of the drains had an open cover (NOT SAFE). I could handle all that for one night but the straw that broke the camels back was when my door jammed and the owner would not send someone to help me (a small woman) open the door. I told him this was the worst hotel I’ve ever stayed in and he SHOUTED at me that I didn’t have to stay there. He’s right! We left! I am going to email Wyndham (they should not have their name on this abomination) and whoever inspects hotels and pools.

Awful Hotel. Roaches everywhere at night and they purposely take your deposit for damages that were already in the room.

Wouldn’t recommend this hotel to my worst enemy. It was disgusting. The service was horrible. They were bugs everywhere filthy beds, filthy couches, broken doors no handles to open or closed the doors. The staff ******. I was told I got what I paid for.

Sorta clean but in need of more shine. No bugs. A bunch of small things could make this location much more attractive. Bare minimum effort made to make this place sparkle. The breakfast was nothing to talk about - cheap cereal, pancake batter to make your own. Nasty bananas. Take a pass.

The hotel lobby was nice . Entering the lobby it smell bad . Once inside a room it reek of smell. Strong for if mold . Tv didn’t work. Front desk didn’t help at all.