Coco Ocean Resort & Spa

This hotel is not as advertised clever old photos possibly & airbrushed ?!?! Very dated dirty not maintained No atmosphere for holiday more corporate Staff nice Breakfast offerings very poor quality & not covered refrigerated properly lots of flies no ac inside The rooms poor dirty no English plug sockets as per norm in Gambia Spa out of stock on items offered Dirty stained rusty pool furniture cabanas etc Pool towel paper thin and worn out ATM out of service cashier at reception cash !!! Bedding very poor & towels in room This hotel needs full refurbishment to warrant the rating

Most things were absolutely fine, restaurants, food etc were all very good. My biggest complaint was regarding theft of perfume from the room by one or more of the staff. Hotel manager dismissed this complaint and said it didn’t happen - it most certainly did. My advice is that if you stay here, lock any perfumes, after shave etcetera in the in room safe. Only keep out what you can afford to lose.

My wife and I are both in our mid seventies and wanted a nice quiet beach holiday over Christmas and New Year. Our local travel agents suggested Coco Ocean so we went with that , travelling via Gambia Experience. We were delivered exactly the holiday we were looking for. It isn't a large hotel with a capacity of about 150 so we got to know and found all of the staff from CEO to Gardners were lovely and I could fill a page with names but everybody greeted us with a genuine smile and a " how you doing?" .We booked the breakfast/evening meal package and thought that choice and quality was exceptional. We had a great Christmas Dinner , and a truly unforgettable New Years Ball. The accommodation was fabulous as it was right by the beach and everything worked just fine. We booked two day trips , one a river cruise with a bit of fishing and swimming which was really restful and a second trip that was a six in one excursion around Gambia which I think is best described as unforgettable but tiring. Looking back on the holiday I only have good thoughts and find that some of the adverse reviews strange . You have to make a judgement based on where you are so that five stars is based on Gambian standards and I felt that they all gave it their very best .

What a wonderful experience and quite frankly the best kept secret in the UK All staff are worth their weight in gold, going above and beyond to assist always with a smile and are genuinely service-led. The hotel is beautifully surrounded by scenic views that only Mother Africa can offer and cannot be imitated. I am so proud to have stayed here and witnessed first hand people with a beauty rich and strong… a heritage that rates second to none. I hope the unique qualities of Coco Ocean will never change just to ‘fit in’ See you next year

I would have given a five star, but my only problem was I left my gold earrings in the villa and I have been told they haven’t found anything. When I call to ask about my property it feels like they are not bothered

Comfort and tranquility What an amazing property. Set in a serene location secluded and with the most picturesque beach and two pools. Stay in a beach villa if you can. The hospitality of the Gambian people is amazing!